Flood Ford of East Greenwich

Easy peasy Someone I knew bought a car from Mike Lancia and was thrilled with their experience and new car. I've been thinking about getting a new car for a whil Someone I knew bought a car from Mike Lancia and was thrilled with their experience and new car. I've been thinking about getting a new car for a while now but found the process overwhelming since this was my first new car since graduating college. I met with Mike and told him what I was looking for. He was friendly, and thorough. Two weeks later a car came into the lot that he thought met my needs. Needless to say I loved the car!!!! Mike took care of all the nitty gritty details and all I had to do was show up and sign papers. It was a fast painless process and I appreciate Mike's assurance from beginning to end. Thanks Mike! More

Love my new Explorer! I visited this dealership on a bit of a whim to check out the Explorer. Feel in love with the vehicle. The details of my trade were worked out quick I visited this dealership on a bit of a whim to check out the Explorer. Feel in love with the vehicle. The details of my trade were worked out quickly and in now I'm enjoying my new vehicle. Lucky me! More

After several dealerships, Flood Ford was the best!! From the moment I walked in, I was listented to and not taken advantage of in anyway! They took money off because of my situation and truly worked wi From the moment I walked in, I was listented to and not taken advantage of in anyway! They took money off because of my situation and truly worked with me!! Being a single female I've heard stories and experienced it first hand at 3 other dealerships (before I went to Flood Ford) totally trying to give me awful deals, high interest rates, and not listening to what I was asking..Flood Ford was total opposite of the others!! I will only go to Flood from now on even for my maintenance! I purchased a 2016 Ford Fusion SE, great deal and customer service! Just try them out and you will NOT be disappointed! Joe Pezza in Finance and Chanthy Om Sales-are the two gentlemen I worked with! Bekah More

Excellent experience buying my second 150 here at Flood Ford Couldn't have been much better! I have always had a good experience here at this dealership. I am pleased with their efforts to keep me happy. Couldn't have been much better! I have always had a good experience here at this dealership. I am pleased with their efforts to keep me happy. More

Excellent Experience We bought our second Escape at Flood Ford and had an excellent experience. Mike Coleman worked very hard to find the exact Escape we wanted and commun We bought our second Escape at Flood Ford and had an excellent experience. Mike Coleman worked very hard to find the exact Escape we wanted and communicated with us throughout the process. It was the best car buying experience I have had. I strongly recommend Mike and Flood Ford. More

Great experience, good peeps Did my research online, and narrowed down vehicle choices for what I was in need of currently. Was surprised of fit and finish of Ford. Very. Love Did my research online, and narrowed down vehicle choices for what I was in need of currently. Was surprised of fit and finish of Ford. Very. Love my new vehicle. It's been a long time I've been compelled to just "drive around" for sheer pleasure of the experience. Joe C. was attentive, personable, and professional. He followed up on any outstanding after purchase issues quickly and very satisfactorily. We've dealt over the years with many dealerships, of many makes. From Audi to Toyota, Bentley to Volvo, BMW to Porsche, Alfa to Volkswagen, Chevrolet to Subaru, and probably most others in between, Infiniti, Lexus, Lamborghini, Mercedes, Nissan, Opel, Peugeot, Tesla to name a few. Was over all very satisfied with experience at Flood Ford. Will recommend the dealership, and refer any one "in market" for vehicle to Joe. My first vehicle was a Ford. (1979 Ford Bronco with 400 big block). Ironic after all vehicles, it's turned full circle! More

Great overall customer service for the 2nd time! Great customer service from beginning to end. Ramon Hinds and the finance staff worked hard to get me into a car I wanted and keep me within my budget Great customer service from beginning to end. Ramon Hinds and the finance staff worked hard to get me into a car I wanted and keep me within my budget. This is my second time purchasing a car from Flood Ford and everytime my overall experience was A+. More

Good at first and went sour quickly Waited 5.15 hours for an oil change, brake pads replaced and rotors cleaned. When I received my vehicle back I checked the engine the next morning to Waited 5.15 hours for an oil change, brake pads replaced and rotors cleaned. When I received my vehicle back I checked the engine the next morning to see that the cover to the engine was not connected and off to the side, my oil dipstick was 3 inches out of oil tube and my cover for the battery was dangling to the side. 0 star customer satisfaction. I feel that the dealership really let me down. Therefore, I will not recommend nor advise anyone to visit or shop at any of Flood Ford Dealerships. Although I will say I still like John Derobbio, it was not his fault that the dealership treated me poorly. More

buying car It started emailing with Michelle who kept me informed weekly on what was going on with car prices. She was very helpful any questions I had. Then i It started emailing with Michelle who kept me informed weekly on what was going on with car prices. She was very helpful any questions I had. Then is Gerard who help me with making the deal and paper work. Thanks Bob More