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Florida Fine Cars Miami
Miami, FL
4,180 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry.
Our mission:
To provide an exceptional client purchase and ownership experience.
Our customer service promise:
At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time!
How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 8:00 PM
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Showing 4,180 reviews
July 11, 2017
The 2nd Time was a CHARM!! The follow up effort made by FFC to remedy past experience was highly appreciated... I worked with a AN AWESOME TEAM and this experience was what car The follow up effort made by FFC to remedy past experience was highly appreciated... I worked with a AN AWESOME TEAM and this experience was what car buying should be...effort!! More
by Regina9885
Employees Worked With
Peter , Daniel Rangel
July 02, 2017
great buying experience. I came in looking at a Mercedes-Benz C250, it was in good condition but it had an accident. Miguel Gomez help me look for a C250 with no accidents aro I came in looking at a Mercedes-Benz C250, it was in good condition but it had an accident. Miguel Gomez help me look for a C250 with no accidents around the same price. We found a better one with more equipment with no accidents for a better price. Will recommend the dealer as well as the salesman to anyone. More
by Kri.din
July 01, 2017
Awesome experience Randy Fernandez is a great sales person very knowledgeable and helped me with all my questions I would recommend Randy Fernandez to anyone thanks for Randy Fernandez is a great sales person very knowledgeable and helped me with all my questions I would recommend Randy Fernandez to anyone thanks for your help More
by Jpgarcia50
Employees Worked With
Randy Fernandez
May 17, 2017
Wonderful!!!! Augustin is one of the best salesmen at Florida Fined Cars.Thank you for your helping chose the right car. Great Work... THANK YOU SO MUCH!!! Augustin is one of the best salesmen at Florida Fined Cars.Thank you for your helping chose the right car. Great Work... THANK YOU SO MUCH!!! More
by JUDE
Employees Worked With
April 30, 2017
"The most helpful associates ever" by: Luis & Rhesneeck. I had this wonderful opportunity to be on the phone with Joey and he was very informative and professional. But the best was yet to come: upon my arri I had this wonderful opportunity to be on the phone with Joey and he was very informative and professional. But the best was yet to come: upon my arrival to the dealership a few days later I did meet with the one and only Andre Charles, he went above and beyond to help me get the vehicle that I needed. Andre partners with Jose Zamora and together they did the unthinkable to helping me and my son to drive home our new family car. They are simply the best! Blessings for all. More
by Happy Customer
Employees Worked With
Andre Charles, Jose Zamora
April 30, 2017
The best experience possible My experience to purchase a low mileage Hyundai started with Napleton Hyundai where I have purchased new vehicles and thought I would be treated as a My experience to purchase a low mileage Hyundai started with Napleton Hyundai where I have purchased new vehicles and thought I would be treated as a valued returning customer. I couldn't have been more wrong. After being lied too and mistreated as if I had no value, I turned to TrueCar where I found Florida Fine Cars. This was the best experience I have had purchasing a vehicle in 40 years. Jenn Weissman in West Palm Beach was respectful and informative on the phone, and directed me to to Charlie Sanchez at the Miami store who handled my purchase with excellence and respect. I was treated like a friend and given accurate and transparent information. I chose a Hyundai Elantra with 3 years of factory warranty remaining as gift for my son. The car was perfect and the treatment by every person in this organization outstanding. I endorse them without reservation. More
by aaronsdad
Employees Worked With
Jenn Weissman in West Palm Beach. Israel Moryosef, Charles Sanchez
April 28, 2017
Professional and honest It is such a pleasure going to a dealer that you can actually give a positive comment on. Very professional and not to feel being taken advantage of. It is such a pleasure going to a dealer that you can actually give a positive comment on. Very professional and not to feel being taken advantage of. Bad experience in the past with Miami Lakes Auto Mall. Highly recommend your facility More
by Laura11
Employees Worked With
Roland Patino
April 27, 2017
Mercedes Benz c550 Alin did everything possible to help. He went out of his way to make sure we left satisfied. Highly recommended. Thank you Alin for everything! Sa Alin did everything possible to help. He went out of his way to make sure we left satisfied. Highly recommended. Thank you Alin for everything! Samantha More
by Scarta3425
Employees Worked With
Alin Botez, Bruce Sutton
April 27, 2017
Great associate, great dealership! Couldn't be happier with the way my visit to Florida Fine Cars Miami went. The process went smooth as could be, and everyone was very knowledgeable, k Couldn't be happier with the way my visit to Florida Fine Cars Miami went. The process went smooth as could be, and everyone was very knowledgeable, kind, friendly and helpful. More
by boop1234
Employees Worked With
Alin Botez
April 27, 2017
Awesome experience I did not purchase my car at Florida Fine Cars, but decided to have my car in for service as I was looking for a better place than I was currently goi I did not purchase my car at Florida Fine Cars, but decided to have my car in for service as I was looking for a better place than I was currently going. As a woman, being taken advantage of is something I worry about. Did not happen here. I had the pleasure of dealing with Roland Patino and was beyond pleased. He was super helpful and went the extra mile to explain everything to me. I will be back as long as he is there. More
by mom2boys
Employees Worked With
Roland Patino
