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Florida Fine Cars Miami
Miami, FL
4,216 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry.
Our mission:
To provide an exceptional client purchase and ownership experience.
Our customer service promise:
At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time!
How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 8:00 PM
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Showing 4,216 reviews
June 06, 2019
Great Customer Service Brandon made car buying fun! The process was easy, smooth, and fast , without all of the typical dealer pressure tactics. He even worked to get me g Brandon made car buying fun! The process was easy, smooth, and fast , without all of the typical dealer pressure tactics. He even worked to get me great financing through the first buyer programming. Thank you Mr.Swazey !! I will refer you as the go to for all of my friends and co-workers ?? More
by ToniB
Employees Worked With
Brandon Swazey
June 06, 2019
Swazey_cars Amazing personality and very welcoming! He made me feel like I should actually get the car and I loved it! He didn’t make me uncomfortable either Amazing personality and very welcoming! He made me feel like I should actually get the car and I loved it! He didn’t make me uncomfortable either More
by Laiecha
Employees Worked With
Brandon Swazey
June 06, 2019
Brandon the best Thank you once again Brandon I had to put it in writing, hands done best sales experience ever. He made it a fun funny experience had gotten everythin Thank you once again Brandon I had to put it in writing, hands done best sales experience ever. He made it a fun funny experience had gotten everything I needed. More
by Asia
Employees Worked With
Brandon Swazey
June 06, 2019
Florida Fine Cars is the number one dealership!! I had some bad experiences at other dealerships but it was the complete opposite at Florida Fine Cars. Armando was an awesome salesman who made me fee I had some bad experiences at other dealerships but it was the complete opposite at Florida Fine Cars. Armando was an awesome salesman who made me feel comfortable throughout the whole process. He made it easy and fun. If anybody is in the market for a car I highly recommend going to Florida Fine Cars and asking for Armando, I guarantee you won’t be disappointed. More
by Emaya_B
Employees Worked With
Armando Polanco
June 06, 2019
Great service Terrell was a terrific help in assisting me with my purchase of my vehicle. He went out of his way to do a great job. He was friendly and a great assi Terrell was a terrific help in assisting me with my purchase of my vehicle. He went out of his way to do a great job. He was friendly and a great assistance. Please promote him.. More
by arkeschay88
Employees Worked With
June 04, 2019
Thank You Brandon! I had the pleasure of working with Brandon and it was nothing short of amazing. Fast and easy! Definitely will come back again. Thank you. I had the pleasure of working with Brandon and it was nothing short of amazing. Fast and easy! Definitely will come back again. Thank you. More
by KB222
Employees Worked With
Brandon Swazey
June 02, 2019
Altima on Time I I was hesitant in regards to coming in but the Stars aligned and I managed to get paired with Terrell Stephenson at Florida Fine Cars the experienc I I was hesitant in regards to coming in but the Stars aligned and I managed to get paired with Terrell Stephenson at Florida Fine Cars the experience was amazing he was short and sweet explained everything to me thoroughly and was patient enough to walk me through all the steps I appreciate customer service like this best car buying experience by far. Thank you brother #AskForTerrell #iCanGetYouDriving More
by SedLarkin
Employees Worked With
May 31, 2019
Amazing Experience Patience understanding kind resourceful helpful warm funny. Can you guess what I’m describing yet? You guessed right I’m describing Terrell Stephenson Patience understanding kind resourceful helpful warm funny. Can you guess what I’m describing yet? You guessed right I’m describing Terrell Stephenson Mr.iCanGetYouDriving himself. He was awesome simple and easy process thank you honestly and truly. Because with my situation I didn’t even think I could finance and ended up leaving luxury!! From day one he treated me like family and even waited and gave me advice along every step of the way. Thank you. Because most car guys would try to take advantage of a woman. Terrell is great send all your moms and sisters lol. #AskForTerrell #iCanGetYouDriving More
by mrs.ricky.gj
Employees Worked With
May 31, 2019
pleasant experience Terrell Stephenson was an excellent sales representative, he was extremely knowledgeable about his job, very patient and he made me feel as though I w Terrell Stephenson was an excellent sales representative, he was extremely knowledgeable about his job, very patient and he made me feel as though I was the most important customer. This was the quickest car sale I have ever experienced. I will be referring my friends amd family to Terrell. I actually got the exact vehicle I wanted. More
by Aalijah13$
Employees Worked With
May 28, 2019
Awesome and amazing customer service experience Gotta say I was amazed from the start to the end of my experience in the Dealer ship. My sales man was the bomb. That’s a good thing in my words. I wa Gotta say I was amazed from the start to the end of my experience in the Dealer ship. My sales man was the bomb. That’s a good thing in my words. I was just looking. But my sales guy Samuel Nicolas jr made the visit Pleasant that the next morning I purchased the car. Keep it up Sam. Happy wife happy life. She loves her car. Thanks David More
by Migdav2019
Employees Worked With
Wilkins in finance, Samuel Nicolas Jr
