Fletcher Jones Audi

Solid but Pricey Fletcher Jones is consistently friendly and helpful. Every time I’ve come in they’ve been more than accommodating and helped me with any issues I have Fletcher Jones is consistently friendly and helpful. Every time I’ve come in they’ve been more than accommodating and helped me with any issues I have. My only problem is any time I come in for something scheduled they try and sell me more, which I generally will take their advice, however I’m not sure how necessary it is. The staff is great and I respect their sales culture, however it’d be cool not to leave down $500-1k every time I go in for something “routine”. On top of this, I went in 2 months before for a checkup which said my battery was in great shape. Less than 2 months later I’m calling roadside for a jump because it’s actually dead. Sometimes it feels like FJ is selling me what they can and letting me come back to sell more. I bought my Audi in the suburbs and often consider switching back due to the pricing. More

Great Service! Service was fast and easy. Very helpful. Took care of all my needs. All service that as done was explained and detailed. Would definitely recommend. Service was fast and easy. Very helpful. Took care of all my needs. All service that as done was explained and detailed. Would definitely recommend. More

Excellent service Gerardo was very helpful. He is professional, we walked thru my concerns, discussed the epected time for the repair and kept me completely informed. Gerardo was very helpful. He is professional, we walked thru my concerns, discussed the epected time for the repair and kept me completely informed. When i came to pick up my vehicle he also helped expedite the process. More

Helped my wife with a check engine light on her AUDI My wifes A4 had a check engine light, and Tim walked her through it with the correct steps to fix the problem. We are lifetime customers. My wifes A4 had a check engine light, and Tim walked her through it with the correct steps to fix the problem. We are lifetime customers. More

Excellent Service Visit Fletcher Jones continues to provide excellent service for my 2009 Audi - I brought the car in for regular service and they found issues with bushings Fletcher Jones continues to provide excellent service for my 2009 Audi - I brought the car in for regular service and they found issues with bushings covered under warranty and fixed that issue and brought other upcoming issues to my attention. I was kept informed of the status of the repairs and all was done as quickly as possible. More

satisfied customer vehicle was repaired to where it was before I thank the Audi team for the quick turn around as always you guys are true professionals thank you vehicle was repaired to where it was before I thank the Audi team for the quick turn around as always you guys are true professionals thank you More

Helpful Service Dept Service advisor was prompt and courteous and followed through. I would recommend Jorge to anyone scheduled for service. Overall a pleasant experience Service advisor was prompt and courteous and followed through. I would recommend Jorge to anyone scheduled for service. Overall a pleasant experience and very professional More

Good overall experience at Fletcher Jones Audi Dealership The sales experience was great. The paperwork was organized and smooth. One improvement opportunity is for the dealership to have some snacks avai The sales experience was great. The paperwork was organized and smooth. One improvement opportunity is for the dealership to have some snacks available. I was at the dealership for a couple of hours during dinner time and was a bit hungry. Overall experience was very good, no complains. Unfortunately for me, Isaias Mancilla was a great negotiator and did not budge on price, he won all the negotiating rounds. Ron Streck is a great salesman, patient and not pushy, and provided great services. More

GTI Purchase I emailed the dealership after hours inquiring about a used GTI. I received an email back first thing in the morning and scheduled a test drive. Frien I emailed the dealership after hours inquiring about a used GTI. I received an email back first thing in the morning and scheduled a test drive. Friendly staff and simple process, I'm very happy with the product and buying experience! More

Great experience! Everyone was super helpful. We appreciated how pur needs were really understood and how it wasn’t a pushy / hard sale. The showroom and service facili Everyone was super helpful. We appreciated how pur needs were really understood and how it wasn’t a pushy / hard sale. The showroom and service facilities are incredible. Channing Greene was an absolute pleasure to work with. A true “trusted advisor”. More