
Flood Ford of East Greenwich
East Greenwich, RI
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,002 reviews
Unexceptable service My husband and I both bought vehicles from Flood. The buying part was fine...the service center is a whole other story. Last time we brought my vehi My husband and I both bought vehicles from Flood. The buying part was fine...the service center is a whole other story. Last time we brought my vehicle in for an oil change, I think it took them about 8 hrs before they even took the car in. Mind you we dropped it off the night before so they could do it first thing in the morning. We made an appointment last week to have someone take the car for a ride because we are experiencing a strange humming sound in the front end. AGAIN we drop the car off the night before and at 1:45 call and was told they haven't looked at it yet.....OK.......5 pm again call and was told it would be definitely ready tonight because they are opened late on Thursday.......7:30pm......call and was told the technician needed to take it for a ride. Needless to say I was livid. 12 hrs later and they STILL NEEDED TO TAKE IT FOR A RIDE. Totally unexceptable. We picked the car up at 7:45 and can promise you that we will NEVER return. Sadly even though they are local to us I would never purchase a future vehicle from this dealership. Lost us as customers. More
Excellent experience buying my second 150 here at Flood Ford Couldn't have been much better! I have always had a good experience here at this dealership. I am pleased with their efforts to keep me happy. Couldn't have been much better! I have always had a good experience here at this dealership. I am pleased with their efforts to keep me happy. More
Excellent Experience We bought our second Escape at Flood Ford and had an excellent experience. Mike Coleman worked very hard to find the exact Escape we wanted and commun We bought our second Escape at Flood Ford and had an excellent experience. Mike Coleman worked very hard to find the exact Escape we wanted and communicated with us throughout the process. It was the best car buying experience I have had. I strongly recommend Mike and Flood Ford. More
Great experience, good peeps Did my research online, and narrowed down vehicle choices for what I was in need of currently. Was surprised of fit and finish of Ford. Very. Love Did my research online, and narrowed down vehicle choices for what I was in need of currently. Was surprised of fit and finish of Ford. Very. Love my new vehicle. It's been a long time I've been compelled to just "drive around" for sheer pleasure of the experience. Joe C. was attentive, personable, and professional. He followed up on any outstanding after purchase issues quickly and very satisfactorily. We've dealt over the years with many dealerships, of many makes. From Audi to Toyota, Bentley to Volvo, BMW to Porsche, Alfa to Volkswagen, Chevrolet to Subaru, and probably most others in between, Infiniti, Lexus, Lamborghini, Mercedes, Nissan, Opel, Peugeot, Tesla to name a few. Was over all very satisfied with experience at Flood Ford. Will recommend the dealership, and refer any one "in market" for vehicle to Joe. My first vehicle was a Ford. (1979 Ford Bronco with 400 big block). Ironic after all vehicles, it's turned full circle! More
Great overall customer service for the 2nd time! Great customer service from beginning to end. Ramon Hinds and the finance staff worked hard to get me into a car I wanted and keep me within my budget Great customer service from beginning to end. Ramon Hinds and the finance staff worked hard to get me into a car I wanted and keep me within my budget. This is my second time purchasing a car from Flood Ford and everytime my overall experience was A+. More
Good at first and went sour quickly Waited 5.15 hours for an oil change, brake pads replaced and rotors cleaned. When I received my vehicle back I checked the engine the next morning to Waited 5.15 hours for an oil change, brake pads replaced and rotors cleaned. When I received my vehicle back I checked the engine the next morning to see that the cover to the engine was not connected and off to the side, my oil dipstick was 3 inches out of oil tube and my cover for the battery was dangling to the side. 0 star customer satisfaction. I feel that the dealership really let me down. Therefore, I will not recommend nor advise anyone to visit or shop at any of Flood Ford Dealerships. Although I will say I still like John Derobbio, it was not his fault that the dealership treated me poorly. More
buying car It started emailing with Michelle who kept me informed weekly on what was going on with car prices. She was very helpful any questions I had. Then i It started emailing with Michelle who kept me informed weekly on what was going on with car prices. She was very helpful any questions I had. Then is Gerard who help me with making the deal and paper work. Thanks Bob More
Michelle was the best! When I had questions, comments or concerns, Michelle Fontaine went above and beyond to make sure I got all the information that I was searching for. When I had questions, comments or concerns, Michelle Fontaine went above and beyond to make sure I got all the information that I was searching for. She was great!!! More
Flood Ford is the ideal dealership A few weeks ago I had stopped by to check out some vehicles and was lucky enough to meet Steve Robertson while checking vehicles out. Steve is very p A few weeks ago I had stopped by to check out some vehicles and was lucky enough to meet Steve Robertson while checking vehicles out. Steve is very patient and works for you so that everyone is happy. We ended up purchasing an Escape three weeks ago and ended up back on the lot dealing with Steve again on an Explorer this past weekend. Needless to say we loved our experience with Flood & especially Steve who put in the time and effort to make sure we were happy to buy two cars in three weeks! More
Best Dealership Experience I was in the market for a pick up truck for the past month and this dealership was by far my best experience. Michelle got the process started by a fa I was in the market for a pick up truck for the past month and this dealership was by far my best experience. Michelle got the process started by a fair quote and Blake was one of the best salesmen I have had. He was very knowledgeable on the F-150 and explained everything well and was also very nice. After the test drive was over it seemed like he wanted to make sure I got the one I really wanted. He was not pushy about buying that second and actually made the process enjoyable. John was great in finance and helped get me a low interest rate on the vehicle. More