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Florida Fine Cars Miami

Miami, FL

5.0
4,216 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry. Our mission: To provide an exceptional client purchase and ownership experience. Our customer service promise: At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time! How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
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21151 NW 2nd Ave

Miami, FL

33169

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Showing 4,216 reviews

September 26, 2019

My experience was excellent The team here at Florida Fine Cars are very knowledgeable and helpful. My sale went smoothly as I known it would. Thanks Steven, Philip, Evan's and Ra More

by Blondie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafa, Evans Colin, Steven Gomez, Phillip Conley
Sep 30, 2019 -

Florida Fine Cars Miami responded

Blondie, Thank you for your kind words! We can’t wait to help you and fam in the near future! Here to assist at any time!

September 26, 2019

Great service Joe was great throughout the buying process. Answered all of our questions, and made for a seamless purchase. Quick, efficient and friendly service! More

by Jasosebee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Beid, Joe Torres
Sep 30, 2019 -

Florida Fine Cars Miami responded

Jasosebee, Thanks, so much for such an amazing review! We appreciate you taking the time to share your feedback. We are thrilled to hear that Joe was a huge asset in purchasing your new vehicle. Here at Florida Fine Cars, we strive to give every customer great customer service and a transparent process for a smooth and easy transaction. We hope to assist you and your friends and family in the future! Congratulations and Enjoy!!

September 24, 2019

Decent experience Jesse Marrero took good care of us. We were a bit thrown off at first as it was not disclosed to us on our first visit that the car were looking at ha More

by YazMusic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 27, 2019 -

Florida Fine Cars Miami responded

YazMusic, Thank you so much for sharing your experience! We are so happy to see that you were well taken care of by Jesse Marrero. Jesse is an elite of this industry whose main goal is to keep it transparent and stress-free for all our customers. Here at Florida Fine Cars, we offer complimentary Carfax for all vehicles on our lot and allow our customers to have the vehicle of their choice inspected by the mechanic of choice for peace of mind. We just want all our customers to leave here confident that they made the right decision and it looks like Jesse made that happen for you. We appreciate you as a customer and appreciate you giving us the opportunity to earn your business. Congratulations on the new vehicle and Enjoy!!

September 24, 2019

Amazing experience Joe Torres was amazing!! He helped me understand everything through the whole process. Very honest couldn’t ask for a better car salesman. Very pleas More

by Dozier6n
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Torres
Sep 26, 2019 -

Florida Fine Cars Miami responded

Dozier6n, Thank you for your kind words! I can’t wait to help you and fam in the near future! Here to assist at any time!

September 22, 2019

Great service Joe Torres was extremely helpful with our car buying process . He helped my wife find the right car far all her needs. We would recommend him to anyon More

by Wcryp28@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Torres
Sep 26, 2019 -

Florida Fine Cars Miami responded

Wcryp28@gmail.com, Thank you for taking the time to leave us a positive review! Our team strives for excellence when it comes to helping our customers find exactly what they want and need in a vehicle by providing the best customer service and most transparent process possible. We appreciate you as a customer and appreciate you giving us the opportunity to earn your business. Congratulations on the new vehicle and Enjoy!!

September 22, 2019

Precessional & quick We got to the dealership & Joe Torres was ready with a list of cars made for us! It was quick, but thorough experience. Definitely recommend a trip to More

by Iluvtnc@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Torres
Sep 26, 2019 -

Florida Fine Cars Miami responded

Iluvtnc@gmail.com, Thanks, so much for such an amazing review! We appreciate you taking the time to share your feedback. We are thrilled to hear that Joe was a huge asset in purchasing your new vehicle. Here at Florida Fine Cars, we strive to give every customer great customer service and a transparent process for a smooth and easy transaction. We hope to assist you and your friends and family in the future! Congratulations and Enjoy!!

September 21, 2019

Armando was amazing , he was patient with us. They took their time with us. I will definitely recommend other people . Such an amazing experience overall. More

by James
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Montero , Armando Polanco
Sep 26, 2019 -

Florida Fine Cars Miami responded

James, Thanks, so much for such an amazing review! We appreciate you taking the time to share your feedback. We are thrilled to hear that Armando was a huge asset in purchasing your new vehicle. Here at Florida Fine Cars, we strive to give every customer great customer service and a transparent process for a smooth and easy transaction. We hope to assist you and your friends and family in the future! Congratulations and Enjoy!!

September 19, 2019

Amigable, dedicado y profesional Joe Torres, siempre atento al detalle, no mucho el tiempo de espera, bien profesional, amigo. Les recomiendo a Joe Torres el tiene el mejor servici More

by Moises2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Torres, Evans Colin
Sep 21, 2019 -

Florida Fine Cars Miami responded

Moises 2006, Wow, muchas gracias por la brillante revisión de nuestra tienda! Sus palabras tan amables significan el mundo para nuestros empleados que trabajan duro cada día para hacer que cada interacción con los clientes sea excelente. ¡ Felicitaciones por su nuevo vehículo y Bienvenido a la familia!

September 19, 2019

Swazey This is the second purchase from Brandon Swazey at Florida fine cars. It was another great experience it’s been 9 months since I bought my first car f More

by Grant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Swazey
Sep 26, 2019 -

Florida Fine Cars Miami responded

Grant, Wow, thank you so much for the amazing review and recommendation! It’s always so amazing to hear from our returning customers. We are pleased to see that your purchase experience with Brandon and Phil thru-out the years has been nothing but phenomenal as this is the true Florida Fine Cars experience. Smooth, easy, transparent and stress-free is what we like to deliver to all our customers. We hope you enjoy your new vehicle and look forward to assisting you and your friends and family soon for your next vehicle purchase. Congratulations and Enjoy!

September 18, 2019

Great experience Wilkene Jean was great very helpful guy went above and beyond to get me into the car that I wanted. I Recommend going to them. More

by Samsung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilkene Jean
Sep 18, 2019 -

Florida Fine Cars Miami responded

Samsung, Thank You so much for taking the time to share your experience with us. We are so happy to hear that Wilkene was able to provide great customer service. Here at Florida Fine Cars we stand side by side with every customer thru out the entire process and provide the most transparent experience possible. We truly appreciate you as a customer and the opportunity to earn your business. Enjoy your new vehicle! Welcome to the family!

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