Florence Toyota

James was very nice explaining the services that was being done to my Highlander. He is an asset to Florence Toyota. being done to my Highlander. He is an asset to Florence Toyota. More

Justin was greati would use him again. And Toyotas are fantastic. Their finance department is great as well And Toyotas are fantastic. Their finance department is great as well More

Rodney Britt did an excellent job helping me secure my 2024 Rav 4 (15,168 miles) that I have been wanting for almost a year now! He went out of his way to make sure the vehicle I wanted made its way to Fl 2024 Rav 4 (15,168 miles) that I have been wanting for almost a year now! He went out of his way to make sure the vehicle I wanted made its way to Florence. I am looking forward to driving it and enjoying it for many years to come. I also feel confident knowing if I have any problems, I can count on Florence Toyota's Better Value Guarantee! Contact Rodney Britt at Florence Toyota if you are in the market for a vehicle. More

My drive in tire scan differed greatly from the technicians hands on check. Seems like they wanted me just to spend some money. Just like most auto service centers. technicians hands on check. Seems like they wanted me just to spend some money. Just like most auto service centers. More

We were greeted by several sales associates when we arrived. We asked for Zachary Hughes because we dealt with him a couple months ago when we bought a used car for our granddaughter. He worked very ha arrived. We asked for Zachary Hughes because we dealt with him a couple months ago when we bought a used car for our granddaughter. He worked very hard to get the car to the amount we would spend on the used car. Zachary was available to assist us again. We are very pleased with Zackery and will recommend him and Toyota to anyone we hear of that is looking for a vehicle. He was so kind and patient. More

It was great 5 years ago. The past year it has been getting worse. Today i got charged more than what I was initially quoted for service off of a promo, got charged an added f The past year it has been getting worse. Today i got charged more than what I was initially quoted for service off of a promo, got charged an added fee on my debit card that should only apply to credit cards, which is ilegal. Car was not left in the serviced vehicle location but parked at the end of the lot (could not find) and the seat was not returned to its place, they left it as if it was for a child driver. No full point inspection as usual, no conversations about needed service (i currently need breaks 6yrs overdue) it was a very poor sales experience. More

Jessica - my service advisor did a great job explaining the process and my options for service and products. She kept me up to date as I waited on-site for work completion - which was timely. The techn the process and my options for service and products. She kept me up to date as I waited on-site for work completion - which was timely. The technicians that did the work did an excellent job. I was very pleased with the work done and the friendly/professional approach by all involved. Thank you! More

Service agent informed me they were going to write my card number down for payment. Absolutely will not be back, I now question the integrity of this company as a whole. card number down for payment. Absolutely will not be back, I now question the integrity of this company as a whole. More

My auto was in for work and was attended to from 10:42 am until 11:36 am for a total of 54 minutes. In this time they performed a multipoint inspection (more than 30 items)(free service)-removed and replaced until 11:36 am for a total of 54 minutes. In this time they performed a multipoint inspection (more than 30 items)(free service)-removed and replaced windshield wipers. They also performed safety recall notice due to fire hazard. I was notified that work started at 10:42 am and finished at 11:36 am with being billed at 1:44 pm. Charged 19.99 per wiper and 14.97 to install. Charged 12.59 for shop supplies. My big issue is that they charged 179.95 to program 4 new tpms sensors in the ecm in which I supplied them with the 7 numbers or letters per tire (28 total).Invoice was for $250.69 which I thought was a bit excessive. They did not install the sensors as I had them replaced at Sam's Club along with new tires.Sam's had said they could get these going but later found out they could not. More

Isiah was nice to work with no hassle buying would recommend dealing with them to others. recommend dealing with them to others. More