Back

Fletcher Jones Audi

Chicago, IL

4.3
906 Reviews

1523 W. North Avenue

Chicago, IL

60642

Directions

By Type

Showing 906 reviews

September 10, 2018

Good deal, efficient handling After shopping around Chicagoland, I found the best deal on a new Audi at Fletcher Jones. Matt Kahn was also good at handling the transaction, didn't More

by gray256
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Andersen, Matthew Kahn
September 10, 2018

Above and Beyond automobile unexpectedly! disabled by 2 blown tires and a broken rim; Tony was AWESOME getting services set up around, tracking down a loaner to get me More

by nchapmanmd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony P., service adviser
Sep 11, 2018 -

Fletcher Jones Audi responded

Hi nchapmanmd, I am sorry to hear you encountered some issues with your tires, and happy to know Tony was AWSOME in accommodating your needs. I am thrilled to her we were able to provide your Audi a 20k service as well. We strive to be completive with our surrounding Audi dealers when it comes to pricing and would welcome your insight. Please contact me when time permits. My direct line is 949-718-6532. Kind regards, Kimberlee Camargo Fletcher Jones Management

September 09, 2018

Excellent service I had an excellent first time service experience! I didn’t realize the first oil change was free so that made the experience even better! Josh in your More

by Tgoines
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandi Mancilla
Sep 16, 2018 -

Fletcher Jones Audi responded

Hello, Thank you so much for choosing Fletcher Jones Audi, and thank you for your great feedback! Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Dan Flood General Manager

September 09, 2018

First Audi This was my first Audi and Ravinder made the experience so smooth and easy. I came with a list of questions and he answered all of them and more. Took More

by Audi Q5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ravinder Dhiman
Sep 16, 2018 -

Fletcher Jones Audi responded

Hello, Thank you so much for your wonderful feedback, it is satisfying to hear that Ravinder exceeded your expectations. Here at Fletcher Jones Audi, it is our greatest priority to provide world-class customer experience. That is what makes the Fletcher Jones difference! If any questions arise, please reach out as we look forward to working with you again in the future! Congratulations on your new Audi Q5! Dan Flood General Manager

September 08, 2018

Great Customer Service Rep Tony Prusak did a great job in getting my car repaired very quickly! Appreciate him going beyond the call to get me in and out in less time than I an More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Prusak
Sep 16, 2018 -

Fletcher Jones Audi responded

Hello Bill, Thank you for choosing Fletcher Jones Audi. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Dan Flood General Manager

September 07, 2018

Excellent Experience for First Time Audi Buyer! This was my first time purchasing an Audi and I'm glad I did from Fletcher Jones. Brand Specialist, Melinda Speer, was very friendly right from the s More

by GJD A3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melinda Speer, Raphael Ferrer
Sep 16, 2018 -

Fletcher Jones Audi responded

Hello, Thank you for the fantastic feedback, and welcome to the Fletcher Jones family! Here at Fletcher Jones Audi, our highest priority is guest satisfaction. It is great that both Melinda and Ralph were able to surpass your expectations and provide a smooth and transparent experience. If any questions arise, please reach out as we look forward to working with you again in the future! Congratulations on your new Audi A3! Dan Flood General Manager

September 06, 2018

Very well done Our whole experience was perfect and enjoyable. Joey and Nick showed great patience, communicated very well, and were very helpful with answering my m More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Lama, Nick Tabrizi
Sep 16, 2018 -

Fletcher Jones Audi responded

Hello Michael, Thank you for taking time to share your feedback with us! We are very pleased to see that both Joey as well as Nick were able to earn your 5-star rating as we always strive to provide the world-class guest experience. If any questions arise, please reach out as we look forward to working with you again in the future! Congratulations on your new Audi! Dan Flood General Manager

September 04, 2018

Great Purchase Experience, Even Better Long Term Support, ;) I bought my car in 2016, the whole experience was really great. Melinda got me a great deal for the car with my exact requirements. They always treate More

by Chelo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melinda Speer
Sep 07, 2018 -

Fletcher Jones Audi responded

Hi Chelo, We appreciate your loyalty and are thrilled to know Melinda has earned your trust and continued business. Melinda is a true example of what we strive every team member to provide all our guests. It is refreshing to know she has been available to you even after your purchase, and continued to facilitate any of your vehicle service needs. Thank you for taking the time to share your kind words and feedback. We are delighted to have you as a valued guest, and hope to have you as part of our Fletcher Jones family for many years to come. Warm regards, Kimberlee Camargo Client Loyalty Supervisor 949-718-6532

September 02, 2018

great experience!!!! got there with no appointment.immediately I was taking care of.beside the changing of one light bulb, they got me an complementary check out of the ve More

by robert buta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
clarissa was the sales person who sold me the car(amazing person and sales lady),unfortunately I don't remember the name of the gentleman who took care of the service, great guy also!!!, Clarissa Barrera
Sep 16, 2018 -

Fletcher Jones Audi responded

Hello Robert, Thank you for your great feedback, it is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Dan Flood General Manager

September 02, 2018

Happy Audi Customer ;) My experience with ravinder from start to finish was excellent he Is really professional and attentive. We sat down with him when we met him, he went More

by Audi A5 SPORTBACK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ravinder Dhiman
Sep 16, 2018 -

Fletcher Jones Audi responded

Hello, Thank you so much for such remarkable feedback! Here at Fletcher Jones Audi, guest satisfaction is our greatest priority. It is amazing to hear that Ravinder once again is exceeding expectations and providing our guests with the upmost care. We look forward to your visit next year, and if any questions arise, please reach out as we look forward to working with you again in the future! Congratulations on your new A5! Dan Flood General Manager

...
48
...