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Fletcher Jones Audi

Chicago, IL

4.3
906 Reviews

1523 W. North Avenue

Chicago, IL

60642

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Showing 906 reviews

August 07, 2019

24000 Tim handled my service call fabulously. Classy guy. This is my best service call at Audi since purchase. Timing was good and all work was accomplished More

by Jillybug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Mettille
Aug 20, 2019 -

Fletcher Jones Audi responded

Hi Jill, Thank you for choosing Fletcher Jones Audi. Your feedback is greatly appreciated. We are thrilled to know of the fabulous service Tim provided and that his classy character was a great complimented to your visit. We look forward to serving you again at your next scheduled service interval. Best, Kimberlee Camargo Reputation and Brand Loyalty Manager

July 31, 2019

2019 Audi Q5 I recently purchased an Audi Q5 with the help of Channing Greene at Fletcher Jones Audi. Channing and his team were exceptional and beyond helpful in More

by Spencer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Channing Greene
Jul 31, 2019 -

Fletcher Jones Audi responded

Hi Spencer, Thank you for the 5 star rating! Our team looks forward to serving you again. Kind Regards, Your Friends and Family at Fletcher Jones Audi

July 23, 2019

Amazing experience!! Went to look at cars Saturday and got paired with the perfect person - Channing! He was so helpful and nice and not pushy at all!! Highly recommend a More

by Sram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Channing Greene
Jul 30, 2019 -

Fletcher Jones Audi responded

Hello, Congratulations on your recent purchase! Our team is excited to hear about your exceptional experience and that you found Channing Greene to be the perfect person to assist your during your sales visit. We look forward to welcoming you back. Your recommendations are truly a gift. Best, Your Friends and Family at Fletcher Jones Audi

July 16, 2019

Very attentive and efficient. The service staff was very attentive from the moment I drove my car into the service garage. They were thorough to explain what work was being done. More

by MyAudi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerardo in Service
Jul 18, 2019 -

Fletcher Jones Audi responded

Hello, Thank you for choosing Fletcher Jones Audi and your 5 star rating! Our team is delighted to hear about your great service experience with Gerardo. We look forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Fletcher Jones Audi

July 14, 2019

Best customer service! Got an appointment for service right away with a loaner. Showed up and they were attentive, professional and Tim greeted and snd told me exactly which More

by Randall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Mettille
Jul 18, 2019 -

Fletcher Jones Audi responded

Hello Randall, Thank you for choosing Fletcher Jones Audi. Our team is delighted to hear about your attentive and professional service experience with Tim. We look forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Fletcher Jones Audi

July 13, 2019

Service Great customer service, comfortable lounge area and being treated well confirms this is an outstanding dealership. I would consider buying another A More

by Sharon1407
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Servando Lopez
Jul 18, 2019 -

Fletcher Jones Audi responded

Hello Sharon, Thank you for choosing Fletcher Jones Audi. Our team is delighted to hear about your incredible service experience. We look forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Fletcher Jones Audi

July 13, 2019

Quick and efficient I drove in without an appointment for a recall. It was taken care of quickly and efficiently. Fluids were topped up tire pressure was checked and the More

by Peter0904
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Nunez
Jul 18, 2019 -

Fletcher Jones Audi responded

Hello Peter, Thank you for choosing Fletcher Jones Audi. Our team is delighted to hear about your quick and efficient service experience with David. We look forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Fletcher Jones Audi

July 13, 2019

Five star customer service Excellent, expedient, courteous service. I am a satisfied customer and recommend highly this dealership, and that is the reason I enjoy owning and dri More

by June2006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy
Jul 18, 2019 -

Fletcher Jones Audi responded

Hello June, Thank you for choosing Fletcher Jones Audi. Our team is delighted to hear about your 5 star customer service experience with Rudy. We look forward to serving you again. Best, Your Friends and Family at Fletcher Jones Audi

July 12, 2019

Audi Service Very good service! Fast and I had the car back the same day. Appreciate the clean, nice new loaner as well! Would come back again! More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Prusak
Jul 18, 2019 -

Fletcher Jones Audi responded

Hello Bill, Thank you for choosing Fletcher Jones Audi. Our team is delighted to hear about your great experience with Tony. We look forward to serving you again soon. Best, Your Friends and Family at Fletcher Jones Audi

July 12, 2019

Professional Channing was very informative and straightforward during the entire purchasing process. Additionally, the after sale follow up was most helpful even More

by EMG123
Friendliness
Recommend Dealer
Yes
Employees Worked With
Channing Greene
Jul 18, 2019 -

Fletcher Jones Audi responded

Hello EMG123, Thank you for choosing Fletcher Jones Audi. Our team is happy to hear about your informative and professional experience with Channing. We look forward to serving you again. Best, Your Friends and Family at Fletcher Jones Audi

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