Flatirons Subaru

Makes car buying an enjoyable experience Mark Berger has been my go-to salesperson for my last 4 Subarus. He is a pleasure to work with and makes the whole car-buying experience easy and effi Mark Berger has been my go-to salesperson for my last 4 Subarus. He is a pleasure to work with and makes the whole car-buying experience easy and efficient. There is no pressure and no hard-line sales tactics. am always confident that I am getting the most competitive price and that any sales or service issues will be handled quickly and professionally. More

Mark Berger is excellent to work with! I first met Mark in early 2016 when I went to Flatirons to lease an Outback. I immediately found Mark friendly, low key, knowledgeable, and trustwort I first met Mark in early 2016 when I went to Flatirons to lease an Outback. I immediately found Mark friendly, low key, knowledgeable, and trustworthy. All in all, working with him was a very satisfying experience. In the past year I contacted hi several times as I considered how to move forward when my lease was up. He always returned my emails and calls promptly and had helpful suggestions for the options I was considering. Finally, when I had to tell him that the vehicle we needed was not made by Subaru he was most gracious in response. Mark is certainly one of the best sales people I have encountered anywhere, especially when making a major purchase. I am only sorry that I won't have the satisfaction of working with him again. I highly recommend him to anyone planning to purchase a Subaru. More

Excellent Mark is the best! He is patient and really listens to what you want and need. He got me a deal when I didn't think I could get anything affordable. Th Mark is the best! He is patient and really listens to what you want and need. He got me a deal when I didn't think I could get anything affordable. Thanks! More

Best dealer experience I have had in a long time I have purchased 5 cars in the past 7 years and am no stranger to dealership transactions. Mark Berger was a GREAT person to work with, and the entire I have purchased 5 cars in the past 7 years and am no stranger to dealership transactions. Mark Berger was a GREAT person to work with, and the entire experience was excellent. Their dealership is exemplary, with clean facilities and great snacks too. Thanks...we will be back More

An excellent car buying experience We just purchased our second Subaru from Flatirons Subaru. Both of our car purchases were easy, smooth and professional. Our salesman, Lars Grater, w We just purchased our second Subaru from Flatirons Subaru. Both of our car purchases were easy, smooth and professional. Our salesman, Lars Grater, was knowledgable, helpful and efficient. He answered all of our questions and took the time to show all everything we needed to know about our new Forester. He worked with us to get us a competitive price on our car. Buying this car was a pleasant experience. We traveled an extra hour to work with Lars and Flatirons Subaru and it was well worth our time and effort. Flatirons Subaru and Lars Grater are the best ! More

Excellent support for our Subaru purchase Lars was informative and helpful as we considered purchasing a new Crosstrek. We had heard conflicting information about the model from other dealersh Lars was informative and helpful as we considered purchasing a new Crosstrek. We had heard conflicting information about the model from other dealerships we had contacted. He took the time to answer our questions carefully. He worked with us to match a good offer we had elsewhere. Then he kept us informed daily as we waited for the delivery of our car. He made himself available for every question, including time after the purchase. We could not be more satisfied with our interaction with him. More

Mark Berger - A one Mark was awesome to deal with. Honey, straight forward and no nonsense. Looking forward to working with him again on another vehicle. Very sold pers Mark was awesome to deal with. Honey, straight forward and no nonsense. Looking forward to working with him again on another vehicle. Very sold person. More

Dishonest We loved this place for the past few years. We drove an hour to this place every time because we could visit Boulder, and we trusted them since we als We loved this place for the past few years. We drove an hour to this place every time because we could visit Boulder, and we trusted them since we also bought our Subaru from them. Their service was always fast, courteous, and thorough, but this last visit was ridiculous. We made our usual trip, dropped the car off for an oil change, got it back after an hour as usual, and drove around town for the next 5 hours. We finally got home around 5pm on Saturday. I had to grab something at the store, so I left after around 10 minutes. My wife noticed a puddle on the garage floor, so when I got home, we watched underneath the car and saw a constant dripping of a clear-ish liquid. We waited a little bit and checked the engine oil using the dipstick a few times. We noticed it was 1/3 lower than the recommended "full" level that they normally fill it to. We called up Flatirons Subaru and they told us that the service department had closed and would not be available until Monday, but they could give us a loaner since the oil was leaking at a fast rate and would not be safe for us to drive another hour back up to them. We decided to take the loaner in the meantime and waited for them to call on Monday. On Monday, we had to call them at 3pm to get some information. The service manager wasn't there though, so the person who picked up talked to some technician (she called him the "foreman"?). The technician said he couldn't find a leak even with the car running and that the engine oil was at the full level, but he also said he added more oil. He suggested it may have been condensation from the A/C or maybe some engine oil spilled out when they poured it in. At 4pm, the person in charge of our car ("Liz") finally called us back. She seemed very confrontational and tried to avoid taking any sort of responsibility for the issue. First, she re-explained the technician's findings. When we pointed out the inconsistencies about the technician adding oil but also saying there was no oil missing, her tone changed and said, "Well, I don't know what she told you. I wasn't here. I can't confirm that." She went on to claim it was the condensation, but we felt the liquid that was dripping and it was too slimy to be that. We told her about the puddle in our garage and the stain it left behind similar to an oil leak (my other, much older car had one before so we have experience with it). She said there was no puddle when we left the car over the two days (Saturday night to Sunday to Monday morning), but it had rained a lot during that so of course there would be none since most of the oil would have leaked out on Saturday considering 1/3 was missing after only 5 hours. She then claimed that it was probably just too much oil had been added and so what we saw was just a spill. But it was dripping at a rate of one drop per second after the car had been driven for 5 hours already. This last experience was just terrible, so we will be taking our car elsewhere. This place has completely lost our trust not because of the oil leak (although that wasn't good either), but because of the way they completely mishandled everything. We knew there was a leak, and they just tried to cover it up instead of owning up to their mistake. More

Amazing experience so informative, helpful and quick! Ian was an amazing help to getting me the perfect car and the right price for my budget. Also not pushy whatsoever and a all around great car salesman Ian was an amazing help to getting me the perfect car and the right price for my budget. Also not pushy whatsoever and a all around great car salesman! I’m definitely going back to see him for my next car ! More

Exacting expectations I worked with Andrew to get the car of my dreams. He patiently helped me order all the accessories I wanted to trick out my all Black Subaru Forester I worked with Andrew to get the car of my dreams. He patiently helped me order all the accessories I wanted to trick out my all Black Subaru Forester Sport to give it a unique look. Lars helped with delivery and was a total hoot, making the buying experience painless and fun. Felt the LOVE. More