Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Florida Fine Cars Miami
Miami, FL
4,208 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry.
Our mission:
To provide an exceptional client purchase and ownership experience.
Our customer service promise:
At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time!
How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 8:00 PM
Filter Reviews by Keyword
By Type
Showing 4,208 reviews
January 10, 2019
First Time Car Buyer This was my first time buyer a car and the experience couldn’t have been more pleasant knowing that I had a sales person like Kristopher on my side! H This was my first time buyer a car and the experience couldn’t have been more pleasant knowing that I had a sales person like Kristopher on my side! He made sure to go over everything very thoroughly and he also made sure he stayed black and white with the information he gave me. I really would recommend Kris and Florida Fine Cars to anyone in search for a great car buying experinece More
by dezsmith
Employees Worked With
Kristopher March
January 09, 2019
Thankful for Terrell I honestly believe it’s easier to pull out teeth than it is to purchase a car but with the help of Terrell from Florida fine cars it was a smooth expe I honestly believe it’s easier to pull out teeth than it is to purchase a car but with the help of Terrell from Florida fine cars it was a smooth experience this is my second time purchasing a car and from my horrible experience the first try I would never think I’d be financing again but I’ve changed my mind because of the amazing service I’ve gotten today he stayed after hours to help me get everything done and honestly I appreciate the treatment I received today . We need more salesmen that are knowledgeable and understanding like Terrell thanks again More
by Sabrina
January 09, 2019
Salesman of the year Terrell Stephenson 🏆 Terrell was wonderful what a great salesman. very informative help me out the full way I wish everyone was like here. Thanks again man appreciate i Terrell was wonderful what a great salesman. very informative help me out the full way I wish everyone was like here. Thanks again man appreciate it More
by Joriler23
Employees Worked With
January 09, 2019
Terrell Was Great Terrell made everything quick and painless. He helped me and my people out front to back. Thank you so much. My mom is so happy and I’ll be back for m Terrell made everything quick and painless. He helped me and my people out front to back. Thank you so much. My mom is so happy and I’ll be back for my car when I’m ready. Thanks. More
by Lxrd_lj
Employees Worked With
January 09, 2019
The Best around town Terrell Stephenson was the best ever thank you so much. You made the process simple and easy thanks a million. I love my new car. Terrell Stephenson was the best ever thank you so much. You made the process simple and easy thanks a million. I love my new car. More
by Yvonne206
Employees Worked With
January 09, 2019
Great experience IT was a great experience, the service is amazing I will recommend a lot of people to come check you guys out and I'm gonna make sure I tell them to g IT was a great experience, the service is amazing I will recommend a lot of people to come check you guys out and I'm gonna make sure I tell them to go to big Sam ..this guy is one of the best...Samuel one love bro keep the great work . More
by Val86
Employees Worked With
Samuel Nicolas Jr
January 08, 2019
Fast and efficient Kris and Florida Fine Cars exceeded my expectations with how quick they helped me purchase the car I was looking for. They were able to work around my Kris and Florida Fine Cars exceeded my expectations with how quick they helped me purchase the car I was looking for. They were able to work around my schedule. I called ahead of time and provided the car info and they had the car ready for me to test drive. I would highly recommend. More
by NandoJVH
Employees Worked With
Kristopher March
January 08, 2019
Brandon swazey was very helpful. I really appreciate his customer service. He want above his way to get you happy for what you really want. and with pricing. was very helpful. I really appreciate his customer service. He want above his way to get you happy for what you really want. and with pricing. More
by Shandy1986
Employees Worked With
Brandon Swazey
January 07, 2019
The BEST ! Samuel was awesome . He was very patient with me , help me purchase my very first car and I’m happy he was there for my big moment . I love the car ! Samuel was awesome . He was very patient with me , help me purchase my very first car and I’m happy he was there for my big moment . I love the car ! If I can give him 1,000 stars I will !!!!! More
by Glenthea
Employees Worked With
Samuel Nicolas Jr
January 05, 2019
Great salesman Sam was helpful in getting us our new car. We came in with a car in mind and Sam was helpful in getting us in the car and out the door would recommend Sam was helpful in getting us our new car. We came in with a car in mind and Sam was helpful in getting us in the car and out the door would recommend to anyone. More
by Xioboo01
Employees Worked With
Samuel Nicolas Jr
