Flood Ford of East Greenwich

service I had 2 vehicls serviced there 1, 2014 explorer came out with radio all messed up, I called and left messages to Dave service guy never called back. I had 2 vehicls serviced there 1, 2014 explorer came out with radio all messed up, I called and left messages to Dave service guy never called back. bough in a f350 service guy was mike ,with a skip came out with exhaust leak and a skip ,I bough it back they did nothing to fix the problem, who would bring in a vechil if it had a exhaust leak to fix a engine skip , iv en after I had offered to pay for the leak I was told had to wait 5 days ,truck that someone uses for work , no one wants to talk about the skip that is there. I had called and emailed to have the owner call me he has not More

Best dealership experience yet Just bought a new Focus ST from Flood Ford, and they were awesome every step of the way. Kim helped me find exactly the car I was looking for without Just bought a new Focus ST from Flood Ford, and they were awesome every step of the way. Kim helped me find exactly the car I was looking for without even having to set food in the dealership. The car I wanted was waiting in the showroom the first night I was free to take a look, and John was just as helpful with the actual sale. No nonsense games with the prices here; they gave me a fair, blue-book value trade-in on my old car without trying to lowball it, and went straight to a very fair price on the new car (below the average sale price, according to Truecar...no haggling needed). Their finance department didn't try any high pressure tactics to get me to buy anything I didn't need. Once I agreed to the sale, they had the car ready for me in a couple of hours; I took it home that night. I'd say I'd go back, but I don't plan on replacing this car any time soon. The Focus ST is a dream car. More

New Sales Person Leads to GREAT Experience My rankings above related specifically to Roy Luna. I had bought a Ford 500 from Flood back in 2005 and went back in 2009 to purchase an Edge. In 20 My rankings above related specifically to Roy Luna. I had bought a Ford 500 from Flood back in 2005 and went back in 2009 to purchase an Edge. In 2009, I was treated very poorly by the sales person and was basically told that if I could get the deal I was looking for somewhere else, go ahead. The next day, I bought my 2009 Ford Edge from a dealer in Mendon, MA for $80 less per month (the deal I was looking for). Over the past two years, as I thought about upgrading my Edge, I stopped by several times, only one of which was I approached by a sales person and that person did nothing to earn my business. When I stopped in the lot two weeks ago, I met Roy who was in the lower lot. Roy is new to the dealership and is NOT your typical car salesman. He was extremely friendly and not pushy like some sales people tend to be. He answered all my questions about the two vehicles I was looking at (F-150 and the Edge) and demonstrated his knowledge about both vehicles during the test drives. Over a two week period, he was consistently friendly, attentive and knowledgeable, always delivering on the promises he made regarding timing of follow-up. At the end of the deal, I ended up with the EXACT vehicle I wanted at a price I was happy with. My 2015 Edge is my 6th Ford in a row and this is the first time I drive away feeling like I was given 5-star service. Because of Roy, Flood Ford is again my dealer of choice and I will recommend ANYONE who I know is looking to buy a Ford to seek out Roy. More

Stress Free Experience I purchased a new Fusion after test driving three different cars and the salesperson was did a great job explaing the different options and answering I purchased a new Fusion after test driving three different cars and the salesperson was did a great job explaing the different options and answering my questions. A great experience and a great car! More

Was an excellent experience. Chanthy was extremely polite and helpful. He definitely worked to give me the best deal he could. The zero percent financing worked out great. Paul Chanthy was extremely polite and helpful. He definitely worked to give me the best deal he could. The zero percent financing worked out great. Paulette was very professional and also gave me honest answers to my concerns. Well done! More

Very excited I traded in a 2006 Ford Fusion that I bought at a Manville Motors in North Providence. I brought this car to Flood Ford for service since I bought it I traded in a 2006 Ford Fusion that I bought at a Manville Motors in North Providence. I brought this car to Flood Ford for service since I bought it used in 2011. The dealership came highly recommend from friends, co-workers and retired Warwick Police Officers who do business with Flood Ford. Over the years I have been completely satisfied with the service I have received there when when this opportunity to trade up for a 2012 I jumped at the chance. Very satisfied and excited to do business with Flood Ford and its employees. My salesman Chanthy did a great job even though I already know what I wanted. More

Very pleased I knew exactly what I wanted and they made it happen even though it wasn't easy to do. They honored my wishes and made the process fair, straightforwa I knew exactly what I wanted and they made it happen even though it wasn't easy to do. They honored my wishes and made the process fair, straightforward and easy, even though this was my first lease. I definitely recommend them! More

Easy peasy Someone I knew bought a car from Mike Lancia and was thrilled with their experience and new car. I've been thinking about getting a new car for a whil Someone I knew bought a car from Mike Lancia and was thrilled with their experience and new car. I've been thinking about getting a new car for a while now but found the process overwhelming since this was my first new car since graduating college. I met with Mike and told him what I was looking for. He was friendly, and thorough. Two weeks later a car came into the lot that he thought met my needs. Needless to say I loved the car!!!! Mike took care of all the nitty gritty details and all I had to do was show up and sign papers. It was a fast painless process and I appreciate Mike's assurance from beginning to end. Thanks Mike! More

Love my new Explorer! I visited this dealership on a bit of a whim to check out the Explorer. Feel in love with the vehicle. The details of my trade were worked out quick I visited this dealership on a bit of a whim to check out the Explorer. Feel in love with the vehicle. The details of my trade were worked out quickly and in now I'm enjoying my new vehicle. Lucky me! More

After several dealerships, Flood Ford was the best!! From the moment I walked in, I was listented to and not taken advantage of in anyway! They took money off because of my situation and truly worked wi From the moment I walked in, I was listented to and not taken advantage of in anyway! They took money off because of my situation and truly worked with me!! Being a single female I've heard stories and experienced it first hand at 3 other dealerships (before I went to Flood Ford) totally trying to give me awful deals, high interest rates, and not listening to what I was asking..Flood Ford was total opposite of the others!! I will only go to Flood from now on even for my maintenance! I purchased a 2016 Ford Fusion SE, great deal and customer service! Just try them out and you will NOT be disappointed! Joe Pezza in Finance and Chanthy Om Sales-are the two gentlemen I worked with! Bekah More