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Flagship Motorcars of Lynnfield

Lynnfield, MA

4.9
2,627 Reviews
For an experience that's commensurate with the Mercedes-Benz brand, bring your business to Flagship Motorcars of Lynnfield, MA. Our dealership is home to an expansive inventory of new and pre-owned Mercedes-Benz vehicles, a talented and dedicated service staff and a finance team that ensures you're as pleased with your payment plan as you are with your new ride. As a Herb Chambers Companies dealership we offer our customers a host of perks and customer-centric processes, and we think you'll notice the difference from the moment you walk through our doors. You can also enjoy a host of amenities at our state-of-the-art facility in Lynnfield, MA, and know that our staff will do everything in their power to keep you comfortable for your entire visit.
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385 Broadway Rt 1 North

Lynnfield, MA

01940

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Showing 2,627 reviews

August 06, 2023

Nathan was accommodating,,professional , upfront , and did whatever he could to help out my situation, I give him and the MD an A, Thank. You for your fine service. More

by rglavoie0509Bob
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rental was very organized’
Aug 06, 2023 -

rglavoie0509Bob responded

This was my review!

Aug 07, 2023 -

Flagship Motorcars of Lynnfield responded

We're glad to know that Nathan and our team at Flagship Motorcars of Lynnfield were able to provide you with Incredible service. We appreciate your A rating! Safe travels in your vehicle.

August 05, 2023

Been buying cars since 2003! Best service in Massachusetts!! Nathan Haugh is very accommodating and pleasant!!! More

by tgwjenkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Flagship Motorcars of Lynnfield responded

Thanks for the kind words! We're glad to know Nathan and our team at Flagship Motorcars of Lynnfield have been able to provide you with top-notch service. Here's to many more years together!

August 05, 2023

Nathan is an exceptional service representative at an outstanding dealership. He is professional and courteous and an asset to Herb Chambers Lynnfield. More

by goodman_cheryl@msn.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Flagship Motorcars of Lynnfield responded

Thank you for the 5-star rating! We're pleased to hear that Nathan provided you with great service during your visit to Flagship Motorcars of Lynnfield. We appreciate your feedback and see you again!

Aug 07, 2023 -

goodman_cheryl@msn.com responded

Nathan’s 5 star review was well earned.

August 05, 2023

Top notch staff and service,Nathan my service advisor went over and above to resolve a problem with my car. He did a great job. Hi five to Nathan and Flagship. More

by sonvozella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Flagship Motorcars of Lynnfield responded

We're so glad to know that Nathan went above and beyond for you at Flagship Motorcars of Lynnfield! Thanks for the high five; we'll make sure it gets passed along! Safe travels in your vehicle!

August 03, 2023

Not very upscale waiting area. Other dealerships have manicure services, food options, private offices, etc. More

by nricciardelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Flagship Motorcars of Lynnfield responded

We appreciate your feedback on our waiting area. We're always looking for ways to improve and offer a more comfortable, upscale experience for our customers. Your suggestions are valuable and will be taken into consideration as we continue to enhance our services. If you have any other thoughts or concerns, please don't hesitate to reach out directly! Thank you, Paul McDaniels - General Manager - pmcdaniels@herbchambers.com

August 03, 2023

Always the best service! Only company I use that follows up and shows attention to details. Wish they offered Medical services! More

by BurttPC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Flagship Motorcars of Lynnfield responded

Thank you for your loyalty and for choosing Flagship Motorcars of Lynnfield for your vehicle needs! We look forward to assisting you again in the future! Safe travels!

August 01, 2023

Do not try and buy a car here from out of state. Terrible customer service! More

by tnshopgirl
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Out of town salesman
Aug 22, 2023 -

Flagship Motorcars of Lynnfield responded

Thank you for the review. I'm sorry to hear that your experience with us was a disappointing one and encourage you to contact me directly if there are any outstanding concerns that I can address for you. Respectfully, Paul McDaniels - General Manager - pmcdaniels@herbchambers.com

August 01, 2023

Really satisfied with the customer service and keeping me informed. Stephen understands the value of customer’s time and ensures to provide full attention to customers’ need and does his research to provide More

by Kal's Review
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Flagship Motorcars of Lynnfield responded

Thanks for the positive review! We're delighted to hear that you had a positive service experience with Stephen at Flagship Motorcars of Lynnfield. We'll see you again!

July 31, 2023

Our experience at Flagship Motors was terrific. They were kind, honest, and timely in all aspects of the sale. We will definitely go back there again for any used car needs. Taifer was wonderful More

by drich012569
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taifer
Aug 02, 2023 -

Flagship Motorcars of Lynnfield responded

Thank you for the 5-star rating! We're delighted to hear that you had a terrific experience with us at Flagship Motorcars of Lynnfield. We appreciate your recommendation and see you again. Safe travels!

July 30, 2023

I’ve worked with Julia for the last 10+ years and she always treats me as a valued customer and is always straight forward with me which is why I keep coming back. More

by Ccoppa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julia Lisa Papagno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Flagship Motorcars of Lynnfield responded

It's great to know that Julia has been providing you with excellent service for over a decade at Flagship Motorcars of Lynnfield. We appreciate your loyalty and look forward to serving you in the future!

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