Fletcher Jones Audi
Chicago, IL
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Friendly, knowledgeable dealership Everyone at Fletcher Jones was pleasant and made the process of buying a vehicle painless. They were knowledgeable and answered any questioned I had. Everyone at Fletcher Jones was pleasant and made the process of buying a vehicle painless. They were knowledgeable and answered any questioned I had. It was a pleasure to do business there and Lainie was exceptional. Lorenzo was helpful showing me where I needed to be when I arrived at the dealership. More
Professional Staff I was very impressed with the way I was treated at the dealership. Both Jessica And Zach we’re very helpful. They are extremely knowledgeable of the p I was very impressed with the way I was treated at the dealership. Both Jessica And Zach we’re very helpful. They are extremely knowledgeable of the product line and are willing to take the necessary time to answer questions. On both of my visits, I was greeted in the parking area by an employee who took me into the showroom area and notified my sales person of my arrival. I would highly recommend Fletcher Jones if you are in the market for an Audi. More
Wonderful service! Highly recommend! More than satisfied w/ our experience at Fletcher Jones Audi, especially w/ the care and professionalism Dexter Gordon showed us. From the first email More than satisfied w/ our experience at Fletcher Jones Audi, especially w/ the care and professionalism Dexter Gordon showed us. From the first email to making our deal to driving off w/ our Audi Q7. I couldn't have expected a better experience. Thanks again, Dexter! More
Auto Service My initial service dialog was solid and the email inspection update findings enabled me to understand what was recommended for required and not so imm My initial service dialog was solid and the email inspection update findings enabled me to understand what was recommended for required and not so immediate service repairs and updates. More
Great service department The Audi service department was top notch. I was able to get my car in for service that same day. I stayed and waited for my car to be serviced and wa The Audi service department was top notch. I was able to get my car in for service that same day. I stayed and waited for my car to be serviced and was kept informed during the process. The waiting area is very nice and spacious. My whole experience from start to finish was pleasant. More
Service Excellent customer service from start to finish. Very easy process of getting my car serviced. As usual J. Gotangco was exceptional and made the proc Excellent customer service from start to finish. Very easy process of getting my car serviced. As usual J. Gotangco was exceptional and made the process very easy. More
3 rd Audi and counting due to exceptional customer experienc Channing was an absolute pleasure throughout the process. Both he and Isaha had things ready knew and met my objectives for leasing a car and it was Channing was an absolute pleasure throughout the process. Both he and Isaha had things ready knew and met my objectives for leasing a car and it was a great experience. The best I have ever had. More
Customer Service From the time I arrived and drop off my vehicle and received my loaner was exceptionally quick. Tony took the time to explain my car issues to me and From the time I arrived and drop off my vehicle and received my loaner was exceptionally quick. Tony took the time to explain my car issues to me and give me suggestions. More
Act Fast I went to check out an Audi Q5 that I saw online and when I got there the car was just being sold. Ravinder showed me some other cars with similar fea I went to check out an Audi Q5 that I saw online and when I got there the car was just being sold. Ravinder showed me some other cars with similar features and low miles. I ended up buying a newer year Audi with better features and color. Their cars are priced very competitively and Ravinder made the entire process a pleasure to complete. More
Love my new car Channing is great — being so friendly and professional, and efficient, too. Able to find a perfect match of what I’m looking for; and get it within on Channing is great — being so friendly and professional, and efficient, too. Able to find a perfect match of what I’m looking for; and get it within one week so I don’t have to go through special order for 2-3 months. Everything is perfect! Thanks! More