Back

Fletcher Jones Audi

Chicago, IL

4.3
904 Reviews

1523 W. North Avenue

Chicago, IL

60642

Directions

By Type

Showing 904 reviews

December 08, 2018

Good stuff I felt the dealership does a good job of keeping you posted on the status of your car and next steps. The waiting area is very comfortable and easy to More

by Mrjames
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Nunez
Dec 10, 2018 -

Fletcher Jones Audi responded

Hello Mr. James, We are thrilled to hear you were pleased with your visit and that the team kept you informed with the status of your vehicle. Our waiting rooms and amenities are designed for our guest comfort and appreciate you sharing your feedback. I did notice we fell shot in earing a five star review and curious what you feel we could do to provide you five star service. I welcome your insight when time permits, my direct line is 949-718-6532. Kind regards, Kimberlee Camargo Fletcher Jones Management

December 08, 2018

Ron, was very easy to work with and accommodating The total process was easy. It’s a definitely a nuisance in buying a car. Ron helped make the entire process very simple. He did great. More

by Simmy1818
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Streck
Dec 10, 2018 -

Fletcher Jones Audi responded

Hello, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Ron. Your recommendations are truly a gift. Congratulations on your purchase! Best, Dan Flood General Manager

December 07, 2018

Tony Pursak Is awesome!!! One of my tires was wearing and he suggested that I do a tire rotation and an alignment. My car drives like a dream now. Thank you 🙏🏻 Tony!!!! More

by Vivian1959
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Prusak
Dec 10, 2018 -

Fletcher Jones Audi responded

Hello Vivian, Thank you for choosing Fletcher Jones Audi. It is great to hear that Tony continues to exceed the level of your expectations by treating you and your vehicle with the greatest care. As always, please let us know if we can assist you further. Best, Dan Flood General Manager

December 07, 2018

Great service Careful and attentive service, explained the problem and provided prompt solution. Did not try selling products or suggest unneeded services. Followed More

by Chris G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Servando Lopez
Dec 10, 2018 -

Fletcher Jones Audi responded

Hello Chris, Thank you for choosing Fletcher Jones Audi. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Dan Flood General Manager

December 06, 2018

Great experience I worked over the course of a few months with Channing at Fletcher Jones Audi. He was helpful, warm, and responsive to my questions. I never felt pres More

by Katrina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Channing Greene
Dec 10, 2018 -

Fletcher Jones Audi responded

Hello Katrina, We appreciate you taking the time to share your feedback on your recent visit with us. Guest satisfaction is our greatest priority. That being said, it is wonderful to hear that you had a pleasant and enjoyable time finding the perfect vehicle with the help of Channing. Your recommendations are truly a gift. Congratulations on your purchase! Best, Dan Flood General Manager

December 06, 2018

Always excellent service. Nothing new here. Every service experience with Fletcher Jones Audi has been exceptional. I've been getting my car serviced there for over five years. More

by KenNave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Mettille
Dec 10, 2018 -

Fletcher Jones Audi responded

Hi Ken, Guest satisfaction and loyalty is important to us, and truly pleased to know our Audi team provides you with exceptional service. Thanks for taking the time to share your insight and we look forward to having you as part of our Fletcher Jones family for many years to come. Please don't hesitate to contact me if I can ever be of assistance. Sincerely, Kimberlee Camargo Fletcher Jones Management

December 02, 2018

Timely. Responsive. Polite. I live out of state. The aquisition process went smoothly and all my inquiries were ansered honestly and timely. Only room for improvement is having More

by Marquette1989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandi Mancilla
Dec 04, 2018 -

Fletcher Jones Audi responded

Hi Marquette1989, We appreciate your feedback and thrilled to know your purchase process was a success. Congratulations on your new vehicle and hope if I can every be any assistance, you would reach out to me. Welcome to our Fletcher Jones Family! We look forward to working with you in the future. Best, Kimberlee Camargo Fletcher Jones Management 949-718-6532

December 02, 2018

Accomidating my changing car needs & provided practical opti Although it was a full day commitment at the end of the day I returned my leased car & renewed a new, smaller car that fit my needs better with the ch More

by Kathleen VanDam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melinda went the extra mile & picked up extra fob & returned my city sticker, Dan Flood, Melinda Speer, Raphael Ferrer
Dec 04, 2018 -

Fletcher Jones Audi responded

Hello Kathleen, Congratulations on your new Car! We couldn't be more pleased to read of your experience, and do our best to make any transaction as seamless as possible. Technology today makes new vehicle ownership an exciting journey and happy to know you are enjoying all the new features. We want to personally thank you for your loyalty and look forward to having your as part of our Fletcher Jones family for many years to come. Best wishes, Kimberlee Camargo Fletcher Jones Management West

December 01, 2018

First Audi Service We received excellent service from Calvin on our first visit in with our 2018 Q5. There were a few recalls that were taken care of as well as oil chan More

by 2AudiFamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Calvin Dacanay
Dec 03, 2018 -

Fletcher Jones Audi responded

Hello, Thank you for choosing Fletcher Jones Audi. Your feedback is greatly appreciated. It is great to hear that Calvin continues to exceed the level of your expectations by treating you and your vehicle with the greatest care. Please let us know if we can be of any further assistance to you now or in the future. Best, Dan Flood General Manager

November 30, 2018

Great Service Jorge helped me out with everything I needed and answered all of my questions. He even went out of his way to provide me with some quotes for accesso More

by perql8r
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Gomez
Dec 03, 2018 -

Fletcher Jones Audi responded

Hello, Thank you for your choosing Fletcher Jones Audi and for taking the time to share your valuable feedback. It is great to hear that Jorge continues to exceed the level of your expectations by treating you and your vehicle with the greatest care. As always, please let us know if we can assist you further. Best, Dan Flood General Manager

...
42
...