Flood Ford of East Greenwich

Outstanding customer service All the people from the receptionist to our online chats to our sales person to finance made us feel important and soecial. Everyone went out of their All the people from the receptionist to our online chats to our sales person to finance made us feel important and soecial. Everyone went out of their way to address our concerns. Even Ford helped to get us into a better car. We are very grateful and pleased with our decision to use Flood Ford. More

Best Customer Service, hands down. I give you guys 5+ on everything. Starting from day 1 when I spoke to Michelle requesting to see a car, everything went perfect. Ken Wylie went above I give you guys 5+ on everything. Starting from day 1 when I spoke to Michelle requesting to see a car, everything went perfect. Ken Wylie went above and beyond to get me the car I wanted and John Zito made the magic happen in finance. I couldn't have asked for a better experience. Then again I knew I would get nothing less than excellent service as always. Thanks a million. More

Robert Bell Sold Me! I came to Flood Ford after 2 bad experiences with other dealerships. Robert Bell worked with me and I am now sold on Flood Ford! Robert was professi I came to Flood Ford after 2 bad experiences with other dealerships. Robert Bell worked with me and I am now sold on Flood Ford! Robert was professional, very polite and committed to doing whatever was necessary to ensure my complete satisfaction with the car I had selected. I leased a Ford Fusion and love the car! More

good, no pressure experience with John Derobbio Easy no pressure experience with John Derobbio, explained all the bells and whistles. I did not have ride to pick up new ford edge, and John, on his Easy no pressure experience with John Derobbio, explained all the bells and whistles. I did not have ride to pick up new ford edge, and John, on his own time came to my house and picked me up to complete the sale. More

Joe the general manager is the greatest I am giving this rating because it was the greatest car buying experience my wife and I have ever had,no pressure or any thing it was like we were fam I am giving this rating because it was the greatest car buying experience my wife and I have ever had,no pressure or any thing it was like we were family as soon as we walked in the door.I worked with Three Joes the general manager then his son then the finance guy all named Joe .And they all where great and then I left with the vehicle and still had time for dinner.Thanks guys keep doing what you do treating people like there your family.We are customers for life. More

Our New Ford Lease After speaking with April Phillips in Internet Sales during the week, my wife & I arrived at Flood the following Saturday morning. Not knowing what t After speaking with April Phillips in Internet Sales during the week, my wife & I arrived at Flood the following Saturday morning. Not knowing what to expect, we were greeted by sales associate, Robert Bell and asked if he could help us. He got to know us and what our needs were regarding a new vehicle. He made sure that he gave us all the information we needed to make an informed decision. Paulette Matteson (Finance) helped us understand and get through all the numbers. More

Thank you for the assistance. I had pleasant experience purchasing the car I was thinking about. Waiting for paperwork to sign was a little bit to long but was worth it to complete I had pleasant experience purchasing the car I was thinking about. Waiting for paperwork to sign was a little bit to long but was worth it to complete the deal. More

Awesome After going Through several dealerships Our last stop was with flood ford our salesman Joe Cicchetti Jr. Was great, he listen to what I wanted and After going Through several dealerships Our last stop was with flood ford our salesman Joe Cicchetti Jr. Was great, he listen to what I wanted and made it happen ! We are happy with our leased vehicle Ford explore ?? More

Thanks to John D."I got SOUL !" It has been many decades since I purchased a car from a dealership. Although the first time was at the same dealership before the name change (in fact It has been many decades since I purchased a car from a dealership. Although the first time was at the same dealership before the name change (in fact about 1972) and the last time was there also in 1976 or 77. I was a bit nervous until I sat down with John Derobbio my salesperson and discovered some common interests and right off the bat I relaxed and build some confidence that I was in the right place. The vehicle I had looked at online was pending a sale so I decided to take a look at a 2011 Kia Soul......... being a musician it's always good to have a little Soul.... now I've got one and I LOVE IT. THIS CAR IS ME....... THROUGH AND THROUGH...... I actually had forgotten it has a subwoofer in the sound system so when I decided to load her up with a massive sound system,,, I found I didn't need to purchase a woofer... THE KIA SOUL WAS THE FIRST CAR I TEXT DROVE- I FELL IN LOVE IMMEDIATELY.................................................................... before I left that day I had put the down payment on it and brought the remaining balance the next day. I COULDN'T BE HAPPIER. . More

Great experience! We had a great experience at flood ford. Our salesman John Derobbio was very helpful and made sure we got the car we needed the same day, even though We had a great experience at flood ford. Our salesman John Derobbio was very helpful and made sure we got the car we needed the same day, even though it was at another location. Overall great experience. More