We were advised that we were going to pay $99.95 for a Diagnostic Check on our Windstar van, when we returned the following day we were given a bill for the diagnostic check and nothing else.
We question where the print out was and we were advised that NO print out is available that this is an internal use only Diagnostic and that is what we paid for.
We have disputed this amount with our Credit Card company since we paid for a Diagnostic Check and are entitled to receive a Diagnostic check which proves they did one and tells us what is wrong with the vehicle.
Beware of this service department and their "Diagnostic" charge, make sure you place it on a credit card so that if you don't recieve what you paid for, you can dispute it.
Finally, Now we have a lifter sound coming from the vehicle that was not there prior to this "Diagnostic Check" being performed, this location stands up to: Fix Or Repair Daily" (FORD)