Fletcher Jones Audi

efiicient, polite, explanatory Easy access, nice facility, friendly staff, efficient, courteous. I like the added uber touch and the free carwash...even though the vehicle came back Easy access, nice facility, friendly staff, efficient, courteous. I like the added uber touch and the free carwash...even though the vehicle came back clean after the service. More

Dave and Tim went above and beyond Thank you to Time and Dave for getting that replacement tire in 24-hours. After purchasing 4 brand new tires last Friday, by Wednesday I had a flat. P Thank you to Time and Dave for getting that replacement tire in 24-hours. After purchasing 4 brand new tires last Friday, by Wednesday I had a flat. Possibly something defective with the tire. They took care of everything and Friday when I came in I was in and out in an hour. This two guys always go above and beyond for her and it's truely appreciated. More

Phenomenal experience! Walked in not expecting to purchase a car. Less than 3 hours later, drove out in a brand new Audi A4. Matt & the rest of the team made the experience Walked in not expecting to purchase a car. Less than 3 hours later, drove out in a brand new Audi A4. Matt & the rest of the team made the experience seamless. Will definitely consider working with them again on my next car purchase. Smoothest car buying experience I’ve ever had! More

Responsive Michael Chiraboga and the FJ team were very responsive to my requirements that my time not be wasted sitting in the dealership, and to my questions. W Michael Chiraboga and the FJ team were very responsive to my requirements that my time not be wasted sitting in the dealership, and to my questions. Well done. More

Excellent experience Calvin is awesome and always provides excellent service. Very detailed and always take time to answer my questions. Appreciate the free coffee and Ube Calvin is awesome and always provides excellent service. Very detailed and always take time to answer my questions. Appreciate the free coffee and Uber ride to work! More

Service appointment Everything was great! Brought in my car for a recall fix and my media center needed an upgrade. I was given a loaner to use while my car was being s Everything was great! Brought in my car for a recall fix and my media center needed an upgrade. I was given a loaner to use while my car was being serviced. Issues were repaired and received great service. More

Wonderful experience with Fletcher Jones Audi in Chicago Our experience buying a car from Fletcher Jones Audi was excellent. Our sales representative, Channing Greene, made buying our car a pleasurable and e Our experience buying a car from Fletcher Jones Audi was excellent. Our sales representative, Channing Greene, made buying our car a pleasurable and easy transaction. We were very impresssed by his knowledge, eagerness to explain anything we didn’t understand and patience answering our numerous questions. He went above and beyond. He is personable and a pleasure to work with. The manager, Isais Mancilla, was also wonderful to work with and helped streamline the whole process. We will definitely spread the word about this fine dealership. More

Chris and Mark A good friend referred us to Fletcher-Jones- he said it was a top notch Audi dealership, and he sure was right. We were warmly greeted by staff and a A good friend referred us to Fletcher-Jones- he said it was a top notch Audi dealership, and he sure was right. We were warmly greeted by staff and advised that someone would help us shortly. Within moments, Lorenzo came by and gave a good introduction to Audi vehicles. We were a bit apprehensive, as we have owned Acura’s for the past twenty years. Lorenzo answered our many questions -was very friendly and knowledgeable, and made us confident that we decided correctly on the Q5. He was not pushy about up-selling us features we did not need, and was willing to bargain down the cost to one that was comfortable for our budget. He sat with us for another half hour, helping us set up the various tech features, and made sure we understood everything before driving away with our new vehicle. Lorenzo is an outstanding employee!! The only issue was the long wait for financing-at least 1+ hours That said, once we were able to meet with him, , we had a good experience. More

Super Service The primary reason i return to the dealership is the exceptional service and counsel I receiver every time from Tony Prusak about the care of my S7. The primary reason i return to the dealership is the exceptional service and counsel I receiver every time from Tony Prusak about the care of my S7. More

Outstanding Service, Channing Greene Purchasing a vehicle on itself is a stressful experience, locating and making the purchase of a used vehicle from another state without physically bei Purchasing a vehicle on itself is a stressful experience, locating and making the purchase of a used vehicle from another state without physically being there is a whole new level of stress. Channing, by far was the ideal salesperson that consumers hope and wish to connect with during this important decision process. From the get-go Channing, was right on top of his game, no pressure or rush, he listened to me, made the process easier, communicated periodically, professionally and quickly, no games and the final price was exactly as negotiated with no surprises. Channing went above and beyond from the first conversation we had about the vehicle to helping me arrange the shipment of the car. What makes Channing special and awesome at his job, the fact that he is a car guy/enthusiast and understands how customers feel about these purchases. There is not enough good things that I can say about Channing and Fletcher Jones Audi for their outstanding service. I hope customers looking to purchase a vehicle will turn to Channing and Fletcher Jones and experience this level of service that is a rarity in this time and age. Thank you again... More