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Florida Fine Cars Miami

Miami, FL

5.0
4,198 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry. Our mission: To provide an exceptional client purchase and ownership experience. Our customer service promise: At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time! How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
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21151 NW 2nd Ave

Miami, FL

33169

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Showing 4,198 reviews

December 13, 2018

My review Brandon Swazey was great, fast and easy to talk to. He makes you feel comfortable. I felt like I knew the guy for years. Cool guy I recommend this dea More

by Tracie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Swazey
Dec 13, 2018 -

Florida Fine Cars Miami responded

Tracie, Thank you so much for this amazing review! We try our best to stand out from other dealerships when it comes to excellent customer service. We appreciate your feedback and are pleased that your purchase experience with Brandon Swazey was positive. Our number one goal is for every customer to leave with an experience like no other and it looks like we delivered. Congratulations and Welcome to the family!!

December 13, 2018

Awesome Had a great experience. Thank you Terrell Stephenson for taking the time out to assist me. I do apprciate all your help and kindness. Great! More

by Whitney20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrell Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2018 -

Florida Fine Cars Miami responded

Whitney20, Thanks so much for such an amazing review! We appreciate you taking the time to share your feedback. We are thrilled to hear that Terrell was a huge asset in purchasing your new vehicle. Here at Florida Fine Cars, we strive to give every customer great customer service and a transparent process for a smooth and easy transaction. We hope to assist you and your friends and family in the future! Congratulations and Enjoy!!

December 13, 2018

Terrell was great Terrell Stephenson was so helpful to me. Had an amazing experience shopping for my daughter's first car. Thank you so much for your help. More

by Suzette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrell Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2018 -

Florida Fine Cars Miami responded

Suzette, Wow, thank you so much for such a wonderful review of our store! Your kind words mean the world to our employees who work hard every day to make every interaction with customers an excellent one. Congratulations on your new vehicle and Welcome to the family!

December 13, 2018

Audi Q5 For The Win! Terrell Stephenson was my sales associate, he did an amazing job in assisting me to find my desired car. Thank you brother. I’ll be sure to recommend More

by Jabarie876
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrell Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2018 -

Florida Fine Cars Miami responded

Jabarie876, Thank you for taking the time to leave us a positive review! Our team strives for excellence when it comes to helping our customers find exactly what they need. We appreciate you as a customer and appreciate you giving us the opportunity to earn your business. Hope to see you again in the near future.

December 13, 2018

Terrell Got Me Cruzing!! Terrell Stephenson was the one that assisted me. Had a great experience. Thank you. He helped me out with the whole process even from Panama City. He More

by Whitneyceline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrell Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2018 -

Florida Fine Cars Miami responded

Whitneyceline, Thanks so much for such an amazing review! We appreciate you taking the time to share your feedback. We are thrilled to hear that Terrell was a huge asset in purchasing your new vehicle. Here at Florida Fine Cars, we strive to give every customer great customer service and a transparent process for a smooth and easy transaction. We hope to assist you and your friends and family in the future! Congratulations and Enjoy!!

December 12, 2018

The Experiance was amazing thanks to (Eduardo Acosta)sales I would recommend anyone and everyone who’s looking for a car to come to Florida fine cars !! Also make sure you get the best sales man there to help More

by Rangerover360
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Acosta
Dec 13, 2018 -

Florida Fine Cars Miami responded

Rangerover360, Thank you for your review and your valuable time to do so. We appreciate your feedback and kind words for Eduardo Acosta. Eduardo is surely an elite of this industry and whose main goal is to keep it transparent and simple for a no stress process. We hope to assist you and your family in the near future. Enjoy!

December 12, 2018

Best experience ever Going in to buy a car I wasn’t sure if I was going to be able to leave the dealership with a car I was nervous but When I walked through the doors I w More

by KayGreene88@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Swazey
Dec 13, 2018 -

Florida Fine Cars Miami responded

KayGreen88@gmail.com, Thanks so much for such an amazing review! We appreciate you taking the time to share your feedback. We are thrilled to hear that Brandon Swazey was a huge asset in purchasing your new vehicle. Here at Florida Fine Cars, we strive to give every customer great customer service and a transparent process for a smooth and easy transaction. We hope to assist you and your friends and family in the future! Congratulations and Enjoy!!

December 11, 2018

Great Experience Kris spent countless hours showing me multiple cars, making sure we found the right one. He was extremely knowledgeable with all the features of each More

by Barryr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristopher March
Dec 12, 2018 -

Florida Fine Cars Miami responded

Barryr, Thank you so much for this amazing review! We try our best to stand out from other dealerships when it comes to excellent customer service. We appreciate your feedback and are pleased that your purchase experience with Kristopher March was positive. Our number one goal is for every customer to leave with an experience like no other and it looks like we delivered. Congratulations and Welcome to the family!!

December 11, 2018

I’m very much satisfied I would like to thank Sam for helping me get me in my new car. I love it, he was very helpful, professional, and nice. I would definitely recommend hi More

by Krystal85
Recommend Dealer
Yes
Employees Worked With
Sophia, Samuel Nicolas Jr
Dec 12, 2018 -

Florida Fine Cars Miami responded

Krystal85, Thank you for taking the time to leave us a positive review! Our team strives for excellence when it comes to helping our customers find exactly what they need. We appreciate you as a customer and appreciate you giving us the opportunity to earn your business. Hope to see you again in the near future.

December 11, 2018

Very easy and pleasant...the staff very professional. Both Jessie and Anthony helped with my car selection at Florida Finest. They both made me feel comfortable throughout the process. These guys know the More

by Collazo, Tony123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Sicilia, Marco Portocarrero, Jesse Fettig
Dec 12, 2018 -

Florida Fine Cars Miami responded

Collazo, Tony 123, Wow, thank you so much for such a wonderful review of our store! Your kind words mean the world to our employees who work hard every day to make every interaction with customers an excellent one. Congratulations on your new vehicle and Welcome to the family!

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