Fletcher Jones Audi
Chicago, IL
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Outstanding Service, Channing Greene Purchasing a vehicle on itself is a stressful experience, locating and making the purchase of a used vehicle from another state without physically bei Purchasing a vehicle on itself is a stressful experience, locating and making the purchase of a used vehicle from another state without physically being there is a whole new level of stress. Channing, by far was the ideal salesperson that consumers hope and wish to connect with during this important decision process. From the get-go Channing, was right on top of his game, no pressure or rush, he listened to me, made the process easier, communicated periodically, professionally and quickly, no games and the final price was exactly as negotiated with no surprises. Channing went above and beyond from the first conversation we had about the vehicle to helping me arrange the shipment of the car. What makes Channing special and awesome at his job, the fact that he is a car guy/enthusiast and understands how customers feel about these purchases. There is not enough good things that I can say about Channing and Fletcher Jones Audi for their outstanding service. I hope customers looking to purchase a vehicle will turn to Channing and Fletcher Jones and experience this level of service that is a rarity in this time and age. Thank you again... More
Flat tire I came later for the appointment, they helped me to get a quick service although the time is very late and most of technician are ready to go home. Ve I came later for the appointment, they helped me to get a quick service although the time is very late and most of technician are ready to go home. Very kind and helpful service. More
Luxury Experience We were shopping for a new lease and we had visited several dealerships. Our first impression of the facility was a 10 out of 10, convenient off stree We were shopping for a new lease and we had visited several dealerships. Our first impression of the facility was a 10 out of 10, convenient off street parking and friendly greeters. We didn't expect to drive away with a new car that day because we were limited on time but Joey and Melinda worked efficiently to get us on our way. Wonderful experience and we would highly recommend them to others. More
Channing’s Stellar Service Channing deserves a 10-star quality rating. My experience of spending four hours with Channing was amazing. Channing is welcoming, calm, funny Channing deserves a 10-star quality rating. My experience of spending four hours with Channing was amazing. Channing is welcoming, calm, funny, and kind-spirited. He answered all of my redundant questions, while simultaneously allowing me to be myself. If you decide to go to Fletcher Jones’ Audi, it is a must that you specifically ask for Channing! Channing, I will see you soon! More
Outstanding costumer Service Professionalism, expertise and excellent service by Channing Greene made the entire process comfortable and a pleasant experience. 5 STARS to him. I h Professionalism, expertise and excellent service by Channing Greene made the entire process comfortable and a pleasant experience. 5 STARS to him. I highly recommend this company. More
Scheduled service Quick turnaround. Minor issues resolved. Contact throughout the day about status of service both by text and email. Short wait to get my car at checko Quick turnaround. Minor issues resolved. Contact throughout the day about status of service both by text and email. Short wait to get my car at checkout. More
Best service! We came in right when they were closing, but they welcomed us without hesitation. We ended up purchasing a car and they entertained my two very bored We came in right when they were closing, but they welcomed us without hesitation. We ended up purchasing a car and they entertained my two very bored teenage kids while we were signing the paperwork. Very friendly and highly recommend! More
If you want to enjoy buying Audi ask for dexter We love working with Dexter he made buying our a6 very pleasant and enjoyable, had a lot of patience for us till we decided what would be our next new We love working with Dexter he made buying our a6 very pleasant and enjoyable, had a lot of patience for us till we decided what would be our next new car ...thanks Dexter More
Terrible experience I had a terrible experience here. They offered me an offensively low amount for my trade it (compared to Kelly Blue Book value and offers from other d I had a terrible experience here. They offered me an offensively low amount for my trade it (compared to Kelly Blue Book value and offers from other dealers). Then, the sales manager would not answer my questions directly and talked around me like I was clueless. I will never go back there and would advise women to STAY AWAY! More
Professional, friendly and efficient! Arly is a pleasure to work with. Very pleasant experience and highly recommend this dealership. I will continue to do business with them in the future Arly is a pleasure to work with. Very pleasant experience and highly recommend this dealership. I will continue to do business with them in the future!! More