Florence Toyota

I haven’t been back for a while but because I’m back working in Florence and I stand by my Toyota I came back to Florence Toyota for service. They were great - scheduled an appointment when I wanted it, working in Florence and I stand by my Toyota I came back to Florence Toyota for service. They were great - scheduled an appointment when I wanted it, I had a place to work while I waited and it was just a pleasant atmosphere. They even made me an appointment for my next check up already !! Hopefully my car will continue to run smoothly for several more years and Florence Toyota visits More

I have a hard time parting with money and am stubborn when it comes to what I want. I can be difficult 😜. Frankie was amazing and handle me like a pro. Thanks to the team at Florence Toyota for getting when it comes to what I want. I can be difficult 😜. Frankie was amazing and handle me like a pro. Thanks to the team at Florence Toyota for getting me everything I wanted and more! More

Everyone was so very nice. It didn't even take an hour, I received a text when my car was done. I am so glad I bought my car and I happy with it everyday. I received a text when my car was done. I am so glad I bought my car and I happy with it everyday. More

Gary Cooper is always going above and beyond for all of his customers!!!! You guys need more people in your department that goes this far to customers. his customers!!!! You guys need more people in your department that goes this far to customers. More

Normally I don’t go this far with these types of things but my experience with the dealership has been horrible. I have taken my car in thats still under warranty with 18,000 miles on it 5 times and still but my experience with the dealership has been horrible. I have taken my car in thats still under warranty with 18,000 miles on it 5 times and still no resolve. I have also spoken with the service manager and he basically tried to blame me for his service worker and advisor not communicating on why I came back in after a week. He also said to me that he has to side with his service guy😳. Why would I not explain why I’m returning a week later. This guy is completely uncaring. As a woman I feel like it’s sex discrimination. If I were a man this would have been resolved before 5 different visits. And I have been charged 3 different time based on guesses at to why my car is shaking at certain speeds. It’s a mess and I’m annoyed that I as a woman was not treated properly. Def feel taken advantage of. Smh More

We purchased a 2015 Toyota Corolla from you. The service was excellent and Eric Johnson did a great job. The vehicle was not going to be ready on time so he made arrangements to bring the vehicle to us. Th was excellent and Eric Johnson did a great job. The vehicle was not going to be ready on time so he made arrangements to bring the vehicle to us. The vehicle was what we needed and in our price range with no hassles. More

I bought a new Toyota Camry Saturday and it was a great experience from the time I pulled onto the lot until I drove away with my new car.Eric Jett was the salesman and was very helpful and answered all my experience from the time I pulled onto the lot until I drove away with my new car.Eric Jett was the salesman and was very helpful and answered all my questions and made me feel at ease when I felt so nervous. The finance manager was also very helpful and I have already recommended Florence Toyota to several people already. Thanks for the great buying experience . More

Excellent services. Very friendly and knowledgeable. Clean and cool waiting area and bathrooms. Have a clean coffee station. Clean and cool waiting area and bathrooms. Have a clean coffee station. More

My daughter's first purchase. Terrible experience both times here. times here. More