Flood Ford of East Greenwich

Quick and easy Helpful in finding a good car quickly. Jim Siler was great. They had a car that I was looking for and we're able to accommodate my situation. Helpful in finding a good car quickly. Jim Siler was great. They had a car that I was looking for and we're able to accommodate my situation. More

Best car buying experience After visiting a competing Ford dealership and being very disappointed and not getting the level of service that they pay great money to advertise, W After visiting a competing Ford dealership and being very disappointed and not getting the level of service that they pay great money to advertise, We went to Flood Ford to purchase a 2017 Ford Pick up truck.Mike Coleman the sales mgr.went above and beyond to make sure we were satisfied with our purchase.Mike explained all the features of the vehicle and answered all our questions. The entire sales team through out the facility were very courteous and pleasant.Michelle Fontaine helped with setting appointment with Mike Coleman.Again a very good experience in dealing with Flood Ford.I would highly recommend this dealership to all my friends and family. More

Bring back a loyal customer I have purchased and owned several ford vehicles from this dealership, from Windstars to F150 Supercab to an F150 Crew Cab. I had a bad experience w I have purchased and owned several ford vehicles from this dealership, from Windstars to F150 Supercab to an F150 Crew Cab. I had a bad experience with Quick Lane, in which I wrote them to express my displeasure. Long story short - I spent 2K in service which ended up being completed 1 day before a $50 rebate kicked in which required you spend $250 to get the rebate. I paid for the service and picked up my truck on the first day the rebate started, and submitted the rebate which was turned down by quicklane. I wrote back to them asking they reconsider, that I've been a long time loyal customer this this will hurt them when I go looking for a new vehicle. That was 2 years ago and they never bothered to respond. They were willing to let a long time loyal customer walk away for $50. I started looking for new truck a few weeks ago, decided to visit Flood as it wasn't their fault, told the salesman my story with Quick Lane, and he worked fast and hard to correct it. I am happy to say I'm back in a new F150, the listened, gave me a good deal and took care of me - but will never take my vehicle to quick lane. I'd rather lose my warranty than deal with a company that would let me go for $50 measly dollars. BTW flood ford offered me the $50 and I turned it down. it wasn't the money it became the principle with me. how short sighted are you quicklane? More

Top Notch Dealeship I recently purchased a F350 Superduty from Flood Ford of E. Greenwich and my experience was wonderful. I didn't feel "pressured" like most other deal I recently purchased a F350 Superduty from Flood Ford of E. Greenwich and my experience was wonderful. I didn't feel "pressured" like most other dealships that I've been to in the past. I explained my situation to the salesman, Jim Siler, and he effortlessly took me through the whole process of the vehicle's options and the functions throughout the test drive. I met with the sales manager, Jason Arruda, who did everything possible to make sure I received a fair deal. I was most impressed with Mike Flood Sr. himself, who was able to take time from his busy schedule and meet with my wife and me. I honestly felt that they did all they could to make sure we had a pleasant experience. Hats off to Flood Ford of E. Greenwich!! I highly recommend this dealership. More

Service Manager and crew are great to deal with. 5 Star. I've bought a couple of super duty trucks here and I'll buy my next one here as well. Through sales, parts, and service, everyone I've dealt with alon I've bought a couple of super duty trucks here and I'll buy my next one here as well. Through sales, parts, and service, everyone I've dealt with along the way has been professional, friendly, and fun, It's been a great experience. More

Great Experience Very relaxing experience. I worked with several people through the whole process and they were all wonderful. I worked with Michelle, Marc, Joe and Pa Very relaxing experience. I worked with several people through the whole process and they were all wonderful. I worked with Michelle, Marc, Joe and Paulette. They made the buying experience very comfortable and I don't like dealing with the whole car buying experience. I would not hesitate to ever go back to Flood Ford in East Greenwich. More

Mr. Om I highly recommend Mr. Om as a helpful, honest, straight forward salesman who is easy to work with. His no nonsense and friendly attitude was a breat I highly recommend Mr. Om as a helpful, honest, straight forward salesman who is easy to work with. His no nonsense and friendly attitude was a breath of fresh air after visiting 5 other dealerships. More

AMAZING I could go on and on about my experience at this dealership. I worked with Paulette Matteson, Jim Siler, and Dave Cathey and I felt so incredibly comf I could go on and on about my experience at this dealership. I worked with Paulette Matteson, Jim Siler, and Dave Cathey and I felt so incredibly comfortable and informed about the vehicle itself, the transactions made, and everything extra offered by Flood Ford. The staff felt more like friends than sales people. I have leased 3 Ford vehicles at other dealerships and this is BY FAR the best experience I have had. The staff I worked with made it fun which is so important when sometimes consumers can be apprehensive prior to coming in. That was me as a consumer but not anymore, I have found my home at Flood Ford. You can tell the whole staff is incredibly hard working, smart, and most importantly real people; who are relate-able in an environment where that can often be over looked. In my opinion, even as a tough customer, there was nothing that could have made my experience better. I am so proud to be a Flood Ford customer and will recommend this dealership as well as Ford vehicles to everyone. More

First Time Sale I want to commend my sales representative Tyler, it was his first sale and he was AWESOME! He was extremely friendly, professional, and accommodating, I want to commend my sales representative Tyler, it was his first sale and he was AWESOME! He was extremely friendly, professional, and accommodating, His style of treating his client as he would want to be treated, making me feel at ease, and that he would do all he could to help me get the automobile I really wanted, without the sales pressure that you receive at most dealerships, is his greatest asset as a sales representative as is his friendly and open hearted manner. I hope he never loses this style of being able to put himself in his clients shoes, knowing that purchasing an automobile is a very stressful situation, and that trying to obtain what you really want as a customer is very important. I'd rate Tyler at 10+. More

Great Experience ! I look forward to driving my new Edge - I had a great experience at the dealership and working with John D. - I have not bought a new car for myself I look forward to driving my new Edge - I had a great experience at the dealership and working with John D. - I have not bought a new car for myself since my daughter was in Kindergarten now she is in college! If I knew it was going to be this easy I would have bought sooner – I went on-line reserved the car, made one visit to the dealer - had the test drive and made the deal. It was fast, easy and convenient. Thank you Flood Ford ! More