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Florida Fine Cars Miami
Miami, FL
4,184 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry.
Our mission:
To provide an exceptional client purchase and ownership experience.
Our customer service promise:
At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time!
How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 8:00 PM
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Showing 4,184 reviews
November 01, 2016
A wonderful experience at Florida Fine Cars Hongtao is an excellent salesperson. He intoduced all the details about cars patiently and provided service sincerely. What is most impressed me was t Hongtao is an excellent salesperson. He intoduced all the details about cars patiently and provided service sincerely. What is most impressed me was that he send me home because I afraid of diving on express way. More
by 0033767041
Employees Worked With
Hongtao Liu
October 26, 2016
Best Service Advisor Ever!!! Kevin was not only professional but very persistent with keeping me up to date with the status of my car service. He ordered the parts needed to repai Kevin was not only professional but very persistent with keeping me up to date with the status of my car service. He ordered the parts needed to repair my vehicle which arrived the very next day! Very professional, he treated me with care and showed that Florida Fine Cars Customers matter. With my 3rd vehicle purchase and second service I am very satisfied and happy to be a customers. Cudos to Mr. McCoy!!!! More
by TereiaR
Employees Worked With
Cornell "Kevin" McCoy
October 13, 2016
EXCELLENT SERVICE AND QUALITY CARS I PURCHASED A CAR WITH PATRICK ARVELO, AN EXCELLENT REP. THE PAPERWORK WAS FAST AND PRECISE. HE WENT OVER THE CAR INFO AND HE SHOWED ME HOW TO USE T I PURCHASED A CAR WITH PATRICK ARVELO, AN EXCELLENT REP. THE PAPERWORK WAS FAST AND PRECISE. HE WENT OVER THE CAR INFO AND HE SHOWED ME HOW TO USE THE ACCESSORIES IN THE CAR. AND THE PRICES ARE REALLY NOT BEATABLE. GREAT JOB!!! More
by jacari01
Employees Worked With
Patrick Arvelo
October 10, 2016
Awesome experience! My parents referred us to this place and we loved it! The entire process was easy, we were satisfied with what we got for both of our trade-ins, we ab My parents referred us to this place and we loved it! The entire process was easy, we were satisfied with what we got for both of our trade-ins, we absolutely LOVE our new rides! Andrew Founds is super friendly and great, helped us find the perfect cars for our growing family and listened to our wants/needs. Would definitely recommend my friends and family to check this place out when they're looking to buy :) Diego and Craig in Finance were also amazing! & Last but not least, thanks to Kiko for helping us out with getting the Dodge Challenger! Stephanie C. & Marco H. Jr. More
by stephcam95
September 23, 2016
Excellent Augustine the sales rep was wonderful, very friendly had a lot of patience. I would reccommend this dealer to anyone. Great deal 5 stars Thanks Augustine the sales rep was wonderful, very friendly had a lot of patience. I would reccommend this dealer to anyone. Great deal 5 stars Thanks More
by lav
September 15, 2016
Best experience I recommend shelly Dipchchan, Bruce dutton Mike Williams best i recommend them. They are best. Best deal. Great experience. Come and visit good Custumer service. shelly Dipchchan, Bruce dutton Mike Williams best i recommend them. They are best. Best deal. Great experience. Come and visit good Custumer service. Great deal More
by Muhammad
Employees Worked With
Michael Williams, Bruce Sutton, Shellyann Dipchan
September 15, 2016
Phenomenal woman Aimee is the true definition of super woman also very honest she's very quick but very patient at the same time which is impossible for me. She gave m Aimee is the true definition of super woman also very honest she's very quick but very patient at the same time which is impossible for me. She gave me the best advise I could get and I'm glad I did thanks Aimee 💙?💜 More
by Appleblossom123
September 14, 2016
Customer Service was Fanatasic!!!!!!!!!!!!!!!!! Today I went to get my car wash at Florida Fine Cars and Franky Diaz Service Agent was a livesaver he knows what the customers needs and their quality Today I went to get my car wash at Florida Fine Cars and Franky Diaz Service Agent was a livesaver he knows what the customers needs and their quality services. He is the real deal. If anyone who is looking for a car, car wash, and tune-up Franky is your guy. you won't regret it. Thank me later!!!!!!!!!!!!!!!!! More
by Gemini
Employees Worked With
Frank Diaz
September 11, 2016
The best service ever! Fine Cars was so good to me! I spoke with Carlos a bout a month before I purchased my car, and he ensured that I would get the car I wanted, and I did Fine Cars was so good to me! I spoke with Carlos a bout a month before I purchased my car, and he ensured that I would get the car I wanted, and I did! The atmosphere was so welcoming and the employees were so friendly! The finance manager Darryl, was awesome! My wait was well worth it! More
by Bysharvin1127
Employees Worked With
Chris Kellom, Darryl Garib, Carlos Almanzar
September 06, 2016
AWESOME! Great customer service by all departments, great attention, quick service. I would definitely recommend to every one i know. I will be coming here to Great customer service by all departments, great attention, quick service. I would definitely recommend to every one i know. I will be coming here to buy my wifes car next More
by Pookiez16
Employees Worked With
Greg Brown, Frank Coker, Valentin Nemtsev, Shellyann Dipchan
