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Florida Fine Cars Miami

Miami, FL

5.0
4,209 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry. Our mission: To provide an exceptional client purchase and ownership experience. Our customer service promise: At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time! How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
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21151 NW 2nd Ave

Miami, FL

33169

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Showing 4,209 reviews

January 24, 2019

Best car buying experience Wow! Terrell Stephenson was PHENOMENAL! GREAT PERSONALITY, A TON OF PATIENCE and will have you laughing! Lol.. He's a really cool dude.. Definitely More

by Prettyblack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrell Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2019 -

Florida Fine Cars Miami responded

Prettyblack, Wow, thank you so much for the amazing review and recommendation! We are pleased to see that your purchase experience with Terrell was phenomenal as this is the true Florida Fine Cars experience. Smooth, easy, transparent and stress-free is what we like to deliver to all our customers. We hope you enjoy your new vehicle and look forward to assisting you and your friends and family soon for your next vehicle purchase. Congratulations and Enjoy!

January 23, 2019

Florida Fine For Real Terrell Stephenson and the team over at Florida Fine Cars is the greatest. From start to finish they answered all my questions and calmed all of my co More

by Foreverrae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrell Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2019 -

Florida Fine Cars Miami responded

Foreverrae, Wow, thank you so much for the amazing review and recommendation! We are pleased to see that your purchase experience with Terrell and the Miami staff was phenomenal as this is the true Florida Fine Cars experience. Smooth, easy, transparent and stress-free is what we like to deliver to all our customers. We hope you enjoy your new vehicle and look forward to assisting you and your friends and family soon for your next vehicle purchase. Congratulations and Enjoy!

January 23, 2019

Eduardo Acosta was awesome he was very patient and I wanted to check a few cars . Ended up switching a few cars I love the car More

by nadinis16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Acosta
Jan 24, 2019 -

Florida Fine Cars Miami responded

Nadinis16, Thank You so much for taking the time to share your experience with us. We are so happy to hear that Eduardo was able to provide great customer service. Here at Florida Fine Cars we stand side by side with every customer thru out the entire process and provide the most transparent experience possible. We truly appreciate you as a customer and the opportunity to earn your business. Enjoy your new vehicle! Welcome to the family!

January 22, 2019

Easy process and friendly service This was our very first experience purchasing a car and Brandon made the process very easy and straight forward for us. He made sure we were taken car More

by Mel2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil (Finance), Brandon Swazey
Jan 22, 2019 -

Florida Fine Cars Miami responded

Hi Mel2019, Thank you for your review and your valuable time to do so. We appreciate your feedback and kind words for Brandon Swazey. Brandon is surely an elite of this industry and whose main goal is to keep it transparent and simple for a no stress process. We hope to assist you and your family in the near future. Congratulations and Enjoy!!

January 22, 2019

Great Service This is a great dealership, everyone’s very helpful and pleasant. I spoke with Brandon and he’s very persistent on getting me a car that suits me, an More

by Richana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Swazey
Jan 22, 2019 -

Florida Fine Cars Miami responded

Richana, Thank You so much for taking the time to share your experience with us. We are so happy to hear that Brandon Swazey was able to provide great customer service. Here at Florida Fine Cars we stand side by side with every customer thru out the entire process and provide the most transparent experience possible. We truly appreciate you as a customer and the opportunity to earn your business. Enjoy your new vehicle! Welcome to the family!

January 19, 2019

Amazing and easy process Anthony was very nice and pleasant to work with very attentive follow back with any questions that I had in regards to the vehicles my overall experi More

by Car dealer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Sicilia
Jan 21, 2019 -

Florida Fine Cars Miami responded

Car dealer, Wow, thank you so much for the amazing review and recommendation! We are pleased to see that your purchase experience with Anthony was phenomenal as this is the true Florida Fine Cars experience. Smooth, easy, transparent and stress-free is what we like to deliver to all our customers. We hope you enjoy your new vehicle and look forward to assisting you and your friends and family soon for your next vehicle purchase. Congratulations and Enjoy!

January 19, 2019

Great experience After reviewing several makes of cars .I decided on a BMW 328I. Marck Malary made the buying experience pleasurable. I will use this dealership again. More

by Ramses
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marck Malary
Jan 21, 2019 -

Florida Fine Cars Miami responded

Rames, Thank you for taking the time to leave us a positive review! Our team strives for excellence when it comes to helping our customers find exactly what they need. We appreciate you as a customer and appreciate you giving us the opportunity to earn your business. Hope to see you again in the near future.

January 19, 2019

Excellent service by Marck Malary Marck is a pleasant and knowledgeable young man. He went above and beyond to ensure we had all the details and information to make a decision on our More

by Kayla2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marck Malary
Jan 21, 2019 -

Florida Fine Cars Miami responded

Kayla2004, Thank you for taking the time to leave us a positive review! Our team strives for excellence when it comes to helping our customers find exactly what they need. We appreciate you as a customer and appreciate you giving us the opportunity to earn your business. Hope to see you again in the near future.

January 19, 2019

Excellent service and prices Easy transaction, nice people, no gimmicks or shady business... These people are true professionals in every way. If you go there ask for Mark, he More

by cybertweetme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marck Malary
Jan 21, 2019 -

Florida Fine Cars Miami responded

Cybertweetme, Wow, thank you so much for such a wonderful review of our store! Your kind words mean the world to our employees who work hard every day to make every interaction with customers an excellent one. Congratulations on your new vehicle and Welcome to the family!

January 18, 2019

Excellent service above and beyond expectations Everyone at Florida fine car went above and beyond expectations for me and helping me getting into the vehicle I desired Mark as well as Eddy G and th More

by Williamvilloch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy G and one of the finance guys I don't remember his name, Marck Malary
Jan 18, 2019 -

Florida Fine Cars Miami responded

WilliamVilloch, Thanks so much for such an amazing review! We appreciate you taking the time to share your feedback. We are thrilled to hear that Mark and Eddy were huge assets when purchasing your new vehicle. Here at Florida Fine Cars, we strive to give every customer great customer service and a transparent process for a smooth and easy transaction. We hope to assist you and your friends and family in the future! Congratulations and Enjoy!!

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