Flood Ford of East Greenwich

From the moment I walked into the dealer ship, the staff was very pleasant and willing to help, but not over bearing. My personality is such ,if a sales person is hard sell I tend to back away. I was very p was very pleasant and willing to help, but not over bearing. My personality is such ,if a sales person is hard sell I tend to back away. I was very pleased to see that they can spot type of personalities from just a few minutes of converstion. I was very pleased to see that once I decided to purchase the vehicle, I did receive one on one contact, from John (sales person) and the finance director Joe. It was great to think you were the only one in the room. When it was time to pick up my car, John made sure I knew all the ins and outs of the vehicle and it was super clean and ready to go. I would not hesitate to refer Flood Flord to anyone I know, personal or business contacts. Thank you FLood Ford. More

keep up the great work. get treated like family from start to finish no matter what department i visit great service in every aspect will keep coming back and sending everyone i know that is interested start to finish no matter what department i visit great service in every aspect will keep coming back and sending everyone i know that is interested in a new or used car in the future customer service out ways the dollar in today,s world,thanks steve More

This was my first time at Flood Ford. It began with my searching the internet, receiving a reply from Michelle, who directed me to John. John spent much time showing me different vehicles, despite the f searching the internet, receiving a reply from Michelle, who directed me to John. John spent much time showing me different vehicles, despite the freezing cold. He promised to find what I felt would fit my budget, and he came through with his promise. I have to applaud everyone at Flood for their friendliness. I found the entire complex very orderly. Now to my purchase. I went from a Lincoln Town Car to a Ford Taurus. I loved my Lincoln, but I must admit I truly am happy with the Taurus. We just spent a month in Florida. The Taurus gave us a very comfortable ride, and it registered 27 miles to the gallon. I spent every morning polishing it and drove home just prior to the snowstorm, so it's dirty now. More

I had contacted several Ford dealers in CT and RI in an effort to purchase a truck (Ford F-150). Prior to contacting these dealers I had gone to the Ford.com website where I was given a price (MSRP). Flood effort to purchase a truck (Ford F-150). Prior to contacting these dealers I had gone to the Ford.com website where I was given a price (MSRP). Flood Ford was the ONLY dealer who matched the price quoted by Ford.com. I was very happy with my treatment at this dealership and I have already recommended this dealership to two of my friends who are planning on a car purchase. More

Ken Wylie is the man! He didn't pressure us to buy or steer us toward certain cars, like some sales people do. We told him the price range and the features we were looking for in a car. He was very hel steer us toward certain cars, like some sales people do. We told him the price range and the features we were looking for in a car. He was very helpful and friendly. I would recommend him to my friends and family. More

Overall my buying experience was quick and a very pleasant one with Flood Ford. I enjoyed working with John because there was no pressure and he was honest, accomodating and presented what I could a pleasant one with Flood Ford. I enjoyed working with John because there was no pressure and he was honest, accomodating and presented what I could afford. My past experiences with car dealerships has always been pressure, pressure, pressure and misleading. John was very professional, but not forceful and fake. I will definately consider Flood Ford and John for my next auto purchase. More

Flood Ford offers an excellent buying experience. I never felt pressured to buy, but had time to make up my mind about my purchase. I also am extremely happy with the price on my new vehicle. No haggle, vehi felt pressured to buy, but had time to make up my mind about my purchase. I also am extremely happy with the price on my new vehicle. No haggle, vehicle was priced below where it should have been. Even after the purchase my salesman Carlos followed up for our service appointment. We did not have to wait and he followed up with us promptly. Also called to see how we liked our new vehicle. This was our first purchase at Flood Ford. We will go back to purchase other vehicles and we have also told our friends about the good experience. Our salesman Carlos was a no pressure salesman and caring. Best car buying experience that we have ever had. Thanks Carlos : ) We'll be back! More

This was my first experience buying a new car from a dealership and Jeff and team made it a very pleasant experience. His knowledge of the vehicle I was interested in, as well as his ability to "speak dealership and Jeff and team made it a very pleasant experience. His knowledge of the vehicle I was interested in, as well as his ability to "speak at my level" were 2 of the reasons that I decided to purchase from Flood. Also, everyone there made it easy to understand what was happening during the negotiation and delivery process -- no hidden fees, no tricks, no misunderstandings etc etc -- which makes it easy to refer business to Flood. Overall my experience was a great one, and I look forward to referring friends and returning as a customer when the need for a new vehicle presents itself again. More

We bought a used Honda Accord from Flood Ford. Our salesperson, Ken Wylie, took a lot of time with us (about three hours) to help us find the right car, our first purchased from a dealer. We felt that salesperson, Ken Wylie, took a lot of time with us (about three hours) to help us find the right car, our first purchased from a dealer. We felt that he really listened to what we wanted, and got us a car we liked at a good price. Other dealers had the same car with more mileage at about $1500-2000 more. A few days after we got the car home, we thought that the battery wasn't working well. It didn't start up very quickly. We took it in, and they replaced the battery. No charge! More

My mom had bought a car from Flood and Carlos a few months ago. After her positive experience, my husband and I both knew we'd be back to Flood when our current leases expired (we both bought new vehi months ago. After her positive experience, my husband and I both knew we'd be back to Flood when our current leases expired (we both bought new vehicles). The team was very helpful and knowledgeable and patient. I test drove a couple of different vehicles before I settled on my Escape. There was never any pressure applied to us to purchase a vehicle and it was a very nice experience - to actually be joking around with the salesman! Everyone we had even the slightest bit of interaction with was very helpful and friendly. Our experience was so positive, that my daughter bought a new car the next day! I would highly recommend Flood Ford of EG to anyone in the market for either a new or used vehicle. More