Fletcher Jones Imports

Good Work I have worked with John for years he always looks out for our best interests . He is trustworthy and professional. I am well taken care of. I have worked with John for years he always looks out for our best interests . He is trustworthy and professional. I am well taken care of. More

great one of the best dennis is great honest knows his Mercedes cars kyle also does excellent work along with dennis great team the staff is just excellent one of the best dennis is great honest knows his Mercedes cars kyle also does excellent work along with dennis great team the staff is just excellent and very honest there new service mgr Curtis is also excellent these people at fletcher jones is an asset to the company and to Mercedes benz More

Maintenance Service advisor was very friendly. Wait time was very reasonable as told and the waiting area was clean and friendly. I will definitely be back in th Service advisor was very friendly. Wait time was very reasonable as told and the waiting area was clean and friendly. I will definitely be back in the future. More

Would recommend this dealership for service , not leasing The service aspect at Fletcher Jones is first rate. Josh Sutton is an excellent ambassador for Fletcher Jones. Courteous, knowledgeable, responsive. The service aspect at Fletcher Jones is first rate. Josh Sutton is an excellent ambassador for Fletcher Jones. Courteous, knowledgeable, responsive., efficient. Sign him up to a lifetime contract. More

Awesome Service Thank you once again for outstanding service with professional courtesy. I truly appreciate working with Denise. He always takes the time to explain Thank you once again for outstanding service with professional courtesy. I truly appreciate working with Denise. He always takes the time to explain exactly what needs to be done with my car with integrity. More

Exceptional as always! Thank you!! Everyone always give me exceptional service. Thank you for always being so friendly and taking care of my car and keeping it in great shape. Everyone always give me exceptional service. Thank you for always being so friendly and taking care of my car and keeping it in great shape. More

Service The team is always helpful in my service requests. Today it was a brake check, brakes were fine. Keep up the great work. Thanks for the great service. The team is always helpful in my service requests. Today it was a brake check, brakes were fine. Keep up the great work. Thanks for the great service. More

Servicing my GLA250 was the High Point of My Day. Aloha. Yes, the service experience at Fletcher Jones Imports this morning was truly a wonderful experience. My new Service Consultant (David Miller) Aloha. Yes, the service experience at Fletcher Jones Imports this morning was truly a wonderful experience. My new Service Consultant (David Miller) was so polite and courteous. The repairs were done in a timely manner and the car was washed and vacuumed to perfection. Thank you very much. Phil Knorr More

Tire/wheel problems We had a tire lose pressure and MB of Henderson discovered that the wheel was leaking, not the tire. They claimed that Mercedes Benz told them that we We had a tire lose pressure and MB of Henderson discovered that the wheel was leaking, not the tire. They claimed that Mercedes Benz told them that we must have hit a pothole. We never hit a pothole that I am aware of, especially hard enough to bend the wheel (also, the same tire was flat when we purchased the motorhome). We were required to purchase the new wheel on our own in spite of the 3 year warranty. MB of Henderson installed the new wheel but they were unable to put the wheel cover back on properly. After a 5 hour wait they gave us the valve stem adaptors and said they could not instal them as they were the wrong ones. (They were the same ones removed when the wheel failed). We then went to MB Fletcher Sprinter on Sahara in Las Vegas. Service was prompt. The technician (Miguel) was knowledgeable and installed the valve stems with the parts that MB Henderson said could not be used. From now on I will strictly use MB Fletcher and technician Miguel. More

SL's oil change My service advisor ,John, was very quick in attending to me when I arrived. Got my car done immediately. He explained what my car will need soon. Ver My service advisor ,John, was very quick in attending to me when I arrived. Got my car done immediately. He explained what my car will need soon. Very impressed with John and the dealership. More