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Flagship Motorcars of Lynnfield

Lynnfield, MA

4.9
1,212 Reviews

1,212 Reviews of Flagship Motorcars of Lynnfield

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April 16, 2021

Timely, courteous as always. Quality work on our ML 350 Bluetech. Great job Renna. You’re follow up by phone was well appreciated thank you More

by Cwnessen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renna
Apr 19, 2021 -

Flagship Motorcars of Lynnfield responded

We appreciate the great feedback! We'll be sure to share this delightful review with Renna and our team! Glad we could help maintain your ML 350 BlueTec! We'll see you next time! - Flagship Motorcars of Lynnfield

April 15, 2021

Excellent customer service! Very qualified staff members ! Friendly they did go above and beyond to fully fill all the needs that I required! Im very happy More

by Gledismucaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Flagship Motorcars of Lynnfield responded

We are honored to receive your support, thank you! - Flagship Motorcars of Lynnfield Team

April 13, 2021

Renna in service was great. She was able to accommodate my repair work quickly and had my car ready when I needed it. She also gave me 10% off based on a service special. More

by Sjaeger2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renna Elshrafi, Joe Daroie
Apr 15, 2021 -

Flagship Motorcars of Lynnfield responded

Thanks for trusting Renna and the Flagship Motorcars of Lynnfield service team! It was our pleasure to take care of everything for you. We look forward to servicing you again in the future. Take care!

April 13, 2021

I am very pleased with my current service representative. He is extremely professional and in tune with my requirements. I would also commend the professionalism of the agent in the loaner department. More

by monicat
Customer Service
Recommend Dealer
Yes
Employees Worked With
Renan Marchet
Apr 15, 2021 -

Flagship Motorcars of Lynnfield responded

We really appreciate this positive feedback about our team! We look forward to your continued business. -The Flagship Motorcars of Lynnfield team

April 13, 2021

Always done well and on time. If I need a loaner car its no problem and at no cost to me. Follow up is excellent and waiting area is very nice too. More

by F.gring
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Flagship Motorcars of Lynnfield responded

Thanks so much! We look forward to your next visit to Flagship Motorcars of Lynnfield!

April 13, 2021

I brought my car in for service, the advisor had a loaner car waiting for me when I arrived. The service was preformed within 2 hours . The advisor called to let me know I was all set and I can come pick up More

by Jodigateman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Flagship Motorcars of Lynnfield responded

We are thrilled to hear you had a five-star experience with our service center! Thank you so much for taking the time to leave us your review! Your satisfaction and confidence in us mean a lot! We look forward to seeing you next time! - Flagship Motorcars of Lynnfield

February 23, 2021

Nathan is great to work with. HE is very professional, on time and clear about what needs to be done. He is responsive. He gets the job done right the first time. More

by amirdurrani67
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Flagship Motorcars of Lynnfield responded

amirdurrani67 - Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. We're so pleased Nathan was able to do exactly that. Thank you again and we look forward to serving your automotive needs for many more years to come! - Flagship Motorcars of Lynnfield team

February 09, 2021

I recommend this service center because of the extraordinary personal attention Nathan gives his customers. He listens to and evaluates all questions. He is honest, respectful, trustworthy and tho More

by Msfish77
Customer Service
Recommend Dealer
Yes
Employees Worked With
Nathan Haugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

Flagship Motorcars of Lynnfield responded

TMsfish77 - hank you for taking the time to share your encouraging words and kind recommendation of Nathan!. At Flagship Motorcars, we take great pride in surpassing any and all expectations you might have in your vehicle service decision. We believe that exceptional customer service is key and it is great to know that this belief held true through your experience with our service team. We appreciate your business and look forward to serving your automotive needs for many more years to come! - Flagship Motorcars of Lynnfield team

January 19, 2021

Nathan is the best overall Service or customer service person I have ever met. He is extremely courteous, knowledgeable, accommodating and very efficient. It’s always a pleasure to work with him. More

by Viveky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 12, 2021 -

Flagship Motorcars of Lynnfield responded

Viveky - Thank you for sharing your feedback! We're delighted to hear that you had such an enjoyable experience. We're proud of the great service that Nathan provides to our customers and we'll be sure to pass along your kind words. Thank you again and we appreciate your business! - Flagship Motorcars of Lynnfield team

January 13, 2021

Chris McAdams, Arthur Kloak and their team are the best! Since buying my Sprinter they have provided WORLD CLASS SERVICE!!! Great attitude! Great people! Highly recommended! More

by Steve Gerhartz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Kloack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris McAdams
Jan 13, 2021 -

Flagship Motorcars of Lynnfield responded

Steve Gerhartz - Thank you so much for the wonderful review! Chris and Arthur are valued team members and your feedback is a testament to their commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come! - Flagship Motorcars of Lynnfield team

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