Flood Ford of East Greenwich

Buying a pre-owned Challenger I had recently traded in my truck for a dodge challenger. I worked specifically with Mike Flood Jr. I had looked at other Challengers at other dealers I had recently traded in my truck for a dodge challenger. I worked specifically with Mike Flood Jr. I had looked at other Challengers at other dealers. A huge factor in my decision was the first impression Flood Ford made. Every customer was greeted and helped immediately. The transaction process was great, and it was a pleasure working with Mike Jr. as he was knowledgeable and customer oriented. When I took the car home I noticed that the left (aftermarket halogen) lightbulb was dead. I took it back to Flood the next day. They sent the vehicle to their repair shop 'QuickLane' across the street. That experience I found to be slow and inefficient. They decided to put the stock lights back in the car (the right decision) however, they could not finish changing the lights out the remainder of that day and needed the car for the following business day as well. After having a problem with Enterprise rental, Mike Flood Jr. personally found a rental vehicle for me to use over the next two days. Although Mike is in sales her continuously called me throughout the day to give me updates on the progress the dealer made with the lights and some other repairs that needed to be made. Although it was a bit of a hassle driving to and from Rhode Island from Massachusetts, and the fix was a bit longer than it could have been, Mike Jr. made sure I was kept in the loop of what was going on. It was a pleasure working with him an April. More

Great experience Mike Coleman was awesome. He put me into the car I wanted at a good price and with no hassles. This is the second car I've purchased from Flood Ford Mike Coleman was awesome. He put me into the car I wanted at a good price and with no hassles. This is the second car I've purchased from Flood Ford and I highly recommend them to all my friends. More

Most Satisfied I was not looking forward to purchasing a new car, afraid of the hassle. I was very satisfied by how painless it was to deal with Flood. The entire I was not looking forward to purchasing a new car, afraid of the hassle. I was very satisfied by how painless it was to deal with Flood. The entire team, Gerard Southland, April, and John in the business office were personable, easy to work with an extremely helpful. Love the car and especially the service they provided for my buying experience. I did my homework in advance, so I knew exactly what I wanted and they accommodated my every desire with great service. More

Excellent Experience I had a great experience at this dealership. All of the other places I shopped while looking for a new car only showed me cars that they wanted me to I had a great experience at this dealership. All of the other places I shopped while looking for a new car only showed me cars that they wanted me to buy. Flood Ford let me choose the cars they showed me. More

Flood Ford Makes Leasing a New Vehicle Stress Free Flood Ford is the most Pressure FREE dealership I have ever been to. Carlos Lizardo is an excellent sales person. He listened to my requirements for Flood Ford is the most Pressure FREE dealership I have ever been to. Carlos Lizardo is an excellent sales person. He listened to my requirements for a vehicle and matched me up with a perfect car for me. Never once in the process did he try to pressure me into buying something more than what I wanted. I will definitely recommend Carlos and Flood Ford to anyone I know who is looking for a car. More

Excellent Customer Service Changed my mind after driving the vehicle I had planned to purchase, but John DiRobbio didn't blink an eye when he had to do the paperwork all over ag Changed my mind after driving the vehicle I had planned to purchase, but John DiRobbio didn't blink an eye when he had to do the paperwork all over again! Thanks to John Zito for making the lease process simple and quick! I love my new Escape! Maureen G. More

Amazing service. When we arrived, the employees were courteous and directed us to Jon Konicki. Jon was just fantastic explaining all the paper works and made the whole When we arrived, the employees were courteous and directed us to Jon Konicki. Jon was just fantastic explaining all the paper works and made the whole process quick and easy. He is very professional and has a smile on his face. He goes out of his way to accommodate his customers. More

Great service Really satisfied with the service here at flood,,Chris spoke to me like a good friend, I left here as a happy man! Would definitely go back in the fut Really satisfied with the service here at flood,,Chris spoke to me like a good friend, I left here as a happy man! Would definitely go back in the future More

Great experience It was a very smooth experience and Steven Robertson was the best !!!! Kind and patient and answered all of my questions and I had a lot !! If he wa It was a very smooth experience and Steven Robertson was the best !!!! Kind and patient and answered all of my questions and I had a lot !! If he wasn't sure he found out !!! I will definately recommend Flood Ford and Steven Robertson !!!! John in financing was top notch !!! He wasn't a stuff shirt, he took time to talk and laugh and it made the whole experience just fly by. More

Stress Free car buying experience One of the better car buying experiences I have had. Sales team was great (Gerard Southland) and finance team as well (Paulette). Low stress, knowle One of the better car buying experiences I have had. Sales team was great (Gerard Southland) and finance team as well (Paulette). Low stress, knowledgeable staff. Highly recommend this dealership. More