Fletcher Jones Audi

Tim, our service manager was outstanding! I love this Audi service garage. It is immaculate. Service manager, Tim does everything within his power to make sure that all needs are met to the I love this Audi service garage. It is immaculate. Service manager, Tim does everything within his power to make sure that all needs are met to the customer’s satisfaction. More

Horrible experience Went to this dealership for a porsche test drive. Mustafa was nice to work with, he was polite and knowledgeable but his manager David Soth was horrib Went to this dealership for a porsche test drive. Mustafa was nice to work with, he was polite and knowledgeable but his manager David Soth was horrible. We were ready to work with him on the price but he was plain disrespectful. Later, other employees apologized and tried to work with us but we had such a bad experience with David that we were done with the dealership. More

Great Experience All Around I had the pleasure of working with Melinda, who is a wonderful sales associate. She asked me all the right questions to make sure that I got the car I had the pleasure of working with Melinda, who is a wonderful sales associate. She asked me all the right questions to make sure that I got the car that I wanted within my budget. When it came time to negotiate the price, I left feeling like I got a good deal. I’d happily recommend Fletcher Jones Audi (and Melinda) to all of my peers. More

Good Service Service coordinator was excellent in understanding and handling my frustration. battery replaced without charge. Service coordinator explained probl Service coordinator was excellent in understanding and handling my frustration. battery replaced without charge. Service coordinator explained problem and I didn't have to wait all day. More

Channing Greene made the whole experience wonderful. From the initial phone call of talking to me over the phone and building a good relationship with me to setting an appointment and being on time, to From the initial phone call of talking to me over the phone and building a good relationship with me to setting an appointment and being on time, to not being pushy and talking with me about all of my needs. Channing got to know me personally and I got to know him too. I prefer to build a relationship with someone as I also am a straight commission sales person and all of my work is based on personal relationships and trust. I will definitely be working with him in the future. Thank you More

Absolute best customer service Every experience with Fletcher Jones Audi service epitomizes what customer service is all about. I was in and out in no time and treated like a value Every experience with Fletcher Jones Audi service epitomizes what customer service is all about. I was in and out in no time and treated like a valued customer. Josh and Dave were amazingly efficient, completely professional and a real pleasure to work with. Communications was spot-on, as well. I've been in a service business my entire adult career, and we could all take a lesson from these folks. Thanks so much! Scott Phillips More

Ron, was very easy to work with and accommodating The total process was easy. It’s a definitely a nuisance in buying a car. Ron helped make the entire process very simple. He did great. The total process was easy. It’s a definitely a nuisance in buying a car. Ron helped make the entire process very simple. He did great. More

Good stuff I felt the dealership does a good job of keeping you posted on the status of your car and next steps. The waiting area is very comfortable and easy to I felt the dealership does a good job of keeping you posted on the status of your car and next steps. The waiting area is very comfortable and easy to relax I was pleased More

Great service Careful and attentive service, explained the problem and provided prompt solution. Did not try selling products or suggest unneeded services. Followed Careful and attentive service, explained the problem and provided prompt solution. Did not try selling products or suggest unneeded services. Followed up with all questions. More

Tony Pursak Is awesome!!! One of my tires was wearing and he suggested that I do a tire rotation and an alignment. My car drives like a dream now. Thank you 🙏🏻 Tony!!!! One of my tires was wearing and he suggested that I do a tire rotation and an alignment. My car drives like a dream now. Thank you 🙏🏻 Tony!!!! More