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Flood Mazda - Service Center

Wakefield, RI

4.8
924 Reviews

924 Reviews of Flood Mazda - Service Center

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January 06, 2021

Best experience I have ever had in servicing my car. Great communication along the whole process, including a video showing the troubled area of the car, and an explanation of what should be done. Not More

by levonk7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deanna Higgins, William Albro, Alyssa Johnson
Feb 19, 2021 -

Flood Mazda responded

This is what we love to hear. Thank you so much for taking the time to write such a great review. We love that you love it here. Transparency is the key. It's important to help our customers visualize everything so that everyone is on the same page and knows what to expect. We look forward to working with you in the near future and taking care of all of your automotive needs. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

December 28, 2020

I truly cannot expect better, nor have I ever gotten better, from any automobile dealership or service center. This is the place to go to in South Kingstown if you are a fan of Mazda vehicles. More

by MUSINSWIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deanna Higgins, Alyssa Johnson
Feb 19, 2021 -

Flood Mazda responded

Excellent review. We can also take care of people beyond just everyone in South County. We offer free pickup and delivery whenever you service. We will leave you a brand new loaner vehicle, pick up your car, service it, hand wash, vacuum, sanitize it and bring it back to you for free. Whether you live in Woonsocket RI or Mystic CT we will take care of everything for you. We look forward to working with you for all of your automotive needs. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

December 18, 2020

What a pleasant experience. to walk in to a dealership and be greeted by a friendly receptionist. I was stuck by the comfortable layout of the showroom and waiting area. Steve was waiting for me and had More

by thiel.jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

Flood Mazda responded

Awesome Review. Thank you so much. We look forward to continuing to take care of all of your automotive needs for years to come. All the best, Team Flood Mazda

December 16, 2020

Courteous and helpful staff. Fast and efficient service. Pleasant surroundings for customers while waiting with plenty of perks (water, fruit, TV, etc.). Well organized for dealing with pandemic (distancing More

by MRG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Johnson
Dec 17, 2020 -

Flood Mazda responded

This is what we like to hear. Thank you for recognizing our service team and overall operations. We appreciate you taking the time to share your thoughts as well as highlight the things that make Flood Mazda unique and easy to do business with. We hope to see you for all of your automotive needs. All the Best, Team Flood Mazda

December 14, 2020

the windshield wiper blades came apart again. I recommend stocking more reliable blades. They fell apart with the first use. Otherwise staff and service are great. More

by KGAYNOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deanna Higgins, William Albro, Alyssa Johnson
Dec 17, 2020 -

Flood Mazda responded

Thank you for the feedback. I brought this to the attention of our Service Manager Bill. He should be reaching out to you shortly. All the best, Flood Mazda

December 08, 2020

marvelous service department, considerate, professional, dedicated to customer service/satisfaction the dealership is spotless, very nice amenities (free).... hassle free experience highly recommend flood More

by DCMSOX2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Flood Mazda responded

This is an awesome review. Thank you so much for taking the time to share your experience here at Flood Mazda. We look forward to working with you in the future. All the best, Team Flood Mazda

December 06, 2020

All 5 family cars get serviced here! Easy to book appointments online. Excellent customer service. Excellent car service. New facility makes drop off and pickup real easy. More

by GENNJUNK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Johnson
Dec 07, 2020 -

Flood Mazda responded

Awesome to hear. We believe in making everything smooth and simple. Thank you for taking the time to give us such a great review. All the best, Team Flood Mazda

December 05, 2020

I thought the staff was very helpful in getting my car serviced and inspected. The waiting room was very comfortable. Couldn't ask for more More

by LYNPHARM46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Johnson
Dec 07, 2020 -

Flood Mazda responded

We aim to please and look forward to working with you for all of your future automotive needs. All the best, Team Flood Mazda

December 05, 2020

Always get great service at Flood Mazda. Service department always attentive to my needs. Pleased with the work done by the mechanics. I always bring my car to Flood for service. More

by NANCY.PARKINSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deanna Higgins
Dec 07, 2020 -

Flood Mazda responded

Great to hear. Thank you so much for your continued patronage. All the best, Team Flood Mazda

November 30, 2020

Everyone at the Mazda service department were professional and accommodating to my schedule. Polite and friendly staff at the Mazda service department meeting all my needs. The labor work was e More

by KPETIT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony DeAngelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justis Noka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Albanese, Deanna Higgins, William Albro, Alyssa Johnson
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