Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Flagship Motorcars of Lynnfield
Lynnfield, MA
2,602 Reviews
For an experience that's commensurate with the Mercedes-Benz brand, bring your business to Flagship Motorcars of Lynnfield, MA. Our dealership is home to an expansive inventory of new and pre-owned Mercedes-Benz vehicles, a talented and dedicated service staff and a finance team that ensures you're as pleased with your payment plan as you are with your new ride. As a Herb Chambers Companies dealership we offer our customers a host of perks and customer-centric processes, and we think you'll notice the difference from the moment you walk through our doors.
You can also enjoy a host of amenities at our state-of-the-art facility in Lynnfield, MA, and know that our staff will do everything in their power to keep you comfortable for your entire visit.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,602 reviews
April 18, 2023
Been with Flagship about 22 years. Always professional and no unnecessary waiting. Renan is extremely knowledgeable and makes customers feel well taken care of. Always professional and no unnecessary waiting. Renan is extremely knowledgeable and makes customers feel well taken care of. More
by aplf@comcast.net
Employees Worked With
Other Employees :
Guy…love driving in and seeing Guy. Very very very helpful and kind. Knows most answers to my many questions over the years
April 18, 2023
Customer Service is Outstanding. Whatever issues come up they take care of with no issues. I am so pleased with everything. Whatever issues come up they take care of with no issues. I am so pleased with everything. More
by Dottie
April 18, 2023
While I wish there was a way to e-mail the service department about my impending service visit (Steve was on vacation so no one read my e-mail) Nathan Haugh took very polite and prompt care upon my ar department about my impending service visit (Steve was on vacation so no one read my e-mail) Nathan Haugh took very polite and prompt care upon my arrival at 8:30AM last Friday. I now have his card and he checks his own e-mail even when not at work and forwards them to others. I will now seek him out for my future visits. THANKS Nathan ! More
by paul_stephen
Employees Worked With
April 17, 2023
I have had my car for 2 months and so far I can say they have been the best so far when I need assistance with anything and they do go above and beyond for their customers and I say this as a person who has have been the best so far when I need assistance with anything and they do go above and beyond for their customers and I say this as a person who has owned all the other major luxury brands. They are not the closest Mercedes dealership to me but I will take the ride to flagship any day. More
by Pinnock
Employees Worked With
Craig and Pratik
April 14, 2023
I get the best service . They take care of you the best . They make sure your car is working and if it’s not they make your comfortable. My care taker is the best They take care of you the best . They make sure your car is working and if it’s not they make your comfortable. My care taker is the best More
by Bagel boy
Employees Worked With
April 13, 2023
I’ve been going to this dealership for years and they are always very pleasant and helpful. The past couple of times Stephen Lopes helped me in the service dept. Very friendly and helpful. always very pleasant and helpful. The past couple of times Stephen Lopes helped me in the service dept. Very friendly and helpful. More
by Christine.soucy
Employees Worked With
April 13, 2023
Had my car towed in on a late night and Stephen contacted me that following morning to address exactly what my car needed and had the repairs done fast. me that following morning to address exactly what my car needed and had the repairs done fast. More
by Ernst
Employees Worked With
April 12, 2023
This was by far the best experience that I’ve had when leasing a car. Ryan gets a well deserved 5 stars for his approach to connecting with customers and really giving me the space to work through my thou leasing a car. Ryan gets a well deserved 5 stars for his approach to connecting with customers and really giving me the space to work through my thoughts on a big decision. No pressure or fluff, just facts and information. Exactly what I needed. More
by ClearSky
April 10, 2023
Renan in the service is very professional and accommodating. He tries his best with scheduling and such a nice guy. accommodating. He tries his best with scheduling and such a nice guy. More
by Ray
Employees Worked With
April 10, 2023
Service was preformed quickly and car wash cleaned as well! Staff all friendly and courteous. well! Staff all friendly and courteous. More
by Sallykarpp
Employees Worked With
