Fletcher Jones Motorcars

Our experience with Fletcher Jones was pleasant and very easy. Everyone from Jessica Taylor, Sammy Patterson, the sales manager, they guy who showed us how the car operated and even the finance lady were v easy. Everyone from Jessica Taylor, Sammy Patterson, the sales manager, they guy who showed us how the car operated and even the finance lady were very polite and informative. The lack of pressure yet availablility of staff, made this car buying experience very smooth. No matter the question asked the infomation was readily available. I would definitely recommend Fletcher Jones to a friend. More

Great Customer Service demonstrated at all points of the transaction !! From start to finish, the transaction took only 2 hours !! David Lee has now leased 3 Cars to me, and yesterday was my 7th Car Lease transaction !! From start to finish, the transaction took only 2 hours !! David Lee has now leased 3 Cars to me, and yesterday was my 7th Car Leased from Fletcher-Jones/Jim Slemons. David continues to make the sales process a pleasureable one. Garth, the GM was very fair with my Lease Turn-in, and congratulated me in-person on my deal !! Well done Fletcher-Jones, keep up the Great Work !! More

Except for a bad experience with one of your business development, I pleased with the experience. Roy Lopez was very helpful as well as Eric Rosenthal via email. If not for these two gentlemen, I would development, I pleased with the experience. Roy Lopez was very helpful as well as Eric Rosenthal via email. If not for these two gentlemen, I would not have gone back to your dealership after that bad experience. More

FJ Mercedes Benz is on top of my list. From when I talked to them on the phone to driving off with my new car, everything went great. Dean in the internet sales dept. treated me like a friend and not just an to them on the phone to driving off with my new car, everything went great. Dean in the internet sales dept. treated me like a friend and not just another customer. He had 3 cars I was looking for and walked me through each one. I bought the one I wanted at the right price. After all the paperwork was done I was taken around the whole dealership to see each dept. and meet the people I would be seeing for service, parts, and even the free car wash. I have been back to pick us some parts and to say thank you to Dean and he was just as nice as the first day I arrive. They are #1 in my book. More

My father, sister and I had a great overall experience buying a new 7-passenger 2010 GL 350 Blue Tec from Fletcher Jones Motorcars dealership at Newport Beach. We were treated extremely well by all empl buying a new 7-passenger 2010 GL 350 Blue Tec from Fletcher Jones Motorcars dealership at Newport Beach. We were treated extremely well by all employees, from the minute we parked our car till we drove off with a new one. I would especially like to acknowledge Roy Lopez who assisted us in showing different cars & and making the final deal. He answered all our questions, he is extremely courteous, and he ensured that the whole car buying process went smoothly from start to finish. The next day, the car was picked up from my house to add on running boards etc.I had accidently left behind in the car, my purse & other important paperwork the night before. Called Roy, & again he ensured that it was brought back home safely. Thanks a lot, Roy ! If you are looking for a Mercedes Benz dealership, contact Fletcher Jones Motorcars, Newport Beach. You will have a really good experience. Bernadine. More

ALEX LIVADA TEAM DEMONSTRATED THE HIGHEST QUALITY OF SERVICE, GENUINE CARE TOWARDS THEIR CLIENTS AND EXTRA-ORDINARY PROFESSIONALISM. THEY HAVE TREATED ME AND MY FAMILY WITH WARMTH AND RESPECT AND PROVI SERVICE, GENUINE CARE TOWARDS THEIR CLIENTS AND EXTRA-ORDINARY PROFESSIONALISM. THEY HAVE TREATED ME AND MY FAMILY WITH WARMTH AND RESPECT AND PROVIDED AN EXCEPTIONAL CUSTOMER SERVICE. I WOULD RECOMMAND ALEX LIVADA TEAM TO ANYONE. PON WAS SOOO WONDERFUL IN SHOWING ALL THE CAR FEATURES AND SHOWED AN EXTREMLLY HIGH PRODUCT KNOWLEDGE- VERY IMPRESSIVE! ALEX ASSISTED WITH THE FINANCIAL PLAN SO I WOULD BE ABLE TO GET THE LUXARY CAR OF MY DREAMS AND ERIC WAS SO FRIENDLY AND WARM AND HE WAS THE REASON I DECIDED TO GO TO FLETCHER JONES TO BEGIN WITH. I WISH ALEX LIVADA AND HIS TEAM THE BEST SUCCESS! THANK YOU, ALINA KREMERS More

Great team, did everything I needed and wanted. I bought my last car (MB C280) ten years ago and it was time for a new car, will tell everybody to call Dean at Fletcher Jones...He and they are the best. The my last car (MB C280) ten years ago and it was time for a new car, will tell everybody to call Dean at Fletcher Jones...He and they are the best. They showed me all over the Dealership form Parts, Service, and Customer Service waiting area. Everybody form the Sales Manager to the person washing the cars are there for you. More

This dealer has maintained the ability to be big yet to be personal, to be professional and yet attentive to people needs. Denise Banner has maintained a relationship with my family through three purchases be personal, to be professional and yet attentive to people needs. Denise Banner has maintained a relationship with my family through three purchases over almost 10 years and we have never been disapointed by either the sales, the finance or the service staff. The support personal are part of a team that seems to be focused on the customer with a passion that is inspiring. More

Fletcher Jones Newport Beach made sure I was not just happy but extremely happy with my transaction. They don't just do it right, they do it great and excellently! They also have after sale benefits, lik happy but extremely happy with my transaction. They don't just do it right, they do it great and excellently! They also have after sale benefits, like free car wash, shuttle to the airport, excellent service team. And, while there, they make you feel really at home with complimentary Starbucks coffee, magazines, TV, wi-fi internet connection. As a bonus, FJ NB makes their place look really attractive. Thank you, FJ NB. More

I was very pleased with the help I recived at the delarship and hope to make a return visit, when it is time to purchase another pre-owend car....................................................... delarship and hope to make a return visit, when it is time to purchase another pre-owend car......................................................................................................................................................................................................................... More