This is the 2nd car I've purchased from Flammer and I couldn't be happier with the experience. Wayne especially took care of all my questions, concerns and needs, and made the entire experience a pleasure. He was extremely friendly and helpful and really enjoyed getting to know him as a person. The car is a dream...the Lincoln MKZ Hybrid has all the bells and whistles I could possibly want and got it at a really great price. Russ was great in helping me understand my warranty options and Dave made going through all the paperwork a breeze. In and out in less than 3 hours including a test drive and transferring the stuff from my old car to the Lincoln (which Wayne was happy to help with). There was absolutely no pressure, no gimmicks, just a really pleasant and quick experience from start to finish. I don't know when I'll need another vehicle, but when I do, Flammer will be the first place I go to shop for one. Thanks to everyone for making this such a wonderful experience.