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Flagship Motorcars of Lynnfield
Lynnfield, MA
2,626 Reviews
For an experience that's commensurate with the Mercedes-Benz brand, bring your business to Flagship Motorcars of Lynnfield, MA. Our dealership is home to an expansive inventory of new and pre-owned Mercedes-Benz vehicles, a talented and dedicated service staff and a finance team that ensures you're as pleased with your payment plan as you are with your new ride. As a Herb Chambers Companies dealership we offer our customers a host of perks and customer-centric processes, and we think you'll notice the difference from the moment you walk through our doors.
You can also enjoy a host of amenities at our state-of-the-art facility in Lynnfield, MA, and know that our staff will do everything in their power to keep you comfortable for your entire visit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,626 reviews
January 17, 2024
Very professional sales approach Overall excellent experience, knowledgeable, low key and handled front end of process to close very efficiently experience, knowledgeable, low key and handled front end of process to close very efficiently More
by mdthompson4210
Employees Worked With
January 17, 2024
Excellent service from nathan. He is absolutely the best. He makes it so easy for service He is absolutely the best. He makes it so easy for service More
by Heatherchacho
Employees Worked With
January 17, 2024
As usual, my service rep Renan pleasantly and competently handled my visit occasioned by the appearance of my car’s engine light which appeared the previous day. I had walked in without an appointment beca handled my visit occasioned by the appearance of my car’s engine light which appeared the previous day. I had walked in without an appointment because l either wanted the problem remedied or assured it was ok to make an appointment for a later date. As luck would have it, my car was fixed while I waited a not unreasonable amount of time in the dealer’s spacious lounge with nearby coffee, snacks, magazines , newspapers and a tv tuned low enough to enjoy reading on my iPad. As soon as he was aware of the timing, Renan explained the problem that had been discovered and the approximate time I could expect to drive away with my car fully repaired. When the car was ready, Renan appeared with my key and the good news that all was taken care of. Renan always makes sure I am fully aware of how the car’s problem is being handled in his usual calm and patient manner. He answers all my questions and makes each visit I’ve had to the dealership’s service department as relaxing and pleasant as such a visit can be. More
by julie.cushing
Employees Worked With
January 16, 2024
Stephan lopes was amazing Always makes my visits smooth and greAt customer service ! Never any issues when I deal with him! smooth and greAt customer service ! Never any issues when I deal with him! More
by ssantora9898
Employees Worked With
January 16, 2024
I’m not always comfortable when dealing with the service department. I always feel that I don’t matter to them because of the way I am talked to. There is one exception, and that person is Jonathan. He make department. I always feel that I don’t matter to them because of the way I am talked to. There is one exception, and that person is Jonathan. He makes me feel like what I say does matter, and took the time to explain issues and why my problem may have happened. Need more service reps like him. More
by Charlottewi
Employees Worked With
Jonathan, Anthony Merullo
January 16, 2024
A big thank you to Stephen for his outstanding srrvice! The process was smooth, efficient, and much appreciated. Thank you! The process was smooth, efficient, and much appreciated. Thank you! More
by KS
Employees Worked With
January 15, 2024
Excellent dealership experience personnel. Mr Stephen L.is remarkable to work with. Thank you and keep going! Mr Stephen L.is remarkable to work with. Thank you and keep going! More
by lenniekafeero
Employees Worked With
January 14, 2024
The service was very professional and helpful. I’m satisfied with the choice I made. I’m satisfied with the choice I made. More
by jean-d
January 12, 2024
Nathan is always helpful and very accommodating. . it is a pleasure to work with him . . it is a pleasure to work with him . More
by EddyV
Employees Worked With
