Flood Ford of East Greenwich

2016 F-250 SuperCab great experience. John Derobbio made it painless. Extremely thorough - from building the order to making the delivery. Definitely recommend John an great experience. John Derobbio made it painless. Extremely thorough - from building the order to making the delivery. Definitely recommend John and Flood Ford to anyone in the market More

Pleasant experience Everyone from the first person I had contact with Michelle F to the salesman Michael C was very pleasant and knowledgable about the vehicle. Overall a Everyone from the first person I had contact with Michelle F to the salesman Michael C was very pleasant and knowledgable about the vehicle. Overall a very pleasant car buying experience. More

Worst car shopping experience ever! I wanted to lower my car payment so I tried Flood after 15 years from being there last. I heard about the friend and neighbors special. I mentioned I wanted to lower my car payment so I tried Flood after 15 years from being there last. I heard about the friend and neighbors special. I mentioned what I was looking for, how many payments I had left, what the payoff figure was, and that I wanted to lower my payment. I was told that they could be right around the payment I was looking for, that the payoff figured looked good, and even the car I wanted. They even had me picking out a color. But they had to call and get the dealer payoff which they would do the next day. I never heard back from the salesman and wouldn't return my message. When I did finally here back I was told that I had too many payments left and there was nothing they could do. Don't know why I was told everything looked good and I was picking out colors before the figures were discussed? More

Helpful and Informative I found everyone at Flood Ford very friendly and willing to help. Mike Lancia was wonderful to work with and he explained everything so I could feel t I found everyone at Flood Ford very friendly and willing to help. Mike Lancia was wonderful to work with and he explained everything so I could feel totally comfortable choosing the right car for me. I am very happy with my new Explorer and will definitely recommend Mr. Lancia and Flood Ford to my friends. More

service I had 2 vehicls serviced there 1, 2014 explorer came out with radio all messed up, I called and left messages to Dave service guy never called back. I had 2 vehicls serviced there 1, 2014 explorer came out with radio all messed up, I called and left messages to Dave service guy never called back. bough in a f350 service guy was mike ,with a skip came out with exhaust leak and a skip ,I bough it back they did nothing to fix the problem, who would bring in a vechil if it had a exhaust leak to fix a engine skip , iv en after I had offered to pay for the leak I was told had to wait 5 days ,truck that someone uses for work , no one wants to talk about the skip that is there. I had called and emailed to have the owner call me he has not More

Best dealership experience yet Just bought a new Focus ST from Flood Ford, and they were awesome every step of the way. Kim helped me find exactly the car I was looking for without Just bought a new Focus ST from Flood Ford, and they were awesome every step of the way. Kim helped me find exactly the car I was looking for without even having to set food in the dealership. The car I wanted was waiting in the showroom the first night I was free to take a look, and John was just as helpful with the actual sale. No nonsense games with the prices here; they gave me a fair, blue-book value trade-in on my old car without trying to lowball it, and went straight to a very fair price on the new car (below the average sale price, according to Truecar...no haggling needed). Their finance department didn't try any high pressure tactics to get me to buy anything I didn't need. Once I agreed to the sale, they had the car ready for me in a couple of hours; I took it home that night. I'd say I'd go back, but I don't plan on replacing this car any time soon. The Focus ST is a dream car. More

New Sales Person Leads to GREAT Experience My rankings above related specifically to Roy Luna. I had bought a Ford 500 from Flood back in 2005 and went back in 2009 to purchase an Edge. In 20 My rankings above related specifically to Roy Luna. I had bought a Ford 500 from Flood back in 2005 and went back in 2009 to purchase an Edge. In 2009, I was treated very poorly by the sales person and was basically told that if I could get the deal I was looking for somewhere else, go ahead. The next day, I bought my 2009 Ford Edge from a dealer in Mendon, MA for $80 less per month (the deal I was looking for). Over the past two years, as I thought about upgrading my Edge, I stopped by several times, only one of which was I approached by a sales person and that person did nothing to earn my business. When I stopped in the lot two weeks ago, I met Roy who was in the lower lot. Roy is new to the dealership and is NOT your typical car salesman. He was extremely friendly and not pushy like some sales people tend to be. He answered all my questions about the two vehicles I was looking at (F-150 and the Edge) and demonstrated his knowledge about both vehicles during the test drives. Over a two week period, he was consistently friendly, attentive and knowledgeable, always delivering on the promises he made regarding timing of follow-up. At the end of the deal, I ended up with the EXACT vehicle I wanted at a price I was happy with. My 2015 Edge is my 6th Ford in a row and this is the first time I drive away feeling like I was given 5-star service. Because of Roy, Flood Ford is again my dealer of choice and I will recommend ANYONE who I know is looking to buy a Ford to seek out Roy. More

Stress Free Experience I purchased a new Fusion after test driving three different cars and the salesperson was did a great job explaing the different options and answering I purchased a new Fusion after test driving three different cars and the salesperson was did a great job explaing the different options and answering my questions. A great experience and a great car! More

Was an excellent experience. Chanthy was extremely polite and helpful. He definitely worked to give me the best deal he could. The zero percent financing worked out great. Paul Chanthy was extremely polite and helpful. He definitely worked to give me the best deal he could. The zero percent financing worked out great. Paulette was very professional and also gave me honest answers to my concerns. Well done! More

Very excited I traded in a 2006 Ford Fusion that I bought at a Manville Motors in North Providence. I brought this car to Flood Ford for service since I bought it I traded in a 2006 Ford Fusion that I bought at a Manville Motors in North Providence. I brought this car to Flood Ford for service since I bought it used in 2011. The dealership came highly recommend from friends, co-workers and retired Warwick Police Officers who do business with Flood Ford. Over the years I have been completely satisfied with the service I have received there when when this opportunity to trade up for a 2012 I jumped at the chance. Very satisfied and excited to do business with Flood Ford and its employees. My salesman Chanthy did a great job even though I already know what I wanted. More