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Flagship Motorcars of Lynnfield
Lynnfield, MA
2,758 Reviews
For an experience that's commensurate with the Mercedes-Benz brand, bring your business to Flagship Motorcars of Lynnfield, MA. Our dealership is home to an expansive inventory of new and pre-owned Mercedes-Benz vehicles, a talented and dedicated service staff and a finance team that ensures you're as pleased with your payment plan as you are with your new ride. As a Herb Chambers Companies dealership we offer our customers a host of perks and customer-centric processes, and we think you'll notice the difference from the moment you walk through our doors.
You can also enjoy a host of amenities at our state-of-the-art facility in Lynnfield, MA, and know that our staff will do everything in their power to keep you comfortable for your entire visit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,758 reviews
October 18, 2025
I was served well and my car was completed within time. Great service and team at the dealer Great service and team at the dealer More
by ST
Employees Worked With
October 17, 2025
The personal are very courteous, so I can recommend this to my family and friends. I feel satisfied could with the service there. to my family and friends. I feel satisfied could with the service there. More
by Beltrea
Employees Worked With
October 17, 2025
Service manager was good but 2hrs for a new battery Especially for the price was not good Especially for the price was not good More
by crowleyskip
Employees Worked With
October 16, 2025
On time and on estimated repairs Stephen was great, very helpful and courteous Would recommend for sure helpful and courteous Would recommend for sure More
by tomstreep
Employees Worked With
October 15, 2025
Service was done quickly. All the people were very nice and courteous. I have no complaints. All the people were very nice and courteous. I have no complaints. More
by MSchroder5
Employees Worked With
October 15, 2025
I recently had a disappointing experience at the dealership. I called multiple times to ask questions but felt misled on several occasions. When I brought my car in for an inspection, the technician dealership. I called multiple times to ask questions but felt misled on several occasions. When I brought my car in for an inspection, the technician was immediately rude, unwelcoming, and condescending, seemingly because I hadn’t purchased my car there. As a first-time Mercedes owner, I had hoped for a professional and supportive experience, especially since I trusted the dealership with my car despite purchasing it elsewhere. I had a few issues with my car that caused me significant stress, and the entire visit left me feeling on edge. I was particularly uncomfortable when the desk staff, who was in charge of service, brought up my situation in front of others. While I appreciate that the staff ultimately helped me and identified that my car needed repairs elsewhere, the overall experience was disheartening. I have never experienced this kind of treatment at other dealerships, where customers are treated differently simply because they didn’t purchase their vehicle there. Even though my warranty may not have applied, I still paid out of pocket because I believed it was the best decision for my car. Unfortunately, due to the treatment I received, I do not plan to return to this dealership. More
by Latishaguerrero1010
Employees Worked With
Na
October 14, 2025
From the web site to the associates to the product specialists to the service advisors to the GM, the people at Flagship make the service top notch. specialists to the service advisors to the GM, the people at Flagship make the service top notch. More
by danny.cobb
Employees Worked With
Other Employees :
Richard Fawehinmi, Britney So, Emma Dunne
October 14, 2025
Steve is the best. . always takes care of us when we come in.. great customer service . always takes care of us when we come in.. great customer service More
by jcmrusso
Employees Worked With
October 13, 2025
Lemuel was very professional sociable he did a great job thank you so much we will buy again in the near future thank you so much we will buy again in the near future More
by Presioso888
