Fletcher Jones Audi
Chicago, IL
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Good deal, efficient handling After shopping around Chicagoland, I found the best deal on a new Audi at Fletcher Jones. Matt Kahn was also good at handling the transaction, didn't After shopping around Chicagoland, I found the best deal on a new Audi at Fletcher Jones. Matt Kahn was also good at handling the transaction, didn't waste my time and got me the car I wanted. More
Above and Beyond automobile unexpectedly! disabled by 2 blown tires and a broken rim; Tony was AWESOME getting services set up around, tracking down a loaner to get me automobile unexpectedly! disabled by 2 blown tires and a broken rim; Tony was AWESOME getting services set up around, tracking down a loaner to get me back to my scheduled patients, checking warranties, wrapping in a 20,000-mile service that had been missed by my "home" dealership... Many many thanks! -Dr. Chapman More
Excellent service I had an excellent first time service experience! I didn’t realize the first oil change was free so that made the experience even better! Josh in your I had an excellent first time service experience! I didn’t realize the first oil change was free so that made the experience even better! Josh in your service area is beyond excellent! Top notch service! Very impressed! More
First Audi This was my first Audi and Ravinder made the experience so smooth and easy. I came with a list of questions and he answered all of them and more. Took This was my first Audi and Ravinder made the experience so smooth and easy. I came with a list of questions and he answered all of them and more. Took the time to show me all the car has to offer, I couldn’t be more pleased and he treated my family so nicely ! His attitude, patience and customer service is one of a kind, definitely recommend Ravinder if you are at Fletcher Jones Audi More
Great Customer Service Rep Tony Prusak did a great job in getting my car repaired very quickly! Appreciate him going beyond the call to get me in and out in less time than I an Tony Prusak did a great job in getting my car repaired very quickly! Appreciate him going beyond the call to get me in and out in less time than I anticipated. More
Excellent Experience for First Time Audi Buyer! This was my first time purchasing an Audi and I'm glad I did from Fletcher Jones. Brand Specialist, Melinda Speer, was very friendly right from the s This was my first time purchasing an Audi and I'm glad I did from Fletcher Jones. Brand Specialist, Melinda Speer, was very friendly right from the start and was very knowledgable about all the options, features and specs of the A3. She was overall very pleasant and easy to work with from start to finish. Raph Ferrer was also super helpful, patient and understanding in making sure I got exactly what I wanted, which was a huge reason why I came back to purchase the vehicle after a few days of thinking about it. The finance guy, (Jon Lim) made the process quick, easy and smooth. Unlike most dealerships, there were no hidden fees or other surprise expenses, which I greatly appreciated. If you're looking for an Audi, I highly recommend seeing Melinda and Raph at Fletcher Jones! More
Very well done Our whole experience was perfect and enjoyable. Joey and Nick showed great patience, communicated very well, and were very helpful with answering my m Our whole experience was perfect and enjoyable. Joey and Nick showed great patience, communicated very well, and were very helpful with answering my many questions. More
Great Purchase Experience, Even Better Long Term Support, ;) I bought my car in 2016, the whole experience was really great. Melinda got me a great deal for the car with my exact requirements. They always treate I bought my car in 2016, the whole experience was really great. Melinda got me a great deal for the car with my exact requirements. They always treated me very well on my service appointments and the quality of the service was better than any other dealership I used before. I was specially delighted with the support I received recently from Melinda. The car was broken in and the passenger window had to be replaced. Melinda managed to get me a service appointment and a loaner for the next day. The repair was completed in a couple of days and the car looks like nothing had happened. I do appreciate when people go beyond their responsibilities to help a customer. I am very happy and grateful for what she did to help me solve the issue quickly and painless. If you are looking for a new Audi, I highly recommend you talk to Melinda. She is the best! More
great experience!!!! got there with no appointment.immediately I was taking care of.beside the changing of one light bulb, they got me an complementary check out of the ve got there with no appointment.immediately I was taking care of.beside the changing of one light bulb, they got me an complementary check out of the vehicle !recently bought from this dealer ship.great and very friendly staff.i was surprised that even if it was Saturday ,they took care of me right away and in no time, my car was ready for pick up.great job guys!!!!!!!!! More
Happy Audi Customer ;) My experience with ravinder from start to finish was excellent he Is really professional and attentive. We sat down with him when we met him, he went My experience with ravinder from start to finish was excellent he Is really professional and attentive. We sat down with him when we met him, he went over all the features and most importantly he helped me make a wise decision when it came to buy car, when i first visited the dealership i wanted fully loaded Audi A5 sportback but after i sitting down with ravinder and going over all the standard features Audi had to offer he helped me made a very smart decision when it came to buying a car and not only i saved money but bought a car which i am very happy with. If you are looking for a new Audi i highly recommend ravinder. You will not be disappointed, he has excellent customer service with very customer focused mind set and who genuinely like to help people to get amazing deal and a car. I am glad i found him, he is my and my family Audi salesman for all our future Audi's. PS: We will see you next year for Q3 ;) More