Fletcher Jones Audi

Always attentive and accommodating. Thank you! Fletcher Jones Audi always takes great care. From offering the use of the shuttle service, loaner vehicle, and holding my car overnight due to my trav Fletcher Jones Audi always takes great care. From offering the use of the shuttle service, loaner vehicle, and holding my car overnight due to my travel schedule. So glad I bought an Audi and have them as my touch point. More

pleasant day very professional & on time service bill was what was quoted received 2 calls that my vehicle was done & an email would recommend to all who ask very professional & on time service bill was what was quoted received 2 calls that my vehicle was done & an email would recommend to all who ask More

Another Outstanding Visit I appreciate Tim Mettille working with me and my schedule ~ he makes it so easy. Even my salesperson Jack came to check on me during my visit! Grea I appreciate Tim Mettille working with me and my schedule ~ he makes it so easy. Even my salesperson Jack came to check on me during my visit! Great people and GREAT EXPERIENCE. THANK YOU! More

Amazing I bought several new cars in the past and I never had such a positive experience. Everyone was professional and honest/straight forward and I felt my I bought several new cars in the past and I never had such a positive experience. Everyone was professional and honest/straight forward and I felt my business was really appreciated. Mike Ludwig, my car sales person was fantastic. Plus, he gave me a great deal and no other Audi dealer around came close to matching the purchase price. A big thank you to everyone at Fletcher Jobes Audi. I'll be back(Arnold S.) lol More

Tire Package Loaner car: new A6 Tail gate: Fixed noise Tire package: All tires had scratches: Fixed Tim Mettille is great: Super friendly, he always updated me Loaner car: new A6 Tail gate: Fixed noise Tire package: All tires had scratches: Fixed Tim Mettille is great: Super friendly, he always updated me on the progress!!! More

5 Star Service! Met with my service advisor, Jim Ebe, and as always, he's a pleasure to work with. I explained some issues I was having with my Allroad, including a s Met with my service advisor, Jim Ebe, and as always, he's a pleasure to work with. I explained some issues I was having with my Allroad, including a suspected mouse nest somewhere under the hood. Jim was in touch throughout the service process and called to let me know that a mouse nest was indeed found and removed. Damaged wires were replaced, and all other items of service were completed in a timely manner. The drivers of the pick up/drop off service shuttle were wonderful. It's really nice to have this level of service anywhere these days, Fletcher Jones Audi excels in top quality customer service from start to finish! More

Purchasing a vechicle Worked with Brandon and Joe D - they were worked very hard to assist me with a new lease. They were attentive, and were able to answer questions thr Worked with Brandon and Joe D - they were worked very hard to assist me with a new lease. They were attentive, and were able to answer questions through out the sales process. Very happy. This was may second purchase at Fletcher Audi and my 6th Audi - could not be happier. More

Excellent Customer Service!!! What a great customer service experience at my recent visit to Fletcher Jones Audi Chicago downtown. William Gonzalez, Assistant Service Mgr. handled What a great customer service experience at my recent visit to Fletcher Jones Audi Chicago downtown. William Gonzalez, Assistant Service Mgr. handled my car and provided what I call a white glove customer service treatment from start to finish. Overall the team at Fletcher Jones really knows how to treat their customers. A perfect 10! More

Excellent Customer Service My Service Advisor, Tim Mettille, was concise and thorough in his explanation of service being performed and the estimated time to complete the servic My Service Advisor, Tim Mettille, was concise and thorough in his explanation of service being performed and the estimated time to complete the service. I received status updates via phone call and text messages. Thanks! More

Great Experience from Start to Finish! From the moment I walked into the dealership and met Tim Eaton, to him driving me down the ramp the night I bought my car from him and wishing me good From the moment I walked into the dealership and met Tim Eaton, to him driving me down the ramp the night I bought my car from him and wishing me good luck w/my new Audi, I couldn't be more pleased how easy the process was. More importantly, they were really fair on the price, which at the end of the day you want to make sure you get your money's worth and don't feel like you got taken advantage, on top of making sure you're getting a quality vehicle. More