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Fletcher Jones Audi

Chicago, IL

4.3
904 Reviews

1523 W. North Avenue

Chicago, IL

60642

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Showing 904 reviews

June 10, 2019

Flat tire I came later for the appointment, they helped me to get a quick service although the time is very late and most of technician are ready to go home. Ve More

by Minwang100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabrian Jaimes, Alejendrina Sanchez , David Soth
Jun 11, 2019 -

Fletcher Jones Audi responded

Hello, Our team strives to deliver a 5 star experience to all of our guests. I would like to follow up on this review and feedback to see what we may do to exceed your expectations. Please call me at 949-718-6532. Kind Regards, Kimberlee Camargo Reputation and Brand Loyalty Manager

June 09, 2019

Luxury Experience We were shopping for a new lease and we had visited several dealerships. Our first impression of the facility was a 10 out of 10, convenient off stree More

by Keppy's
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Lama, Melinda Speer
Jun 10, 2019 -

Fletcher Jones Audi responded

Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. It is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the assistance of Joey and Melinda. Your recommendations are truly a gift. Congratulations on your purchase! Best, Dan Flood General Manager

June 07, 2019

Channing’s Stellar Service Channing deserves a 10-star quality rating. My experience of spending four hours with Channing was amazing. Channing is welcoming, calm, funny More

by RR1615
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Channing Greene
Jun 10, 2019 -

Fletcher Jones Audi responded

Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. It is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the assistance of Channing. Your recommendations are truly a gift. Congratulations on your purchase! Best, Dan Flood General Manager

June 06, 2019

Outstanding costumer Service Professionalism, expertise and excellent service by Channing Greene made the entire process comfortable and a pleasant experience. 5 STARS to him. I h More

by Zeus734
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Channing Greene
Jun 07, 2019 -

Fletcher Jones Audi responded

Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. It is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the assistance of Channing. Your recommendations are truly a gift. Congratulations on your purchase! Best, Dan Flood General Manager

May 30, 2019

Scheduled service Quick turnaround. Minor issues resolved. Contact throughout the day about status of service both by text and email. Short wait to get my car at checko More

by Gramps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Gomez
Jun 05, 2019 -

Fletcher Jones Audi responded

Hello, Thank you for choosing Fletcher Jones Audi. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service. Please let us know if we may be of any further assistance to you now or in the future. Best, Dan Flood General Manager

May 27, 2019

Best service! We came in right when they were closing, but they welcomed us without hesitation. We ended up purchasing a car and they entertained my two very bored More

by Blueyes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ravinder Dhiman
May 28, 2019 -

Fletcher Jones Audi responded

Hello, Thank you for choosing Fletcher Jones Audi. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service. Please let us know if we may be of any further assistance to you now or in the future. Best, Dan Flood General Manager

May 26, 2019

If you want to enjoy buying Audi ask for dexter We love working with Dexter he made buying our a6 very pleasant and enjoyable, had a lot of patience for us till we decided what would be our next new More

by Nerko741
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dexter Gordon , Joey Lama
May 28, 2019 -

Fletcher Jones Audi responded

Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. It is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the assistance of Dexter. Your recommendations are truly a gift. Congratulations on your purchase! Best, Dan Flood General Manager

May 23, 2019

Terrible experience I had a terrible experience here. They offered me an offensively low amount for my trade it (compared to Kelly Blue Book value and offers from other d More

by SWKORF
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ron Streck
May 24, 2019 -

Fletcher Jones Audi responded

Hello, Your experience is important to all of us at .Fletcher Jones Audi. If I may be of any assistance please feel welcome to contact me directly at 949-718-6532. Kind regards, Fletcher Jones Audi Management

May 22, 2019

Professional, friendly and efficient! Arly is a pleasure to work with. Very pleasant experience and highly recommend this dealership. I will continue to do business with them in the future More

by Charlie773
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arly Sellers
May 22, 2019 -

Fletcher Jones Audi responded

Hello Charlie, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. It is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the assistance of Arly. Your recommendations are truly a gift. Congratulations on your purchase! Best, Dan Flood General Manager

May 21, 2019

Picking up my car I was picking up my car after getting a new tire. Tim Mettile made it easy and seamless. Everyone is always very friendly and professional. More

by jking
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Mettille
May 24, 2019 -

Fletcher Jones Audi responded

Hello, Your experience is important to all of us at .Fletcher Jones Audi. If I may be of any assistance please feel welcome to contact me directly at 949-718-6532. Kind regards, Fletcher Jones Audi Management

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