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Flagship Motorcars of Lynnfield

Lynnfield, MA

4.9
2,627 Reviews
For an experience that's commensurate with the Mercedes-Benz brand, bring your business to Flagship Motorcars of Lynnfield, MA. Our dealership is home to an expansive inventory of new and pre-owned Mercedes-Benz vehicles, a talented and dedicated service staff and a finance team that ensures you're as pleased with your payment plan as you are with your new ride. As a Herb Chambers Companies dealership we offer our customers a host of perks and customer-centric processes, and we think you'll notice the difference from the moment you walk through our doors. You can also enjoy a host of amenities at our state-of-the-art facility in Lynnfield, MA, and know that our staff will do everything in their power to keep you comfortable for your entire visit.
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385 Broadway Rt 1 North

Lynnfield, MA

01940

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Showing 2,627 reviews

July 31, 2022

My experience is always beyond my expectations . I have been a satisfied customer fir decades and very pleased to see Alfred today . He is the most pleasant , knowledgeable and extremely courteous More

by Ellie Jean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred Alosi
Aug 02, 2022 -

Flagship Motorcars of Lynnfield responded

We are pleased that Alfred helped make your visit to Flagship Motorcars of Lynnfield so great, Eleanore! Thank you for rating us five stars!

July 29, 2022

Nathan is a wonderful service adviser. He is always helpful and answers all my questions and concerns. More

by Pat Agati
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

Flagship Motorcars of Lynnfield responded

Thank you for the excellent feedback, Pat - Nathan will be happy to hear it! We appreciate your business and look forward to your next visit with us here at Flagship Motorcars of Lynnfield!

July 29, 2022

Rena was excellent to work with got me in and out quick. Thank you for excellent customer service. More

by ST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renna Elshrafi
Aug 01, 2022 -

Flagship Motorcars of Lynnfield responded

Thank you for the awesome feedback! Rena & the team appreciate you visiting us here at Flagship Motorcars of Lynnfield and hope to see you again next time!

July 26, 2022

Wouldn’t go anywhere else for a Mercedes! Both sales and service have been exemplary for my S63 Cabriolet! More

by gcabbott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Saissi
Jul 27, 2022 -

Flagship Motorcars of Lynnfield responded

We're so proud of our team for earning five stars for great service each time you visit! It makes us happy knowing that your S63 Cabriolet is being taken care of by our team! Thank you for choosing Flagship Motorcars of Lynnfield!

July 26, 2022

Renan provides great service and calls to let me know the status. Also, he explains the nature of the services to be rendered and the cost. All I can say as a long term customer, Renan is great. More

by lpfortin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Flagship Motorcars of Lynnfield responded

Thank you for the kind review! We're so glad Renan continues to earn your support with his excellent service and we'll be sure to pass along this awesome feedback to him. Thanks for being a Flagship Motorcars of Lynnfield customer. We look forward to your next visit!

July 25, 2022

Great staff, very accommodating, had a great experience with my salesman Mike Daly was a great help! I did also do a review earlier but I think I misinterpreted it so this is my new More

by Rjromano789
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Ioannidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Flagship Motorcars of Lynnfield responded

We appreciate you taking the time to leave Mike and Flagship Motorcars of Lynnfield this great five-star review! We are happy that your experience went well and hope you visit us again in the future! Thank you!

July 25, 2022

It was amazing. Julia made us feel relaxed and there was no pressure. Knew what our range was and she put us in the best car. I will recommend everyone to Julia. More

by Jmac6977
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Lisa Papagno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Flagship Motorcars of Lynnfield responded

Thanks for the five stars! We're honored to hear how Julia could assist you during your visit here at Flagship Motorcars of Lynnfield. We hope to see you back for all of your future automotive needs!

July 25, 2022

Purchased a tire and wheel package for my new AMG GT43 sent a wheel out to be fixed, came back the rim came back 3 days later not a good job on the rim, the finish on the wheel didn’t match!! Not happy! More

by Rjromano789
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Ioannidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renna Elshrafi, Sung Ki Kim
Jul 27, 2022 -

Flagship Motorcars of Lynnfield responded

We regret to hear about this issue and assure you that we take your feedback to heart. We want to help resolve these concerns and regain your trust in our team. Please reach out so we can improve this situation. Thank you, Paul McDaniels - General Manager - pmcdaniels@herbchambers.com

July 25, 2022

The service I received was first rate. Both the service and sales team displayed exceptional customer service and vey very knowledgeable. More

by John Citrano
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Flagship Motorcars of Lynnfield responded

Hi John! Thanks for the five stars. We're honored to hear that your visit here at Flagship Motorcars of Lynnfield was such a positive one and we hope to see you back for all of your future automotive needs!

July 23, 2022

My advisor at this service center is Nathan Hough who is absolutely fabulous and deserves all the credit for why we continue to return to the flagship motorcars of Lynnfield even though it is a little longe More

by nealharte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Flagship Motorcars of Lynnfield responded

We appreciate you saying so, Neal! Nathan and the team are glad that your visit to our service center was such a success and we look forward to assisting you again! Thank you! - Flagship Motorcars of Lynnfield

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