Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Fletcher Jones Imports
Las Vegas, NV
2,100 Reviews
Fletcher Jones Imports is Las Vegas' premier Mercedes-Benz dealership for nearly 40 years. Our commitment is to your complete and total satisfaction. Whether you're looking for a new Mercedes-Benz or are having one serviced, we provide superior value and an unsurpassed level of service. Visit us today and experience the Fletcher Jones Difference.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,100 reviews
September 27, 2019
Always accommodating! As usual, the service was expedited with care. The waiting lounge is very comfortable and the amenities are sufficient. Dennis is always very pleasan As usual, the service was expedited with care. The waiting lounge is very comfortable and the amenities are sufficient. Dennis is always very pleasant and aims to please. More
by Mabianchi
Employees Worked With
Dennis Eich
September 27, 2019
Top Notch! All staff is always professional and exceptional! I am super impressed every time I go in for service on my car ~ nothing but the best!!! All staff is always professional and exceptional! I am super impressed every time I go in for service on my car ~ nothing but the best!!! More
by Melissa
Employees Worked With
Gentleman who helped me with loaner car was outstanding! When I picked up the car the cashier was very pleasant and fast and the valet who got my car helped me hook my bluetooth back up and was so nice and helpful! , Ryan Cross
September 27, 2019
Very satisfied. From arranged the schedule to finished the entire services, it was very smoothly and clean. The list of all the service item were explained and got a From arranged the schedule to finished the entire services, it was very smoothly and clean. The list of all the service item were explained and got a detailed report after the job was done. More
by Perry
Employees Worked With
Sonny Lee, Jason Cote
September 26, 2019
dead battery The technician arrived in 30 minutes. The battery was in his truck. The battery was replaced in less than 30 minutes. The technician was friendly and The technician arrived in 30 minutes. The battery was in his truck. The battery was replaced in less than 30 minutes. The technician was friendly and very helpful. More
by griffin1
Employees Worked With
Anthony
September 26, 2019
Lilly44 I am a customer of Fletcher Jones since 2007. This place is wonderful, service is excellent, always on time. They always gave me a ride home, when I b I am a customer of Fletcher Jones since 2007. This place is wonderful, service is excellent, always on time. They always gave me a ride home, when I bring my car there for service and always pick me up from home to come and get back my car. I highly suggest Fletcher Jones for anybody's needs. More
by Lillian Lenett
Employees Worked With
LaRoyne Brown
September 26, 2019
Great service Jason Cote is always on top of everything! Thanks for always taking care of our service needs. Will definitely refer the service center to all. Thank Jason Cote is always on top of everything! Thanks for always taking care of our service needs. Will definitely refer the service center to all. Thank you again! More
by jim.kangas
Employees Worked With
Jason Cote
September 26, 2019
Great service When you visit the facilities and experience the quality and professionalism of this people of this place Make me very happy to drive Mercedes Benz When you visit the facilities and experience the quality and professionalism of this people of this place Make me very happy to drive Mercedes Benz ! More
by Clemente
Employees Worked With
Jolene Jimerson
September 25, 2019
A4 Service Came in at 0700 hours, was promptly attended to. The guest lounge was very nice and accommodating, free wireless available in the premises. Car was Came in at 0700 hours, was promptly attended to. The guest lounge was very nice and accommodating, free wireless available in the premises. Car was done by 0830 hours. More
by Anjit
Employees Worked With
Jason Cote
September 25, 2019
Always great service. As always, for 30 years now we have had great service on our vehicles. Ryan has always been exceptional and keeps you informed as to your vehicles st As always, for 30 years now we have had great service on our vehicles. Ryan has always been exceptional and keeps you informed as to your vehicles status. More
by RICHARD WARREN
Employees Worked With
Rex Babin, Doris Newton, Ryan Cross, Jolene Jimerson
September 24, 2019
Pure excellence Mr. Dennis E. always makes sure that the touch of excellence a tradition at Fletcher Jones, is always applied one customer at the time....! Thank you Mr. Dennis E. always makes sure that the touch of excellence a tradition at Fletcher Jones, is always applied one customer at the time....! Thank you More
by J. Castillo
Employees Worked With
Dennis Eich, Joseph Martinez
