Fletcher Jones Audi
Chicago, IL
Filter Reviews by Keyword
By Type
Showing 904 reviews
Easy in, easy out. Great communication. Service writer and mechanic were very informative and actually saved me from doing unnecessary work at this visit. I will defiantly be back in the future. My only g and mechanic were very informative and actually saved me from doing unnecessary work at this visit. I will defiantly be back in the future. My only gripe is that I could have scheduled my work earlier but due to a lack of loaners, I was forced to wait an extra week. More
My car was due for a regular maintenance & I also had a problem with the rear License Plate holder & frame, but as usual, Fletcher Jones did a terrific job dealing with everything in less than a day. To problem with the rear License Plate holder & frame, but as usual, Fletcher Jones did a terrific job dealing with everything in less than a day. Tony Prusak, the Asst. Service Manager kept me posted on progress and also arranged Uber Service to get me back to work in the morning & from the office to the dealership when the job was done. I've found this to be More
4th car from dealer. Always great experience. However I don’t agree with having to use 25 words to do a voluntary survey for the dealership. don’t agree with having to use 25 words to do a voluntary survey for the dealership. More
I was impressed with the professionalism of the enitre staff, from the reception desk on the groind floor all the way up to the show room. In particular, I was very pleased with Mike Chiriboga and John Li staff, from the reception desk on the groind floor all the way up to the show room. In particular, I was very pleased with Mike Chiriboga and John Lim. More
Amazing service as always! Big shoutout to Erick Lopez and the team. Silvercar has been getting service done by Fletcher Jones for years. Always a great experience. and the team. Silvercar has been getting service done by Fletcher Jones for years. Always a great experience. More
Just the best, every time. I’ve been buying cars from Brandon and FJ for years. Always informative, fair with price and bottom line we love Audi cars. Brandon and FJ for years. Always informative, fair with price and bottom line we love Audi cars. More
Andrew is great! Despite purchasing at Audi of Westmont, the service Andrew provides has me getting all of my service done at Fletcher Jones. He is thorough, responsive and provides exceptional service. the service Andrew provides has me getting all of my service done at Fletcher Jones. He is thorough, responsive and provides exceptional service. More
Service team is always great. Easy to set an appointment, flexible hours and friendly team. Appreciated the $15 uber voucher for the drop off and pick up of my vehicle. appointment, flexible hours and friendly team. Appreciated the $15 uber voucher for the drop off and pick up of my vehicle. More