Flood Ford of East Greenwich

True Professionals that care about returning customers needs We came a few years ago from a horrible experience from another ford dealership. Flood ford put me in a beautiful fusion at affordable payments. It di We came a few years ago from a horrible experience from another ford dealership. Flood ford put me in a beautiful fusion at affordable payments. It didn't take days of going back and forth, it took minutes! Very professional staff. Becky was amazing as was the manager. We returned and was hoping we'd get the same kind of service this time and we did! They really care about what you can afford. I will refer everyone to FLOOD FORD. More

It doesn't rain or pour - it Floods Lots of wasted time, lost documents, incorrectly filled out documents, outright misrepresentation- do you have the documents? Answer yes correct answ Lots of wasted time, lost documents, incorrectly filled out documents, outright misrepresentation- do you have the documents? Answer yes correct answer lost Do you have the extra key?answer yes correct answer there isn't one Come right down - we'll see you right away Correct answer you'll wait If you are homeless and unemployed and have plenty of free time and need a place to get out of winter weather and are not in real need of a vehicle any time soon and already have a reliable vehicle ( you'll need it to get to this out of the way place and you'll be going back a lot)this is the place for you I would also suspect that any positive reviews would be written in house More

Steve Robertson- great sales man. I would like to thank Steve Robertson for his assistance, if it wasn't for him I would had never purchase a vehicle. He was kind, understandable and d I would like to thank Steve Robertson for his assistance, if it wasn't for him I would had never purchase a vehicle. He was kind, understandable and did all he could to help me choose the right vehicle. I would honestly recommend him to my family and friends. And would probably go back to purchase another vehicle in the future. I would rate him a 10++++. More

Flood Ford Rules! Great service and treatment. They made it happen. Able to get me out of a poor used car purchase from another dealer. Flood Ford Rules! Great service and treatment. They made it happen. Able to get me out of a poor used car purchase from another dealer. Flood Ford Rules! More

Great dealership, great customer service Carlos was very professional and friendly when I met him a few days ago to look at some used cars I saw on their website. My first choice was a used 2 Carlos was very professional and friendly when I met him a few days ago to look at some used cars I saw on their website. My first choice was a used 2012 Ford Fiesta, but after test driving I decided it was not the right fit. Carlos suggested that I try the next style up, which was the Ford Focus. While the used model they had was a higher price than the Ford Fiesta, it was two years newer and it had less miles. It's a very sharp looking car and I felt comfortable with the transition, considering I used to drive an SUV. I had to come from Westerly to the dealership right after work, so their extended business hours during the week really made it easy for me to find my next car. I was at the dealership a little less than two hours and I felt that was a very convenient period of time considering how long others are usually at the dealership. The accountant that helped me with my loan was very knowledgeable, friendly, and was easy to talk to while we waited for offers and had me sign about 10 different forms. Carlos had the car cleaned and ready for me to go once all of the i's were dotted and the t's were crossed. It was a great experience for buying my first car. More

excellent...fast professional and a great deal was one of the best buying experiences i ever had...it was my first ford and I am really glad we made the switch from Honda...the sales rep and the fi was one of the best buying experiences i ever had...it was my first ford and I am really glad we made the switch from Honda...the sales rep and the finance people where knowledgeable and courteous More

Fantastic experience all around. Kim was the first and last person I worked with. She's very helpful and does what she can with what resources she has. She seems to genuinely care tha Kim was the first and last person I worked with. She's very helpful and does what she can with what resources she has. She seems to genuinely care that you are happy with your selection. Alex was great company to be with while waiting for everything to work out. Incredibly friendly and personable. Very easy to get along with. Even stayed a little later to make sure everything was right. Paulette may seem to come off rough to some, but she's very direct and informative. Like the others she's actually really friendly. She made sure I understood how the financing portion worked the way it did. She taught me quite a bit in the short time I worked with her. Overall I made my decision to keep shopping here for my vehicles and will tell others to do so as well. Even though I live in MA. (Side note: I didn't work with Matthew, but I have to check someone's name off.) More

Excellent Kim Johnson was outstanding from the first time she contacted me regarding Internet sales! She Has been a huge help through out the sale and after! Kim Johnson was outstanding from the first time she contacted me regarding Internet sales! She Has been a huge help through out the sale and after! More

great service Although we did not get to test drive our top choice of online available vehicles we were happy to test drive a newer used Ford Fiesta. Jon K was help Although we did not get to test drive our top choice of online available vehicles we were happy to test drive a newer used Ford Fiesta. Jon K was helpful in the selection / purchase process. The financial process with Joe was expedient and we had the car in three days once it was serviced. We will visit Flood Ford for servicing. More

Highly recommend sales, finance,and new vehicle prep staff. We first made contact with the dealership through the Internet. Michelle was very helpful during the initial stages. Mike Coleman, the truck manger, We first made contact with the dealership through the Internet. Michelle was very helpful during the initial stages. Mike Coleman, the truck manger, was direct and no nonsense, he went over and above when it came to add ons. Mike is very knowledgeable about the F150 that we purchased which was demonstrated during the delivery. More