Flagship Motorcars of Lynnfield

The customer service is always prompt and professional. The customer service is always prompt and professional. The quality if work is excellent. All items are always addressed and then taken care of upon The customer service is always prompt and professional. The quality if work is excellent. All items are always addressed and then taken care of upon approval. The work quoted was completed in the promised time frame with no surprises. I always leave the dealership with a confident feeling my car is taken care of properly. More

nick was fantastic!as always nick keeps me informed of my vehicle repairs,mycar is always done when promised.nick irving is a great employee,mr herb chambers should know about his professional manner ( herb vehicle repairs,mycar is always done when promised.nick irving is a great employee,mr herb chambers should know about his professional manner ( herb can call me at the number listed on my repair order).thank you More

We have an older Mercedes and we are very happy with all of the repair and service work that this dealership has performed. The staff is polite, knowledgeable, and always willing to go to the next level to of the repair and service work that this dealership has performed. The staff is polite, knowledgeable, and always willing to go to the next level to make sure I am satisfied. I like knowing my vehicle is in good hands, John does a great job. Nick has been very helpful and friendly addressing any concerns I may have. Excellent customer service is very rare these days, keep up the good work. More

My service experience was excellent overall. Nick and John do great work keeping my ML320 in top form. All my complaints were fixed the first time around. The facility appears to be top notch and all the John do great work keeping my ML320 in top form. All my complaints were fixed the first time around. The facility appears to be top notch and all the people I've met there have been very friendly and helpful. I highly recommend this dealership and technicians Nick Irving & John Dunleavy. More

When we first moved to the area we had two MB E class vehicles, we had residences in NYC and Beverly with a choice of dealers for service. I have been going to this dealer for 7 years. The quality of the vehicles, we had residences in NYC and Beverly with a choice of dealers for service. I have been going to this dealer for 7 years. The quality of the people I have dealt with and the quality of the work performed has caused me to purchase two additional vehicles (2006 S430 / 2011 E350) here. The sales experience was also positive with solid post sales suppoprt from my sales person. More

Erin is great and one of the reasons I have used Flagship for the past 7 years. I would recommend Flagship due to the qyuality of her service and her friendly attitude. for the past 7 years. I would recommend Flagship due to the qyuality of her service and her friendly attitude. More

They are a very honest and heplful dealership. When you get your car back it is always clean and repaired for the problem you may have brought it in for service. I would recommend this dealership to my get your car back it is always clean and repaired for the problem you may have brought it in for service. I would recommend this dealership to my family and friends anytime. We first leased the car from this dealer and when the lease was up we purchased it. Great place to deal with. More

A great experience, the "certified" S class I bought from another dealer shook like a baby rattle since the day I got it and I didn't know that "you should be able to serve tea at 145 mph in the backseat" un another dealer shook like a baby rattle since the day I got it and I didn't know that "you should be able to serve tea at 145 mph in the backseat" until someone in sales at Flagship told me it wasn't normal. The sales guy picked up my car at the office and brought it to Flagship and I heard from Erin immediately that I had bent wheels. She handled the wheel insurance claim and I got the car back in a matter of hours and the car finally drives the way I thought it always should. A little extra attention to detail and I'm back in love with my car. More

erin, since i bought my car in 2007 - has been attentive to my every call - is friendly and professional - gets the job done and i feel looks out for me and my desires - the dealership overall is very respo to my every call - is friendly and professional - gets the job done and i feel looks out for me and my desires - the dealership overall is very responsive ..but i cannot say enough good things about erin and hope to work with her well in to the future of this mb and my next. And i love working with a woman at a car dealership! More

I have been with Flagship for a decade now and I have never been dissappointed. I have been working with Erin for at least 6 of those years and I find her very easy to work with. She explains things in never been dissappointed. I have been working with Erin for at least 6 of those years and I find her very easy to work with. She explains things in a way a lay person can understand. The best service you can get. More