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Florida Fine Cars Miami

Miami, FL

5.0
4,210 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry. Our mission: To provide an exceptional client purchase and ownership experience. Our customer service promise: At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time! How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
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21151 NW 2nd Ave

Miami, FL

33169

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Showing 4,210 reviews

April 02, 2022

None professional not good to do business with they’re tricky the sales man was a very nice sales man J Hassan very cautious More

by Nick
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jehad Hassan
Apr 05, 2022 -

Florida Fine Cars Miami responded

Nick, We're sorry to read that you were not satisfied with your recent experience. Please provide some more information (such as the full name and vehicle purchased) to customercare@floridafinecars.com, so we may further assist. Our team does try to complete services as efficiently as possible and we do apologize if you experienced otherwise. Thank you for taking the time to share feedback with us.

April 02, 2022

My experience today at Florida fine cars was a good one. Found my Porsche and I couldn’t be happier. Salesperson Philip hessing was awesome and delivered my car to me. Philip Hessing was on point. More

by Juan-aguirre-92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Hessing
Apr 05, 2022 -

Florida Fine Cars Miami responded

Juan-aguirre-92, thank you so much for such a wonderful review! Your kind words mean the world to our employees who work hard every day to make every interaction with customers an excellent one. Congratulations on your new vehicle!

April 02, 2022

Phillip M Hessing very kind and professional sales person . Was very patient answer all my questions made me feel very confident of my purchase. I’ll recommend him to anyone !! More

by Johannys55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Hessing
Apr 05, 2022 -

Florida Fine Cars Miami responded

Thank you very much Johannys55! We truly appreciate you giving us the opportunity to earn your business and recommendation!

April 01, 2022

Just get my car with IQ great experience and very nice people if you need a car fo to florida fine cars and make sure you ask for Iq he is the best More

by geranieetienne08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ihab Qadi
Apr 01, 2022 -

Florida Fine Cars Miami responded

geranieetienne08, Thank you for your amazing review! We are so happy you had a positive experience with us!

Apr 01, 2022 -

geranieetienne08 responded

Yes,I had a good experience with you

Apr 01, 2022 -

geranieetienne08 responded

Okay

Apr 01, 2022 -

geranieetienne08 responded

Very nice and helpful

Apr 01, 2022 -

geranieetienne08 responded

Yes,

Apr 01, 2022 -

geranieetienne08 responded

Yes,

Apr 01, 2022 -

geranieetienne08 responded

Yes it is

Apr 01, 2022 -

geranieetienne08 responded

It was a pleasure to meet those nice people

Apr 01, 2022 -

geranieetienne08 responded

Yes

Apr 01, 2022 -

geranieetienne08 responded

Okay

April 01, 2022

Jay helped over the phone to select a vehicle very soon. Great customer service and great inventory. More

by Romano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jehad Hassan
Apr 01, 2022 -

Florida Fine Cars Miami responded

Romano, thank you so much for your positive rating for your recent visit to Florida Fine Cars.

April 01, 2022

Great service. I called in and spoke with J over the phone. He helped me find the car I’ve been looking for and will be passing by this week to check it out! More

by Vrsac84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jehad Hassan
Apr 01, 2022 -

Florida Fine Cars Miami responded

Vrsac84, it’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you.

April 01, 2022

IQ was very helping and knowledgeable, also he took his time with me and was not rushing to make me purchase any vehicle. More

by Brittk1540
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ihab Qadi
Apr 05, 2022 -

Florida Fine Cars Miami responded

Brittk1540, Very happy to read that your experience was no pressure as that is one of our biggest goals! Thank you!

March 31, 2022

Trying to buy my BMW X5 was made a less stressful process because of salesperson Philip Hessing at Florida fine cars. From start to finish he was great. Philip hessing gets my recommendation. More

by Bigslime193
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Hessing
Mar 31, 2022 -

Florida Fine Cars Miami responded

Bigslime193 - It's wonderful to hear that Philip helped you get into your new vehicle in a timely manner. Thank you so much for recommending Florida Fine Cars! We wish you safe and happy driving.

March 31, 2022

Everyone here is so helpful! I had a great experience and definitely will come back! More

by Gretch48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augustin Abaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Florida Fine Cars Miami responded

Gretch48, Thank you for your confidence in Florida Fine Cars! We are thankful for your business.

March 31, 2022

I am very happy that I decided to come to Florida fine cars to purchase my stinger get. Philip Hessing was awesome in his service and he made sure I got what I wanted. Philip Hessing has come through agai More

by Vladimir Althemar30
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Philip Hessing
Mar 31, 2022 -

Florida Fine Cars Miami responded

Thank you for the awesome review, Vladimir Althemar30! We're glad to see that Philip was wonderful to work with. See you again next time here at Florida Fine Cars!

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