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Florida Fine Cars Miami
Miami, FL
4,216 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry.
Our mission:
To provide an exceptional client purchase and ownership experience.
Our customer service promise:
At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time!
How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 8:00 PM
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Showing 4,216 reviews
May 28, 2019
The worst car buying experience I have ever had I can only imagine that the good reviews are fake. Bought a car weeks ago, paid in full and still don't have the title. On the test drive (they will I can only imagine that the good reviews are fake. Bought a car weeks ago, paid in full and still don't have the title. On the test drive (they will just allow you to drive around the corner) and when I inspected the car, it had the floor mats in the trunk. when I picked it up after payment was made, I was told there were no mats. Then they had only one key. ... and the seat belt was After the first 5 miles the oil lamp went on, after 10 miles the tire lamp went on. Now I also have issues with the safety belt was twisted. They will also make provide about 40 signatures in order to waive any rights whatsoever. It is a bad as a car buying experience can be. Never ever, ever will I buy a car from them, even if they sell it at 50% of the Kelley Blue Book Value More
by jdestry
Employees Worked With
none of the employees on the list
May 25, 2019
Happy driver Terrell S was amazing!! He helped me from over the phone to the moment I left. Minus dealing with other reps, incredible experience. Got exactly what Terrell S was amazing!! He helped me from over the phone to the moment I left. Minus dealing with other reps, incredible experience. Got exactly what I wanted from finances to the car itself!!! Thank you Terrell!!!! More
by Carcruise
Employees Worked With
May 20, 2019
Terrell Was Helpful Terrell is courteous prompt and very thorough. He exhibit attention to detail and explains the steps in a very costumer friendly manner. I think he is Terrell is courteous prompt and very thorough. He exhibit attention to detail and explains the steps in a very costumer friendly manner. I think he is an asset to your establishment . More
by InifinitiJones
Employees Worked With
May 16, 2019
Excellence service at Florida fine cars 100% recommend friends and family to come purchase a car here at Florida fine cars, I’m Super Happy Make sure to ask for Yoandry!! 100% recommend friends and family to come purchase a car here at Florida fine cars, I’m Super Happy Make sure to ask for Yoandry!! More
by Mufaasa
Employees Worked With
Yoandry Noy
May 14, 2019
Toyota Gang Man I came back to Florida Fine Cars to get my mom a car and I gained a family member. I love Terrell and the team. They were awesome! Great experienc Man I came back to Florida Fine Cars to get my mom a car and I gained a family member. I love Terrell and the team. They were awesome! Great experience. #iCanGetYouDriving #AskForTerrell More
by ToyotaMazda305
Employees Worked With
May 14, 2019
Believe The Hype! Words can't start to explain the feeling that I have. I'm forever grateful. Terrell you and your team were awesome. I swear I love my new car. Thank y Words can't start to explain the feeling that I have. I'm forever grateful. Terrell you and your team were awesome. I swear I love my new car. Thank you. #AskForTerrell #iCanGetYouDriving More
by MooreToyota
Employees Worked With
May 12, 2019
Returning customer From the start Benjamin Smiley was extremely hopeful . His approach was very friendly and welcoming , not like typical car sales men usual are . He as From the start Benjamin Smiley was extremely hopeful . His approach was very friendly and welcoming , not like typical car sales men usual are . He assisted as in a manor that didn’t seem force but more reassuring. Left completely satisfied with my service as well as my vehicle . More
by Kjwest88
Employees Worked With
Benjamin Smiley , Marco Portocarrero
May 07, 2019
Escalade all day. Terrell was Very outstanding and helpful. Thank you for everything. I’m a Veteran and I appreciate Terrell service. Florida fine cars rocks. Thanks Terrell was Very outstanding and helpful. Thank you for everything. I’m a Veteran and I appreciate Terrell service. Florida fine cars rocks. Thanks guys More
by CaddyGuy305
May 06, 2019
Ohemgeeee ee - I must say this is the best experience. It all began while looking on cars.com & placing an inquiry - I then received a text message from Brandon ee - I must say this is the best experience. It all began while looking on cars.com & placing an inquiry - I then received a text message from Brandon looking to have me come in. From when I walked in I had a great experience. I was greeted with in seconds. I waited no more that 1 minute to speak with Brandon. I really had a tight budget and Brandon managed to keep patient and was very informative & looked into my best interest. It was a lot of paper work and a lot of communication. Over all experience was amazing. More
by jasrivera
Employees Worked With
Brandon Swazey
April 30, 2019
Customer service Terrell is fantastic. He is very focused, patient and kind. He goes the extra mile to give good customer service. It’s obvious that he loves his job Terrell is fantastic. He is very focused, patient and kind. He goes the extra mile to give good customer service. It’s obvious that he loves his job More
by HondaMom305
Employees Worked With
