Flagship Motorcars of Lynnfield

Everything was very professional and Courteous a pleasure to work with Nathan made my experience very pleasant A great professional pleasure to work with Nathan made my experience very pleasant A great professional More

Always great service. Everyone is welcoming and Renan in particular is always so helpful. This is a wonderful dealership. Everyone is welcoming and Renan in particular is always so helpful. This is a wonderful dealership. More

Always great service, A pleasure working with Nathan he has been my service advisor for years. Helpful staff a good experience. has been my service advisor for years. Helpful staff a good experience. More

First class operation all the way! Stephen Lopes, extremely professional, very thorough in explaining everything, as with everyone else at Flagship, he is a pleasure to work with. Stephen Lopes, extremely professional, very thorough in explaining everything, as with everyone else at Flagship, he is a pleasure to work with. More

The dealership is very well organized and every employee knows exactly how to serve the customer. The seals pearson was very helpful, technically as well as administratively, but not too “pushy” to realize knows exactly how to serve the customer. The seals pearson was very helpful, technically as well as administratively, but not too “pushy” to realize the sales. We had an excellent experience that resulted in buying our dream amg glb35 suv. More

Great Service. Great customer service, Quick turn around time. Clean waiting area. Spacious seating area. Great customer service, Quick turn around time. Clean waiting area. Spacious seating area. More

Purchased 2 new tires at a Mercedes dealership in NH on 02/13/24 for $1100. A few weeks later, one of them blew and left me stranded with a flat. I called roadside services and had the car towed to Flagshi 02/13/24 for $1100. A few weeks later, one of them blew and left me stranded with a flat. I called roadside services and had the car towed to Flagship Mercedes in Lynnfield as it was the closest dealer to where I was stuck. When I arrived, they told me they could install a new tire but I would have to pay for it if I could not provide a receipt proving that I had just purchased at the other dealership. I was shocked that the staff was not going to reach out to the NH dealer and insisted that I go there, get a copy, and bring back to Lynnfield Ma. Only then could a refund be issued for "some" of the cost for the replacement tire. Now it has been a month since and still no refund has been issued. I have the receipt in my possession but have no intention of driving 70 miles to Lynnfield to give to the dealer. It is not right that one Mercedes dealer cannot simply pick up the phone and call another dealer for a simple receipt request. Not one employee I interacted with showed any sympathy for my situation or made any attempt to rectify. Currently, I am $1,500 into 2 tires. To top it off, when I picked up the car, it had low tire pressure in the tire that was replaced... Even the installation was not properly completed. I will not be returning to Flagship Mercedes in Lynnfield for any reason. It has by far been the worst and only poor experience I have had with a Mercedes dealership. More

The sales manager was extremely good, and his sales person who handled the deal for me, was over and above good couldn’t ask for a better sales person appreciated his time and his commitment to helping person who handled the deal for me, was over and above good couldn’t ask for a better sales person appreciated his time and his commitment to helping me buy this automobile. Thanks. More

My experience at the Mercedes dealership was wonderful. They did a great job! Also, they kept me informed as to what they were doing and what the price was going to be before they did the job. They did a great job! Also, they kept me informed as to what they were doing and what the price was going to be before they did the job. More

Great experience at Flagship Motorcars. Hamid helped me find the car I wanted and helped me through every step of the car buying process. Entire team was professional and helpful. I felt li Hamid helped me find the car I wanted and helped me through every step of the car buying process. Entire team was professional and helpful. I felt like the focus was on me as the customer and not just making a sale. Highly recommend Flagship Motorcars More