Flagship Motorcars of Lynnfield

I came in to look at a 2020 E class after eyeing it online for a week. When I got there Skip and Michael had a interesting talk about a car's value. which I agreed upon. Which led me to the finance off online for a week. When I got there Skip and Michael had a interesting talk about a car's value. which I agreed upon. Which led me to the finance office. Which is when I met with Awara he led me through all of my options and other goodies. I was almost done with all the paper work when a rush of regret came over me. Awara at no point pushed me into finishing the sale while he did try to cheer me up with personal stories I knew that this was not the car that I was envisioning myself in. I felt horrible for wasting everyone time and while they probably had anger towards me (I know I would have) They did not show an ounce of it and kept professional and thoughtful the whole time. One of the best experiences I've had at a dealer ship (I don't think most people would say that when they back from a deal). When I find the car that calls out to me I will make sure to purchase it from here. More

Just had my A service at Flagship Motorcars and as usual it was efficient and thorough. Renan greeted me at the door and smoothly guided me through the process. Renan then notified me when the service was it was efficient and thorough. Renan greeted me at the door and smoothly guided me through the process. Renan then notified me when the service was completed and brought me out to my nicely washed and vacuumed car. A great experience! More

Always super satisfied with the service provided by Flagship Motorcars of Lynnfield . Nathan is always friendly , professional and goes the extra mile to keep his customers updated of service issue Flagship Motorcars of Lynnfield . Nathan is always friendly , professional and goes the extra mile to keep his customers updated of service issue , progress & takes time to review completed work . Service Waiting area is always comfortable , clean & well maintained . More

The service is excellent and the dealership is comfortable and attractive. Nathan is Service is outstanding. comfortable and attractive. Nathan is Service is outstanding. More

The service is as good as the cars they sell. I am happy with Flagship of Lynnfield!!! I am happy with Flagship of Lynnfield!!! More

Excellent service with outstanding customer support. Renan was very helpful in solving the issue and was able to provide me with an accurate solution Renan was very helpful in solving the issue and was able to provide me with an accurate solution More

Stephen was extremely helpful when I confused by appointment with another day. He made the appointment happen for me. Even though it was my error! appointment with another day. He made the appointment happen for me. Even though it was my error! More

Great service Stephen is the best along with the rest of his team great job! his team great job! More

Always polite extremely helpful & freindly! Also he saved me money! 💕courteous timely! Thoughtful I just met him & liked him! Also he saved me money! 💕courteous timely! Thoughtful I just met him & liked him! More

Nathan and the entire service team at Flagship Lynnfield are truly first rate, consistently. It is nice, and important, as a customer to be recognized, appreciated, called by name, listened to, and followed are truly first rate, consistently. It is nice, and important, as a customer to be recognized, appreciated, called by name, listened to, and followed through with, again consistently. I am always treated with respect, care, and empathy whenever I walk through the door. Service and solutions are equally applied during normal operations and flawlessly also during service recovery. A business cannot compete in any market without the benefit of such stakeholders. Mercedes and Herb Chambers are well served by Nathan. More