Flagship Motorcars of Lynnfield

This is the second car I have bought from Flagship, which says a lot for me. A lot has to do with the quality behind the brand, but that's not to take too much away from customer service. As I went throu says a lot for me. A lot has to do with the quality behind the brand, but that's not to take too much away from customer service. As I went through my buying process with several MB dealerships (and Audi dealerships), the communications from all were timely, receptive, collaborative and professional. Flagship was absolutely no exception (Marc was the primary contact). I had a very, very small issue when taking ownership of the car, and immediately received a call from Mr. Munro offering to rectify the problem. The problem was so small it didn't merit any action. From 1-100, I would consider my overall buying experience to be a 98%. Brian Lucy E350 4Matic Sport February 3, 2010 More

I highly recommend going to Flagship Motorcars of Lynnfield when purchasing a new vehicle. I worked with Stanley and would recommend him to anyone who is looking for a professional salesman. He made Lynnfield when purchasing a new vehicle. I worked with Stanley and would recommend him to anyone who is looking for a professional salesman. He made the whole experience very enjoyable and is very knowledgeable about the different models. Stanley was a 10! More

Buying a new car from Flagship motorcars of lynnfield was truly an exceptional experience. The salesman who worked with me throughout the process was Stanley and i would absolutely recommend him to anyone wh truly an exceptional experience. The salesman who worked with me throughout the process was Stanley and i would absolutely recommend him to anyone who is purchasing a new car. Stanley was knowledgeable, kind, and very professional. He made me feel very comfortable during every visit and it is clear that his level of customer service exceeded expectations. I enjoyed working with him very much and will spread the word to others about what a terrific salesman he is. More

We purchased a used Hummer H3 off the Herb Chambers Website with the intention of having it shipped abroad. As we live in the UK we put our full trust in the staff involved to ensure the vehicle was a Website with the intention of having it shipped abroad. As we live in the UK we put our full trust in the staff involved to ensure the vehicle was as described on the site. We could not be happier! More

I am the owner of a 2003 Eclass. Each and every time I I am the owner of a 2003 Eclass. Each and every time I have needed any type of service, it has been EXCELLENT and FAST. All issues are always addres I am the owner of a 2003 Eclass. Each and every time I have needed any type of service, it has been EXCELLENT and FAST. All issues are always addressed and taken care of in a timley manner .The staff is excepitional, very professional and helpful. I have in the past and will continue to referred people to this dealership. Thank you More

Everyone at Flagship Motors has been pleasant, helpful, and patient every time, without exception. I am a widow and senior citizen without a great deal of car knowledge. My ML350 was leased in 2006, work and patient every time, without exception. I am a widow and senior citizen without a great deal of car knowledge. My ML350 was leased in 2006, working with a salesman (Peter Wienstroer) who treated me as he would his own mother. I got just the car I needed and was never pressured to add anything unnecessary. This past summer, as my lease was drawing to an end, I was offered a variety of options, each patiently explained to me by Ken Julian and Mark Bartoli. I decided to keep my lease car by first turning it in and then purchasing it as an MB Certifed Pre-owned vehicle. As always, I was given a loaner car at no charge for the few days that my car was in transition. There is a sense of security in owning a quality automobile, but an even greater security in knowing that your dealership is always there to help you in any situation. More

I purchased my '05 E500 from Flagship and loved the car and it's peformance. Early this year I stated to have some intermitant electrical starting issues. I was never stranded and was always able to get th and it's peformance. Early this year I stated to have some intermitant electrical starting issues. I was never stranded and was always able to get the car started. The service personnel at Flagship were always sensitive to the problem and I always had another vehicle available for my use. The problem was escallated to the highest levels within the Mercedes Corporate organization. After several attempts to replicate the problem failed while it was in for service the service manager recommended that I should persue a trade-in-allowance and replace the car. He was as concerned with the problem and frustrated that the problem could not be replicated and resolved. I then delt with Marc Hoch, General Manager of Flagship. He was very concerned and helpful in offering me multiple options to replace my E500. I was given the fair trade sales price for my car plus a cash incentive. I ended up getting a GL 450. Quite a step up from the E Class and I love the vehicle. Throughout the entire process every person within the Flagship organization was attentive and responsive. I would recommend them highly! They exhibit a real caring for the concerns of their customer! More

Kenny Giordano, GSM is professional, honest and makes sure whatever new car I have purchased(3)I leave happy. Grace Cosco, C/S Mgr is not only a lovely lady, but also makes sure everything I needed has sure whatever new car I have purchased(3)I leave happy. Grace Cosco, C/S Mgr is not only a lovely lady, but also makes sure everything I needed has been done correctly. The Service Dept-Erin & Al-Great! More

I recently purchased a pre-owned Kia Sorento from Flagship. The entire experience was outstanding. There was no hassle and the sales staff was genuine and friendly. I would definitely look to purc Flagship. The entire experience was outstanding. There was no hassle and the sales staff was genuine and friendly. I would definitely look to purchase my next vehicle from Flagship as well as recommend friends. Even though the dealership officially sells Mercedes, the salesperson obviously did his homework on the Kia and was able to go through the entire vehicle with me. More

Flagship is a world dealership. By far the best automobile experience that I've ever had. Every time I've brought my GL in I was always treated wonderfully. automobile experience that I've ever had. Every time I've brought my GL in I was always treated wonderfully. More