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Florida Fine Cars Miami
Miami, FL
3,726 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry.
Our mission:
To provide an exceptional client purchase and ownership experience.
Our customer service promise:
At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time!
How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 8:00 PM
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Showing 3,726 reviews
June 09, 2016
Great customer service Great inventory and selection of cars, the salesperson was wonderful and very helpful plus the fiance manager went thru all the steps and was very hel Great inventory and selection of cars, the salesperson was wonderful and very helpful plus the fiance manager went thru all the steps and was very helpful as well More
by Lixandro
Employees Worked With
David Fabars, Javier Zambrana, Freddy Duran
Helpful June 08, 2016
David gave me awesome service . My salesman David was of great help. He listened to my wants and help me with everything and answered every question. After walking around without any My salesman David was of great help. He listened to my wants and help me with everything and answered every question. After walking around without any help for 30 minutes,I was glad that he offered In all honesty David is just Awesome!!! I will for sure be doing business with him again and sending all referrals to him. More
by Toflyyyyy
Employees Worked With
Frank Coker, David Fabars, Javier Zambrana, Freddy Duran
June 08, 2016
HAPPY :) Gabriel was amazing!! Very helpful & made sure I was well taken care of. Listened to all my concerns & made sure I was satisfied with my purchase. I d Gabriel was amazing!! Very helpful & made sure I was well taken care of. Listened to all my concerns & made sure I was satisfied with my purchase. I definitely recommend him!! Awesome salesman :) :) 5 stars ! I love my Mercedes. More
by Ashley
Employees Worked With
Gabriel Nzabonimana
June 08, 2016
Honest & Fair, easy experience More than fair value for my trade. Was a great experience, Alin my salesman took care of my every need. Would definitely do business with FL Fone Ca More than fair value for my trade. Was a great experience, Alin my salesman took care of my every need. Would definitely do business with FL Fone Cars again! Excellent customer service. More
by CT4755
Employees Worked With
Valentin Nemtsev, Alin Botez
June 07, 2016
I'll recommend an amazing sales person Mr. Mark Ferrari gives the extra mile in order to accommodate a customer need. Will help you and support you through out the whole process with patien Mr. Mark Ferrari gives the extra mile in order to accommodate a customer need. Will help you and support you through out the whole process with patience and understanding. I'll recommend Mark to any customer willing to look for a new or a premium used car. More
by Richie Rivera
Employees Worked With
Mark Ferrari, Javier Zambrana, Miguel Iglesias, Matthew Heroux
June 06, 2016
Best car buying experience ever!!!! I went car shopping thinking it would be a headache as usual and being pressure to buy something but this was not the case with Florida fine cars. The I went car shopping thinking it would be a headache as usual and being pressure to buy something but this was not the case with Florida fine cars. The transaction was so smooth and it was the best experience ever. Alin Botez was amazing and patience. Javier was over the top extraordinary,awesome,friendly and provided such a positive and warm atmosphere which makes car buying a breeze. Valentin from finance got us the best interest rate and deal which was below our budget that was astonishing that when we left we had no regrets or doubt. This was the best car buying experience ever. More
by tnluv6
Employees Worked With
Valentin Nemtsev, Alin Botez, Javier Zambrana
June 06, 2016
Thumbs up! Overall it was an okay experience. Already knew what I wanted to get and both Lionel and Valentino ensured I got a good deal. Definitely would recomme Overall it was an okay experience. Already knew what I wanted to get and both Lionel and Valentino ensured I got a good deal. Definitely would recommend to anyone who is interested in purchasing a luxury car. More
by darule
Employees Worked With
Lionel, Valentin Nemtsev
June 06, 2016
Hyundai génesis coupe Es un buen auto tiene una buena velocidad y está en un buen estado y deseo que no me dé problema gracias por su venta Es un buen auto tiene una buena velocidad y está en un buen estado y deseo que no me dé problema gracias por su venta More
by Yordy
June 05, 2016
Excellent service By far the best service and experience I've ever had when it comes to purchasing a car. Mathew was able to help me find a car that had everything I wa By far the best service and experience I've ever had when it comes to purchasing a car. Mathew was able to help me find a car that had everything I was lookin for and within a reasonable price rang that fit my budget. If it wasn't for his patience and attention to detail with me I don't think I would have found this amazing deal. More
by Jennifertorres012
Employees Worked With
Mark ferrari, Javier Zambrana, Darryl Garib, Matthew Heroux
June 05, 2016
Juan m. Montane Juan was very accommodating, honest, fair and extremely polite. He even bought us lunch while waiting. If you buy a car from ffc, ask for jaun montane Juan was very accommodating, honest, fair and extremely polite. He even bought us lunch while waiting. If you buy a car from ffc, ask for jaun montane you won't regret it. Thank you juan! More
by Kevin J Woods
Employees Worked With
Jaun m. Montane
