Fletcher Jones Audi
Chicago, IL
Filter Reviews by Keyword
By Type
Showing 904 reviews
Exceptional service. They see issues through the eyes of their customers, not their own, driven by financial reward like other dealers, because they are honest. According to my experience they are professio their customers, not their own, driven by financial reward like other dealers, because they are honest. According to my experience they are professional, reliable, and pretty quick too, no unnecessary wait. They really deserve a 5 star rating in every respect! Thank you, Jorge! More
Great service. Helpful in every way possible. Made sure they took the time to figure out what was wrong with my vehicle and fixed the issue. they took the time to figure out what was wrong with my vehicle and fixed the issue. More
Audi team was professional. The Audi loaner was ready for me with my tight schedule between time available to drop off my car and heading to work.Thank you Tim! me with my tight schedule between time available to drop off my car and heading to work.Thank you Tim! More
Brought in Q5 for check engine light. Andrew from service was very helpful. Was able to get me in early and repair completed in less than a day. service was very helpful. Was able to get me in early and repair completed in less than a day. More
Thanks Andrew! Great communication, honesty, evaluation and opinion. The Uber rides vouchers really helped and I hope to enjoy this A7 for years to come. and opinion. The Uber rides vouchers really helped and I hope to enjoy this A7 for years to come. More
Great , professional , amazing costumer service: The manager Mr. Ravinder Dhiman and the car salesman Nolan Peek were outstanding 😊 It was a pleasure working with both of them manager Mr. Ravinder Dhiman and the car salesman Nolan Peek were outstanding 😊 It was a pleasure working with both of them More
Always professional and proficient from setting up the appointment to getting my car back. Clear communication of the work before it is done and Uber coupons make it a perfect experience. appointment to getting my car back. Clear communication of the work before it is done and Uber coupons make it a perfect experience. More
Colleen was great! She was patient and thorough yet kept the process efficient and did all she could to give us out of towners a great experience the process efficient and did all she could to give us out of towners a great experience More
Karen was great, patient and informative. She ensured that we were comfortable throughout the process. She kept us informed through financing all the way through the conclusion of the deal. that we were comfortable throughout the process. She kept us informed through financing all the way through the conclusion of the deal. More
Michael Chiriboga was in contact via email and text throughout our shopping research. He helped us become informed shoppers and owners of an Audi. I must mention we are repeat customers of his becaus throughout our shopping research. He helped us become informed shoppers and owners of an Audi. I must mention we are repeat customers of his because of our experiences with him. I’ve also referred people and will continue to refer Audi just because of his exceptional customer service. More