Flood Ford of East Greenwich

Great Experience! Steve Gonsalves was able to help get me out of bad situation and was very honest! Steve Gonsalves was able to help get me out of bad situation and was very honest! More

If you want an attitude this is the place to go! I am a small business owner who recently relocated from Cranston to Exeter. I always had done my service on my trucks at Tasca. When I called them I I am a small business owner who recently relocated from Cranston to Exeter. I always had done my service on my trucks at Tasca. When I called them I was told it would be 2 weeks before I could get my F350 in for service. On my way home one Saturday I decided to stop by Flood to see if I could get it in there sooner. It made sense after all, it was closer to my home and it was a Ford dealer. I walked in at approx. 4pm. The sales department was busy but one gentleman took the time to walk me over to service and introduce me to Wendy. I thanked him and he walked away. This is where my opinion of your dealership changed. Before I could speak she informed me that they were about to close. I told her that I just wanted to see if I could get an appointment. She then rolled her eyes and sighed. I asked her if it was too much trouble to tell me when the next availble appointment was. She then told me to hold on and proceeded to check and respond to a text! I then said to her, nevermind, and walked away. Not an "I'm sorry" or "hold on sir" but as I walked back towards sales I heard "what an a##hole". Well, if thats what you think of your consumers then I understand why Tasca has a 2 week wait. With pathetic customer service like that there is no doubt I will never return nor reccomend Flood Ford for any servicing of vehicles. I gave a 3 star on friendliness because of your sales department and their willingness to help guide me in the right direction. More

Excellent! First off I would like to give a big thank you to everyone at the flood ford team, especially Mike Flood Jr, Paulette, and Mr. Cicchetti for the ama First off I would like to give a big thank you to everyone at the flood ford team, especially Mike Flood Jr, Paulette, and Mr. Cicchetti for the amazing experience I have had. I would give you guys a 5 star rating! Mike was patient and incredibly helpful in terms of the sale, and Paulette was amazing in the finance department. The whole team has made my car buying experience absolutely effortless. I will recommend you all for years to come! Thank you again so much! More

Excellent experence We have bought many new cars. My wife is in finance and I am a supervisor and we have a great read on people. Buying a car has always been a very stre We have bought many new cars. My wife is in finance and I am a supervisor and we have a great read on people. Buying a car has always been a very stressful experence as almost all dealers are out fo one thing, sell you the most expence package they can and that includes lies, deceptions, and paperwork games. We have always been ready for what ever they though at us. BUT with Flood ford and carlos it was, we agree on a price, no pressure for extras, very low interest rate, and a friendly HONEST staff. Please give them a try we are totally glad we did.!!!! More

AWESOME!! In 3 minutes John Zito saved us lots of money!! He is the best. Thank you John and Carlos for providing us with an awesome car buying experience!! In 3 minutes John Zito saved us lots of money!! He is the best. Thank you John and Carlos for providing us with an awesome car buying experience!! More

Jill fontana s review of overall experience to purchase and I arrived a flood to trade in my 2008f150 and purchase a 2014 f150 limited, after visiting many other dealerships. I got the trade in value I asked fo I arrived a flood to trade in my 2008f150 and purchase a 2014 f150 limited, after visiting many other dealerships. I got the trade in value I asked for, and the new price I asked for overall. Everyone was extremely courteous and accommodating. This is my second time buying from flood, and I hope to continue! Keep up the good work!!! More

A great all around experience Though there is a Ford dealership quite close to our house, we chose to visit Flood Ford instead because of its large inventory, excellent incentives, Though there is a Ford dealership quite close to our house, we chose to visit Flood Ford instead because of its large inventory, excellent incentives, and reputation. My father has purchase four Fords from this dealership in the past and had nothing but good things to say. I first visited with my 6 year old daughter to test drive the Ford Escape (she is my most frequent copilot). We were BOTH treated well by our salesman, Mike Flood, Jr. Mike was kind, enthusiastic, fun to hang out with, well informed and informative, and friendly. After the test drive experience, I was eager to return with my husband to make a purchase, which I did, two days later. I called Mike and he had the vehicle waiting for us and was free to take another test drive with us. While the car buying experience is never easy (or short), this went as well as it could possibly go. Mike and the other staff at Flood worked with us to put us in the right vehicle at the right price. Everyone was friendly and respectful and we left there in our new car with smiles on our faces. Also, the follow up from the dealership has been thoughtful, thorough, and helpful. I would definitely recommend this dealership and Mike Flood, Jr. I look forward to doing business with them again. More

Great Experience! Shopping for a new vehicle is exciting, but figuring out if you're really getting the best deal can be a daunting process. After shopping around for Shopping for a new vehicle is exciting, but figuring out if you're really getting the best deal can be a daunting process. After shopping around for a Ford Explorer, we found the best deal at Flood Ford. Our sales consultant Jim L. was very friendly, answered all of our questions and gave us a lot of attention. We feel that the customer services was superb and we will certainly recommend him and Flood Ford to our friends and family. More