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Florida Fine Cars Miami

Miami, FL

5.0
4,184 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry. Our mission: To provide an exceptional client purchase and ownership experience. Our customer service promise: At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time! How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
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21151 NW 2nd Ave

Miami, FL

33169

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Showing 4,184 reviews

August 21, 2018

Terrell Stephenson was took his time with me help understand the paperwork an what I should do An should not do I really appreciate that he was also friendly to me we’l More

by Zoemoney$
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrell Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2018 -

Florida Fine Cars Miami responded

Zoemoney$, Thank you for your kind words! Can’t wait to help you and fam in a near future! Here to assist at any time!

August 20, 2018

First time buyer I have never felt so welcomed, all the staff treated me as a family member especially Mr Mark Malary, an absolute angel thank you guys for making this More

by Ms pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marck Malary
Aug 23, 2018 -

Florida Fine Cars Miami responded

Ms Pat, Thank you so much for this amazing review! We try our best to stand out from other dealerships when it comes to excellent customer service. We appreciate your feedback and are pleased that your purchase experience with Marck Malary was positive. Our number one goal is for every customer to leave with an experience like no other and it looks like we delivered. Congratulations and Welcome to the family!!

August 19, 2018

Terrell is the bomb.com Terrell Stephenson is a phenomenal sales person... made sure i got a great car for a great price. After going to other car dealerships this was my bes More

by Taka Taka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrell Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2018 -

Florida Fine Cars Miami responded

Taka Taka, Thanks so much for such an amazing review! We appreciate you taking the time to share your feedback. We are thrilled to hear that Terrell was a huge asset in purchasing your new vehicle. Here at Florida Fine Cars, we strive to give every customer great customer service and a transparent process for a smooth and easy transaction. We hope to assist you and your friends and family in the future! Congratulations and Enjoy!!

August 18, 2018

5 stars ! Zack was very professional and helped me get the car of my dreams!! He made sure that I got everything I wanted and I was happy every step of the way, More

by Roxanne77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zackery Wilson
Aug 23, 2018 -

Florida Fine Cars Miami responded

Roxanne77, Thank you for such a wonderful review! We are truly happy to hear you enjoyed your Florida Fine Cars experience with Zachary Wilson and we hope you felt like part of our family during your visit to the Miami location. Congratulations! Enjoy your new vehicle!

August 18, 2018

Great experience at Florida Fine Cars Eddy and Mark and Jose helped me in a great way to solve all my problems and make the purchase of my new car a good experience, they were very persona More

by LuisRosas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marck Malary
Aug 23, 2018 -

Florida Fine Cars Miami responded

LuisRosas, Thank you so much for this amazing review! We try our best to stand out from other dealerships when it comes to excellent customer service. We appreciate your feedback and are pleased that your purchase experience with Marck and the Miami team was positive. Our number one goal is for every customer to leave with an experience like no other and it looks like we delivered. Congratulations and Welcome to the family!!

August 18, 2018

Everything was great right price glad I came The salesman Marck was technically and tactically proficient and I really appreciate his professionalism and the prices are good and I'll come back ag More

by Darrell Harris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marck Malary
Aug 23, 2018 -

Florida Fine Cars Miami responded

Darrell Harris, Wow! Thank you so much for such a marvelous review! We are so happy to hear that Marck Malary was able to provide you with everything you needed and was able to provide great customer service. We appreciate you for choosing Florida Fine Cars as we recognize that you had many different dealers to choose from. We hope to be able to assist you and your friends and family in the near future. Congratulations and Enjoy!!

August 17, 2018

Eduardo Acosta made it happen late a night! I came late at closing time and Eduardo Acosta stood late and got it done The easiest car but ever. Plus I found after that I can also win $1,000.00 More

by Shelton S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Acosta
Aug 17, 2018 -

Florida Fine Cars Miami responded

Shelton S. Thank you for your review and your valuable time to do so. We appreciate your feedback and kind words for Eduardo Acosta. Eduardo is surely an elite of this industry and whose main goal is to keep it transparent and simple for a no stress process. We hope to assist you and your family in the near future. Congratulations and Enjoy!

August 17, 2018

Friendly, efficient and fast service My son bought his car here and he recommended it. Great overall experience. Salesman Marck very knowledgeable and friendly. Assured me the experience More

by Rvmac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marck Malary, Andrew Munoz
Aug 23, 2018 -

Florida Fine Cars Miami responded

RV Mack, Thank you for such a wonderful review! We are truly happy to hear you enjoyed your Florida Fine Cars experience with Marck and Andrew and we hope you felt like part of our family during your visit to the Miami location. Congratulations! Enjoy your new vehicle!

August 17, 2018

Terrell Is The Best This Will Be Mu y 4th Time Purchasing From Florida Fine Cars. And I Strictly Come Back Because Of My Salesman. Terrell Stephenson is the awesome. He w More

by Oct103184
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrell Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2018 -

Florida Fine Cars Miami responded

Oct103184, Thank you so much for such an amazing review! We are so happy to hear that you have been a faithful customer of all of your vehicles needs. We truly do appreciate the opportunity to earn your business and be able to deliver the customer service you deserve. We are also so happy to hear that Terrell was able to provide you with such great service and you felt like family while visiting us. Here at Florida Fine Cars we stand side by side with every customer thru out the entire process and provide the most transparent experience possible. Congratulations and Enjoy!

August 12, 2018

One Stop Shop I was so nervous to make such a big purchase but Marck Malary (saleman) made so easy. Billy Hasson in finance was awsome. Great experience. No sweat a More

by Yanickslove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marck Malary, William Hasson
Aug 14, 2018 -

Florida Fine Cars Miami responded

Yanickslove, Thanks so much for such an amazing review! We appreciate you taking the time to share your feedback. We are thrilled to hear that Marck and Billy were a huge asset in purchasing your new vehicle. Here at Florida Fine Cars, we strive to give every customer great customer service and a transparent process for a smooth and easy transaction. We hope to assist you and your friends and family in the future! Congratulations and Enjoy!!

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